Hays Travel - Llantwit Reviews 

Really helpful staff who opened early to secure a cabin on my behalf at the best price

Very supportive in booking a cruise, never rushed or any pressure to proceed with the purchase.

We started booking holidays with Sandra in 2022 and have booked every year since! She is a dream to deal with and loves her job and it shows! We have now booked to go to Mexico next year and she found us a fabulous hotel. We can’t wait!

She also helps with transfers, plane seats and everything is dealt with, which is amazing for us as we have 2 little ones. It’s a big help!

Would recommend Hays to friends and family!

Brilliant service Emma knew what I wanted and dates.

The Travel Agent Claire was very friendly and knowledgable. She had plenty of patience and explored several holidays to get the best deal.

I went into the Llantwit branch not really sure where I wanted to go, but I had a budget and was looking for a special family holiday for our 30th wedding anniversary — something for our children and grandchildren to enjoy together.

The staff, as always, made me feel so welcome. They were patient, friendly, and incredibly knowledgeable. They gave honest feedback about the hotels we were looking at and even shared their own experiences, which really helped. There was never any pressure — just genuine care and effort to find the right holiday for us.

They found us a lovely family trip with plenty of water slides for the grandchildren and a beach nearby. A few days later, I went back to ask if we could switch to another hotel along the same beach, and the ladies sorted it straight away without any fuss.

I would 1000000000000% recommend going in to see these lovely ladies to book your next holiday! Thank you so much, ladies — you’re amazing! xx

Llantwit Major Branch Lacey & Claire went into the office early to make sure they booked my cruise on release day. They worked with me even though we were thousands of miles apart and I was on a ship. I can not praise them enough for the professionalism and care they have shown me as a customer. Thank you xx

Claire is always very patient and never rushes us. Knows what our requirements are. She is friendly.

Always extremely helpful and great to book with

I walked into the Llantwit branch not sure what I wanted or if I could afford it. The staff were warm, welcoming, patient and knowledgeable. They showed me options and shared their experiences. There was no pressure to purchase or make a decision but I left with a fantastic trip, at a good price and with the offer of further support if I need it. It’s very easy to recommend them.

The ladies in Llantwit are incredible, always time to go through the holiday with you and nothing is to much trouble. Emma has booked a holiday for 21 people for a big family holiday, and other holidays, she is so professional and I am always confident I have the right holiday x

Staff always very friendly, helpful and very professional.showing all the Great deals offered by Hays Travel Llantwit Major.

Fantastic service from a friendly team as always

we will always book a Hayes travel as the staff are always very helpful and very polite and we’ll go out of their way to help anybody and everybody well done Claire-and all girls

I WAS LOOKING TO BOOK A CRUISE I HAD SEEN IN ANOTHER COMPANY'S CATALOGUE AND WANTING TO RETURN TO DEALING WITH THE HAY'S OFFICE WITH WHOM I HAD DEALT IN THE PAST AFTER A MESSY EXPERIENCE WITH ROL. IT WAS LIKE RETURNING TO A FAMILY BUSINESS RATHER THAN A LARGE INSTITUTION.

Excellent service from Clare - very happy with our holiday.

Friendly, staff who were as efficient as usual. All done and dusted in super quick time

Always a great experience with the girls at hays always smiling
And go above and beyond to find you a holiday your looking for 😁