Hays Travel - Lisa Moxon Reviews 

134
TrustScore 5 out of 5

4.9

Personal Travel Consultant Lisa Moxon, LL29 Colwyn Bay, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lisa is absolutely brilliant! We wont book with anyone else! From booking to when we actually go on holiday she is there for us.

Rated 5 out of 5 stars

Excellent Advice and very professional travel advisor Thank you Lisa for booking our cruise it was a pleasure speaking to you Highly Recommend Lisa to book you’re Holiday nothing was to much tro... See more

Rated 5 out of 5 stars

Booked with Lisa numerous times. Always goes out of her way to find what we are looking for. Already looking for a very special trip for a big birthday in 2028. Thanks for doing what you do Lisa. Al... See more

Rated 5 out of 5 stars

Lisa goes above and beyond, is great at finding what you want and the best deals. So happy and cheery in booking your holiday that you get excited straight away! Even on a Sunday before I was due t... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Lisa Moxon, LL29, Colwyn Bay, United Kingdom

  • 01495 805023

4.9

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(134)

119,160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lisa Moxon was a pleasure to deal with…

Lisa Moxon was a pleasure to deal with as always. She made the booking experience so easy and provided really useful information. Would recommend and will be coming to her again for another booking - this one was the second of many!

February 4, 2025
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you Stacy, So Happy to Book your fab Holidays for you - Lisa x

Rated 5 out of 5 stars

Booking through Lisa Moxon @ Hays Travel

Have booked a good few holidays via Lisa now. Nothing is too much trouble and she goes out of her way to assist you with questions & queries. Highly recommend Lisa for all your holiday needs. Lisa is always my first ‘port of call’

January 30, 2025
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you so much terry for your fab Review, always Happy to help - Lisa x

Rated 5 out of 5 stars

Fab holidays!

Booked with Lisa quite a few times and always had a pleasant service .
Very helpful in finding what we are looking for whether with family or a group of girls.
I've passed her details on to family, many friends and work colleagues.
Porto recently being a group booking for 10 ladies and now a cruise to look forward to in 2027 !
Plus many more in the past .

September 13, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you so much jeanette for your fab review, always happy to help sort your Holidays , and thank you for so many recommendations - Lisa x

Rated 5 out of 5 stars

Our dream holiday booking

We decided to book our holidsy with Lisa moxon as she come highly recommended by my Local community and she got us our dream holiday for a reasonable price we are so happy and cannot wait for this day to come

October 30, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you so much for your lovely review Rachel, So happy to have got you your dream Holiday , always Happy to help - Lisa x

Rated 5 out of 5 stars

ery happy with the prompt and…

I was very happy with the prompt and polite way I was messaged with information about my holiday booking.

September 22, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you for your lovely review Lynda, always Happy to Help - Lisa x

Rated 5 out of 5 stars

Fantastic easy booking with Lisa again

Fantastic easy booking with Lisa again. Great price and deal . Lisa is really very helpful , nothing is too much trouble . Thanks for helping me book my dream holiday!

September 14, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Always Happy to Help Claire, Thank you for your great Review - Lisa x

Rated 5 out of 5 stars

We decided on a last minute break away

We decided on a last minute break away. I gave Lisa a very basic brief of what I wanted with a limited budget. She has found us a lovely holiday, checked us in and we just pack and go. Totally stress free. Looking forward to a break away in the sun. Thanks Lisa. Always our go to for our holiday needs.

September 6, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you for your fabulous Review Tracy , always happy to help - Lisa x

Rated 5 out of 5 stars

Excellent service

Lisa made it easy and everything I needed sge sorted it out with ease Highley recommend

August 21, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you Andrew for your great Review , always happy to Help - Lisa x

Rated 5 out of 5 stars

Lisa was a great help when i was…

Lisa was a great help when i was deciding on this holiday explained everything very well and very reassuring that she will be happy to help with anything right up till the time we go very satisfying experience

July 25, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you Natalie , Always Happy to help - Lisa x

Rated 5 out of 5 stars

Fabulous personal service

My partner & I used Hayes last year & had no qualms about returning to the same rep to book this year's main summer holiday. I have also booked a holiday with a friend & another one with my sister.
The service we get is exemplary. So helpful, quick response to every query. I would never use anywhere else to book.

June 12, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you for your lovely review Tina , lots of lovely holidays to look forward too x

Rated 5 out of 5 stars

Great

Lisa made our booking experience so much easier and seamless than shopping around & doing it on your own. I did have a little look at prices to see what I could get it for and she could beat it so it made sense to book with her.

June 28, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you for your great feedback Kayleigh x

Rated 5 out of 5 stars

Great booking service, speedy and spot on!

Liss took time to listen to what we wanted and made sure we got it. She booked everything for us quickly and got us the beat deal...and wasn't even cross with me when I gave her the wrong birthday date for my daughter and she had to amend the booking!! 🙈, Thanks Lisa, really looking forwards to our holiday now! 😀

April 27, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thanks for your lovely comments Cheryl, always a pleasure x

Rated 5 out of 5 stars

Lisa is always excellent

Lisa is always excellent, does as she promises and always provides great information

April 30, 2024
Hays Travel - Lisa Moxon logo

Reply from Hays Travel - Lisa Moxon

Thank you for your great feedback Gary x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look