My Wife and I visited Hays travel to book a cruise to Japan, the whole booking process went very smoothly thanks to Cami who guided us throughout the entire process. Cami was very knowledgeable and th... See more
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In this day of tech it is reassuring that there are still people you can talk to and chat through options which as a solo traveller was extremely helpful. Jayne was great :)
Company replied
We had already spoken to Jayne on the telephone. She came back with full details of our requirements, via e-mail as requested. We called in the Branch next day, saw Jayne straight away and she made... See more
Company replied
We were taken care of by Ebony at Hays Travel Agents in Lytham and were looking to spend a holiday in Menorca. Ebony was very helpful and gave us a run down of various aspects of the hotel which w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
48 Clifton Street, FY8 5EW, Lytham, United Kingdom
- 01253808240
4.9
Excellent
719 reviews
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Not been abroad for years.
As we hadn't been abroad for over 10 years we was looking for guidance and advice to book a holiday. Cami helped us find the perfect accommodation. She provided excellent professional service making the booking process a perfect start to the holiday. We also arranged a travel card and Euros while we were booking the holiday and again the service and help received by the member of staff was excellent. We will definitely be back for the next holiday. Thank you.
April 4, 2026
Reply from Hays Travel - Lytham
Rache,
We're happy to hear that our guidance and advice helped you book the perfect holiday after such a long time. We appreciate you mentioning the excellent and professional service you received during the booking process and with your travel arrangements. Thank you for your positive feedback; we look forward to assisting you again!
Hays Travel Lytham Team!
Extremely Helpful
Extremely Helpful, they took plenty of time to explain the options and give advice on our cruise holiday.
April 16, 2026
Reply from Hays Travel - Lytham
John,
We appreciate you taking the time to leave us such a great review! We're so happy to hear that we could assist you in planning your cruise holiday.
Hays Travel Lytham Team!
Excellent member of staff with superb…
Excellent member of staff with superb knowledge and a very pleasant manner.
April 9, 2026
Reply from Hays Travel - Lytham
We appreciate you taking the time to leave us this excellent review! We are so glad to hear you were pleased with our staff member.
Hays Travel Lytham Team!
Great Helpful and Knowledgeable Staff
We are always happy with the service received at the Lytham shop. They always have time to go through everything and explain and deal with any queries we have, always dealing with any problems with the holiday companies in a pleasant and satisfactory way. Thank you to all.
March 18, 2026
Reply from Hays Travel - Lytham
Carol Dilworth,
We appreciate your kind words regarding the service you receive at our shop. We are happy to hear that we can assist you with your holiday plans and resolve any issues that may arise. Thank you!
Hays Travel Lytham Team!
Cami was really helpful and looked for…
Cami was really helpful and looked for the best options for my party . Very informative and knowledgeable.
April 10, 2026
Reply from Hays Travel - Lytham
We appreciate you taking the time to share your experience. We're so glad we could find the best options for your party with our knowledge!
Hays Travel Lytham Team!
Staff always helpful in Lytham branch…
Staff always helpful in Lytham branch go out of their way to help. Good suggestions made when first thoughts not feasible
March 29, 2026
Reply from Hays Travel - Lytham
Ann,
We're happy to hear that our team in Lytham is helpful and goes the extra mile. It's great to know our suggestions are valuable. Thanks for your review!
Hays Travel Lytham Team!
Last minute booking
Last minute booking, Jayne was excellent, Jayne is a credit to Hays Travel, we have had the pleasure of Jayne assisting us in booking holidays in the past, very friendly and helpful.
April 4, 2026
Reply from Hays Travel - Lytham
Stanley Anderson,
We appreciate you taking the time to leave us such a fantastic review. We're so glad that you found our team member helpful and friendly when booking your holiday.
Hays Travel Lytham Team!
Pleasant booking experience with…
Pleasant booking experience with everything explained thoroughly before payment etc. Booked lots of breaks in this branch and the staff are always great.
April 5, 2026
Reply from Hays Travel - Lytham
Jan,
We're happy to hear that you had a pleasant booking experience and that our team explained everything thoroughly. Thank you for booking with us repeatedly; we appreciate it!
Hays Travel Lytham Team!
Amazing Service
From start to finish I can honestly say the following.
Initially visited HaysTravel in Lytham on Friday afternoon on 27/3/26 to enquire about cruises .
On entering all 3 girls smoked and fave us a warm welcome.
We went and sat with Jayne , she listened to our initial requests as dates were important to us. Her colleague also helped at the same time as there were many options.
We then decided on Tenerife as the weather was kinder in April.
We left with a couple of options and agreed to return the following day. Having gone on Tripadviser I then rand the following day asking Jayne for a couple of different hotels as the reviews weren’t great .
We then arrived at 4.20pm on the Saturday , we discussed all options again, Jayne took her time and we eventually chose a hotel much more expensive but suited our needs far better, by thus time it was after5.00pm , closing time , however Jayne and her colleague advised us that it wasn’t a problem, we booked and paid in full and left at 5.20pm.
I would like to commened Jayne she is great
March 29, 2026
Reply from Hays Travel - Lytham
Good Morning Jackie,
We're happy to hear that you received a warm welcome and that our team listened to your needs. We appreciate you highlighting the team's dedication in helping you find the perfect hotel, even beyond closing time. Thank you for your kind words!
Look forward to seeing you soon,
Jayne
Very friendly and helpful
Very friendly and helpful, answered all our questions and found a great holiday for us. The whole process was very simple and easy to complete.
March 29, 2026
Reply from Hays Travel - Lytham
Mr Waite,
We're so happy to hear that you found our team friendly and helpful, and that we answered all of your questions to find a great holiday for you!
Hays Travel Lytham Team!
Very professional in showing care for…
Very professional in showing care for the customer ,made to feel at ease ,with excellent service
March 26, 2026
Reply from Hays Travel - Lytham
Peter Diver,
We appreciate you taking the time to share your experience. We're happy to hear that you felt at ease and received excellent service from our team.
Hays Travel Lytham Team!
Booking an Holiday, with a Personal Touch
Very easy 2 book, felt at ease with Jayne. She explained everything . Nothing 2 much trouble for her. It was 4 a special anniversary + she
researched the differant dates + compared options. A much nicer experience in the shop, speaking 2 someone than on line. Much more info rmative + personel. Went back + booked another holiday!!!!!
We must support our shops on the High Street, USE THEM or LOSE THEM.
March 17, 2026
Reply from Hays Travel - Lytham
We appreciate you taking the time to leave us such a wonderful review. We're so glad we could help plan your special anniversary trip and another holiday too! It's great to hear that you found the experience in our shop so informative and personal.
Hays Travel Lytham Team!
Laura was very fabulous
Your representative Laura was very helpful, knowedgeable and patient. She gave us information of the differed options available on the cruise we had selected which helped us to choose thd right holiday for us. We were very pleased with the service provided.
March 21, 2026
Reply from Hays Travel - Lytham
Karen Berry,
We appreciate you taking the time to share your experience. We're happy to hear that our representative was helpful and informative, assisting you in choosing the right cruise. Thank you for booking with us!
Kind regards Hays Travel Lytham Team!
Simple and easy booking
Simple and easy booking from a deal seen in the window to Greece
March 21, 2026
Reply from Hays Travel - Lytham
Tom Paton,
We're happy to hear that your booking experience for your trip to Greece was simple and easy. Thank you for your positive feedback!
Kind regards Hays Travel Lytham Team!
Excellent customer service
Excellent customer service. Very friendly. Went above and beyond to find the perfect deal for us.
March 17, 2026
Reply from Hays Travel - Lytham
We appreciate you sharing your experience. We are so happy we could find the perfect deal and provide excellent, friendly service!
lytham, Hays Travel
The assistant was helpful and pleasant.
March 17, 2026
Reply from Hays Travel - Lytham
Many thanks for taking the time to send your review.
We look forward to helping you in the future.
Jayne
April holiday
Laura was very helpful calm and professional.
We knew the holiday we were interested in and she dealt with our booking efficiently .
We go back two days before our holiday for her to print our tickets and paperwork off.
Looking forward to our holiday and dealing with Hays travel agents again.
March 17, 2026
Reply from Hays Travel - Lytham
Thank you for your lovely review! We’re glad Laura was able to assist you in such a calm and professional manner and make your booking process smooth.
We appreciate your kind words and look forward to helping you again in the future. Have a fantastic April holiday!
Hays Travel Lytham Team!
Great booking experience
Just booked our latest holiday with Jayne, we honestly wouldn’t go anywhere else, she always takes time to find us the best deal and we never feel rushed x
March 13, 2026
Reply from Hays Travel - Lytham
Thank you for your lovely review! Jayne will be so pleased to hear this. We really appreciate your continued support and look forward to helping you book your next holiday! ✈️🌴
Hays Travel Lytham Team!
Very positive experience.
A lovely general welcome when I arrived.
Laura helped me to book my holiday and provided tips and advice. The whole experience was a pleasure and I’d certainly want to use them again .
March 13, 2026
Reply from Hays Travel - Lytham
Such lovely feedback from you sue thank you so much we look forward to seeing you in the shop again soon Many Thanks the Team at Lytham :)
Excellent customer service
February 28, 2026
Reply from Hays Travel - Lytham
Thank you for your kind feedback!
Hays Travel Lytham Team!
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