We visited Lytham office and Jayne was excellent. Listened to our requirements and then spent time researching and clarifying. Offered options and we eventually went with something she had put togethe... See more
Company replied
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We visited Lytham office and Jayne was excellent. Listened to our requirements and then spent time researching and clarifying. Offered options and we eventually went with something she had put togethe... See more
Company replied
We were taken care of by Ebony at Hays Travel Agents in Lytham and were looking to spend a holiday in Menorca. Ebony was very helpful and gave us a run down of various aspects of the hotel which w... See more
Company replied
I have now booked three holidays with Hays and wouldn’t want to use anyone else. As always the staff are friendly and professional and answer any questions I might have. The booking process was made... See more
Company replied
Heys is a great company to book a holiday with, the staff are so helpful and will try their very best to get you everything you ask for. They keep you very well informed, through out the time, up to... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
48 Clifton Street, FY8 5EW, Lytham, United Kingdom
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From experience we now always book with Hays travel. They are friendly, knowledgeable and helpful when it comes to choosing a destination.

Reply from Hays Travel - Lytham
The young assistant was very helpful and had a pleasant personality that made you feel at ease
Really great service from Cali yesterday. Would highly recommend using Hayes

Reply from Hays Travel - Lytham
Cami at the Lytham branch is amazing, so helpful and goes beyond to make our holiday perfect, thanks Michelle x

Reply from Hays Travel - Lytham
We visited Lytham office and Jayne was excellent. Listened to our requirements and then spent time researching and clarifying. Offered options and we eventually went with something she had put together for us. Very happy.

Reply from Hays Travel - Lytham

Reply from Hays Travel - Lytham
Heys is a great company to book a holiday with, the staff are so helpful and will try their very best to get you everything you ask for.
They keep you very well informed, through out the time, up to your holiday

Reply from Hays Travel - Lytham
I have now booked three holidays with Hays and wouldn’t want to use anyone else. As always the staff are friendly and professional and answer any questions I might have. The booking process was made easy.

Reply from Hays Travel - Lytham

Reply from Hays Travel - Lytham
As always we were treated superbly. Nothing is too much trouble. We were assisted by Laura and Cami.

Reply from Hays Travel - Lytham
Cali was very professional and helpful. We got the holiday we wanted.

Reply from Hays Travel - Lytham
Great staff very helpful, we got the holiday we wanted ,nothing was too much trouble for them from start to finish, would recommend.

Reply from Hays Travel - Lytham
Always helpful! Good choice of holidays. Yet again found the right one and booked with no problems!

Reply from Hays Travel - Lytham
Very helpful and worked hard to provide the holiday experience we were looking for.

Reply from Hays Travel - Lytham
Jane, Lytham branch, is fantastic. She’s always willing to help. Always happy to sort any difficulties we, as customers, have. She’s very efficient and professional.

Reply from Hays Travel - Lytham
The lady was brilliant who helped us we will be coming back to her to book our holiday to Thailand can’t praise her enough she is a credit to the Shop.

Reply from Hays Travel - Lytham

Reply from Hays Travel - Lytham
Have booked with Hays Lytham for a few years now. The staff there are great, very helpful and nothing too much trouble. Highly recommend them.

Reply from Hays Travel - Lytham
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