Laura at Lytham persevered in a challenging request for long haul flights, wanting to get us good flights for the right price , it took quite a while but she was polite , friendly and just lovely. We... See more
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Very helpful staff, with good knowledge of our destination. No trouble to take time to secure the holiday we were looking for.
As always the staff at the Lytham store are amazing. Cami looked after us on our recent visit, booking our holiday with her usual love & care for her customers, thanks Cami x
Company replied
Great knowledge of holiday destinations,having worked in the travel industry for many years. Staff very friendly and forfilled are needs,offering holidays suited to the criteria we gave.Prices ar... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Clifton Street, FY8 5EW, Lytham, United Kingdom
- 01253808240
4.9
Excellent
655 reviews
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Very helpful staff
Very helpful staff, with good knowledge of our destination. No trouble to take time to secure the holiday we were looking for.
May 8, 2026
Peace of mind and it’s all done for you
Laura at Lytham persevered in a challenging request for long haul flights, wanting to get us good flights for the right price , it took quite a while but she was polite , friendly and just lovely. We have had previous experiences in this branch that weren’t quite so good but I am glad we took the chance and tried again. Once an option was found with the help of head office we booked the flights and we are both very happy with what we paid for and the price we paid.
May 16, 2026
The service was very good
The service was very good. Janye was the person that served us and she was very friendly and helpful. Very good service
May 6, 2026
They make it so easy
May 12, 2026
First experience with Hays and staff…
First experience with Hays and staff were very friendly, helpful and patient during decision making and booking process.
May 9, 2026
The service I received was efficient
The service I received was efficient, friendly and informative which is why I am a returning customer. My indecisions were dealt with patience and guidance without pressure which has resulted in my being once again, a very happy customer.
April 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Lytham
We appreciate you taking the time to leave us such a wonderful review; we are so glad you were happy with our service.
Hays Travel Lytham Team!
Reply from Hays Travel - Lytham
We appreciate you sharing your positive experience with us.
Hays Travel Lytham Team!
As always the staff at the Lytham store…
As always the staff at the Lytham store are amazing. Cami looked after us on our recent visit, booking our holiday with her usual love & care for her customers, thanks Cami x
April 30, 2026
Reply from Hays Travel - Lytham
We appreciate your kind words. We're so happy to hear that your booking experience was handled with such care.
Hays Travel Lytham Team!
Reply from Hays Travel - Lytham
It's wonderful to know our team was helpful and knowledgeable during your visit. Thank you for your review.
Hays Travel Lytham Team!
Reply from Hays Travel - Lytham
We appreciate you taking the time to share your experience; we're so glad you received great service.
Hays Travel Lytham Team!
SATISFACTION AT ITS BEST
Great knowledge of holiday destinations,having worked in the travel industry for many years.
Staff very friendly and forfilled are needs,offering holidays suited to the criteria we gave.Prices are very competitive, Customer satisfaction is at it's premium.
Service is what we look for when choosing a provider and Hays definitely fit into that area.
THANKYOU
April 28, 2026
Reply from Hays Travel - Lytham
N J Parkinson,
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that our team's knowledge and service met your needs and that you were satisfied with the value.
Hays Travel Lytham Team!
Always helpful and friendly
We use Hays in Lytham because they are always helpful and friendly. This consistent approach helped us find a great cruise deal which we booked straightaway
April 21, 2026
Reply from Hays Travel - Lytham
We appreciate you taking the time to leave us such a lovely review. We're so happy to hear that our team's consistent approach helped you find a great cruise deal!
Hays Travel Lytham Team!
Reply from Hays Travel - Lytham
Renee,
We appreciate you taking the time to share your positive experience; it is great to hear that our advice was helpful and friendly.
Hays Travel Lytham Team!
Reply from Hays Travel - Lytham
We appreciate you taking the time to share your kind words, and we are so glad that our staff were helpful and patient.
Hays Travel Lytham Team!
Very professional at all times
Very professional at all times
Extremely helpful
Laura, the manager was efficient and very kind
Ebony was amazing and very thorough in everything she did, extremely patient and informative
April 23, 2026
Reply from Hays Travel - Lytham
Dorne,
We appreciate your kind words! We're so happy to hear that you found our team professional and helpful. It's great to know that their efficiency, kindness, and patience stood out.
Hays Travel Lytham Team!
Brilliant rep in the shop
Brilliant rep in the shop. Laura has helped us book holidays before and is always exceptionally helpful.
April 21, 2026
Reply from Hays Travel - Lytham
We appreciate your kind words! We're so happy to hear that our team member is exceptionally helpful when helping you book your holidays.
Hays Travel Lytham Team!
Friendly staff.
Friendly staff.
Efficient booking process.
Courtesy call received about currency and any other services they could provide that I may require.
April 21, 2026
Reply from Hays Travel - Lytham
Anthony,
We appreciate you sharing your experience with us! It's great to hear that you found our staff friendly and the booking process efficient. We're also glad you appreciated the courtesy call.
Hays Travel Lytham Team!
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