Hays Travel - Lisa Holliday Reviews 

82
TrustScore 5 out of 5

4.8

Personal Travel Consultant, SS7 1ET Benfleet, GB


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Rated 5 out of 5 stars

Lisa Holliday has the patience of a saint! I changed my mind about direction of travel , length of stay and airlines so many times. She gave me helpful constructive advice based on actual personal exp... See more

Company replied

Rated 5 out of 5 stars

Lisa, a consumate proffessional, did all the legwork and provided clear options with a professional opinion, as always. She is always my first stop and my last. Why go anywhere else????

Rated 5 out of 5 stars

Lisa has been so extremely helpful from start to finish. She’s explored options, made recommendations for things I’ve not considered and even gone back to check again to find the ideal NZ tour. It has... See more

Company replied

Rated 5 out of 5 stars

Lisa was recommended to me by a friend and I’m so glad I used her. I was becoming overwhelmed trying to organise my own Villa holiday and her expertise made the whole thing a pleasure! She was quick g... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant, SS7 1ET, Benfleet, United Kingdom

  • 01268 753309

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Once again brilliant service from Lisa…

Once again brilliant service from Lisa . As always her knowledge and advise have been invaluable . Thank you

January 30, 2025
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you for your kind review Michele. It is always a pleasure to arrange your holidays.

Rated 5 out of 5 stars

Excellent

Excellent, prompt and professional service. Cannot ask for anymore!

January 14, 2025
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you very much for taking the time to leave this review, I am very grateful.

Rated 5 out of 5 stars

Lisa was great

Lisa was great. Did not pressure us at all but together we got the right deal for us. Great customer service. Will definately use you again.

January 11, 2025
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Reply from Hays Travel - Lisa Holliday

Thank you Tracey, you will all have a wonderful family holiday, Menorca is beautiful.

Rated 5 out of 5 stars

Lisa was absolutely amazing

Lisa was absolutely amazing! I came to her with such a specific request and a tight budget and within 24 hours she had found the most fitting holiday and we were all booked! Will definitely be using Lisa for all of our holidays from now on, thanks again so much Lisa!

December 28, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you for your kind words Adam & Lauren. I am so pleased to have found you a lovely family holiday to look forward to.

Rated 5 out of 5 stars

Great service

Great service. Super communication and prompt

December 8, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Kendra for taking the time to respond, it is greatly appreciated. It was a real pleasure to help plan and book your next holiday.

Rated 5 out of 5 stars

Lisa just knows how to work will a…

Lisa just knows how to work will a client and deliver all the best options. She is always our first call for all holiday and flght requests

November 1, 2024
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Reply from Hays Travel - Lisa Holliday

Thank you Chris for taking the time to write this review. It is always a pleasure to help and arrange your family's travel.

Rated 5 out of 5 stars

Lisa Holliday has the patience of a…

Lisa Holliday has the patience of a saint! I changed my mind about direction of travel , length of stay and airlines so many times. She gave me helpful constructive advice based on actual personal experiences. She gets back to you when she says she will and when the trip is finally booked I always feel I’ve got exactly what I wanted even though I didn’t know it at the start and I’ve got value added to every aspect.

November 2, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Carole for your lovely comments, I really do appreciate it. You and Shirley are a dream to book for. You will have an amazing trip.

Rated 5 out of 5 stars

The best !

Lisa made the whole experience streamline!
She spends time researching into your holiday as if it’s her own and her family’s .

September 21, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Paul for taking the time to write this review, I do appreciate it and it was a real pleasure to organise your trip.

Rated 5 out of 5 stars

Lisa is absolutely amazing

Lisa is absolutely amazing. She makes booking so easy with expert advice to find the Perfect holiday just for us

September 7, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Amanda for taking the time to write this review. I am very grateful for your loyal business, it means a lot.

Rated 5 out of 5 stars

Lisa - A truly customer focussed advisor

Lisa has been so extremely helpful from start to finish. She’s explored options, made recommendations for things I’ve not considered and even gone back to check again to find the ideal NZ tour. It has honestly been a wonderful experience to get to book the holiday I really want. I’m truly grateful and always recommend her to friends and family, in fact both my sons have booked through her too!

September 4, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Janet for your lovely review. You will have an amazing time in New Zealand, I cannot wait to hear all about it.

Rated 5 out of 5 stars

Always safe in Lisas’ hands

Lisa is so great at sourcing holidays and hotels that she knows we will like. Always helpful , reliable and knowledgeable. Nothing is ever too much bother and she always gives 101 percent . I know we’re safe in Lisa’s hands

September 3, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Paula for your continuous loyalty, it means a lot and it's always a pleasure in finding you the right holiday.

Rated 5 out of 5 stars

Lisa is so helpful and…

Lisa is so helpful and knowledgeable…had lots of ideas for us and listened to what we wanted.. gave plenty of options too.

August 18, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Catherine, I am so pleased that you had a wonderful holiday in Rhodes.

Rated 5 out of 5 stars

Lisa

Lisa, once again was more than helpful. I asked on a Friday evening, and the response came within 2 hours, with holiday booked by lunchtime Saturday. Couldn’t imagine booking a holiday without Lisa now

August 18, 2024
Hays Travel - Lisa Holliday logo

Reply from Hays Travel - Lisa Holliday

Thank you Jackie, it is always a pleasure to research and book your holidays.

Rated 5 out of 5 stars

Got what we asked for - GREAT SERVICE

we only booked the hotel and flights but were listened to with regards to timings, locations and budget and received necessary information and documents on time and in a very professional and appealing manor :)

July 6, 2024
Rated 5 out of 5 stars

Hays Travel - Great Service

Always a great service. Our booking request ideas were easily made and all available options & pricing was provided quickly.

Our agent, Lisa is knowledgable and very helpfull, providing information that answers our questions. Revisions/ updates to our booking are never an issue.

June 18, 2024
Rated 5 out of 5 stars

Lisa was amazing

Lisa was amazing, talked us through every option we asked about and was very helpful. She is really knowledgeable and made booking a holiday easy. 10/10 service

May 26, 2024
Rated 5 out of 5 stars

Booking holiday

The service and help that we received from Lisa when discussing and booking our holiday was faultless. I would definitely contact Lisa again when booking any holidays in the future. Thank you Lisa.

May 19, 2024
Rated 5 out of 5 stars

Lisa knew exactly what we wanted and…

Lisa knew exactly what we wanted and gave us lots of options to choose from. She listened and answered all our questions. We have used Lisa many times in the past and have always had a wonderful holiday, we would not use anyone else,
Thank you Lisa.

May 2, 2024

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