Lisa Holliday has the patience of a saint! I changed my mind about direction of travel , length of stay and airlines so many times. She gave me helpful constructive advice based on actual personal exp... See more
Company replied
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Lisa Holliday has the patience of a saint! I changed my mind about direction of travel , length of stay and airlines so many times. She gave me helpful constructive advice based on actual personal exp... See more
Company replied
Lisa, a consumate proffessional, did all the legwork and provided clear options with a professional opinion, as always. She is always my first stop and my last. Why go anywhere else????
Lisa has been so extremely helpful from start to finish. She’s explored options, made recommendations for things I’ve not considered and even gone back to check again to find the ideal NZ tour. It has... See more
Company replied
Lisa was recommended to me by a friend and I’m so glad I used her. I was becoming overwhelmed trying to organise my own Villa holiday and her expertise made the whole thing a pleasure! She was quick g... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant, SS7 1ET, Benfleet, United Kingdom
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Lisa makes booking a holiday so easy. She is so thoughtful and helpful that I always recommend her to my family and friends.
Excellent friendly service. Everything taken care off for a stress free holiday
Our travel consultant is just the best. Nothing whatsoever left to chance.
We had a wonderful holiday seeing places one only dreams about.
Excellent service as always from Lisa nothing is too much trouble
Lisa is a fabulous example of all that you want and need from a personal travel agent. She removes the stress of booking a holiday as you know she has all aspects covered and you just need to sit back and enjoy your next adventure .
Lisa is a person I can trust to find me the perfect holiday.
Always helpful at any time and quick with responses to questions I would have.
I booked with Lisa Holliday.
Her customer service is amazing and she goes above and beyond to help with all our needs. Nothing was too much trouble. A*
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