Hays Travel - Lisa Holliday Reviews 

82
TrustScore 5 out of 5

4.8

Personal Travel Consultant, SS7 1ET Benfleet, GB


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Rated 5 out of 5 stars

Lisa Holliday has the patience of a saint! I changed my mind about direction of travel , length of stay and airlines so many times. She gave me helpful constructive advice based on actual personal exp... See more

Company replied

Rated 5 out of 5 stars

Lisa, a consumate proffessional, did all the legwork and provided clear options with a professional opinion, as always. She is always my first stop and my last. Why go anywhere else????

Rated 5 out of 5 stars

Lisa has been so extremely helpful from start to finish. She’s explored options, made recommendations for things I’ve not considered and even gone back to check again to find the ideal NZ tour. It has... See more

Company replied

Rated 5 out of 5 stars

Lisa was recommended to me by a friend and I’m so glad I used her. I was becoming overwhelmed trying to organise my own Villa holiday and her expertise made the whole thing a pleasure! She was quick g... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant, SS7 1ET, Benfleet, United Kingdom

  • 01268 753309

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

119,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Proffesional!

Lisa, a consumate proffessional, did all the legwork and provided clear options with a professional opinion, as always. She is always my first stop and my last. Why go anywhere else????

August 19, 2025
Rated 5 out of 5 stars

Excellent customer service

Had a little problem when booking , Lisa contacted me very quickly , sorted the problem and guided me through the booking process , I would like to thank Lisa for a very professional customer service ..Thank you.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Helpful Holiday Booking Service Received

Lisa Holliday at Hays Travel is very knowledgeable having been in the travel business for over 35 years. She always books our holidays for us, giving great advice, finding fabulous deals and locations each time. I would highly recommend Lisa for all your travel enquiries, whether bespoke or package holidays.

July 22, 2025
Rated 5 out of 5 stars

Lisa has been amazing

Lisa has been amazing, she has shown patience whilst searching for our perfect holiday and all the options she has sent through have been spot on. Lisa takes on board what we are looking for and gives us options we wouldn't have thought of, but turn out to be right for us! We're have been booking holidays through Lisa for many years now, and she has been extremely attentive and caring throughout our searches

July 15, 2025
Rated 5 out of 5 stars

Thank you

Lisa was super helpful and informative. Excellent customer service. We were in very capable hands. Thank you!

July 6, 2025
Rated 5 out of 5 stars

Lisa is amazing!

Lisa is always amazing and super helpful / accommodating when I look for travel. Any chance I get I book through Lisa , thanks for all your help Lisa! Im excited for my 2 holidays this summer!🫶🏻

July 1, 2025
Rated 5 out of 5 stars

Lisa has the patience of a saint

Lisa has the patience of a saint! She has looked and researched countless holidays for us again until we found the perfect one . Nothing is too much trouble and the service she provides is second to none . Thanks once again Lisa xx

April 20, 2025
Rated 5 out of 5 stars

Fabulous service

Lisa is so helpful. She goes above and beyond in her search for the most suitable holiday for us. I wouldn't use any other travel agent.

April 17, 2025
Rated 5 out of 5 stars

Easy and professional transaction

Excellent resort knowledge, no pressure, very good advice and easy interaction.
A calm easy transaction but above all else a good feeling of professionalism and safety in the knowledge Lisa will ensure everything we require is actioned so leaving us to just enjoy our holiday.

March 27, 2025
Rated 5 out of 5 stars

Want an easy holiday booking experience? Look no further!

Lisa was recommended to me by a friend and I’m so glad I used her. I was becoming overwhelmed trying to organise my own Villa holiday and her expertise made the whole thing a pleasure! She was quick getting results to me and helpful answering all my questions. Nothing was too much trouble. It’s definitely taken the stress and worry out of booking.

January 30, 2025
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you for taking the time to write this review Sarah. I am so pleased that I was able to find you a lovely villa holiday for you and your family. Always happy to help.

Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with Lisa for my holiday plans for many years, and I couldn’t be more pleased with her service. From the outset, she takes the time to understand exactly what we are looking for and provides tailored recommendations that perfectly suited our preferences and budget. Lisa's attention to detail is impeccable, and she is always available to answer questions or offer advice whenever needed.

Her professionalism, expertise, and friendly approach makes the entire process seamless and stress-free and would highly recommend her to anyone looking for a reliable and knowledgeable travel consultant!

January 30, 2025
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you for taking the time to write this review Paul. It is always a real pleasure to arrange your holidays.

Rated 5 out of 5 stars

Really helpful

Really helpful, listened to my needs and came up with the perfect package. Thank you

January 31, 2025
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Denise. Your Samos trip looks incredible, I am certain that you will have an amazing time.

Rated 5 out of 5 stars

Great experience… Lisa is very…

Great experience… Lisa is very knowledgable and makes sure you are booking the right holiday for your needs. Thank you Lisa!!!

January 30, 2025
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Joanne, you will love Menorca, beautiful island.

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