Cant fault anything with the girls at maesteg branch..Rebecca is top girl, so are the others but cant remember their names..So much knowledge, and they did everything for us to make our holiday one... See more
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I telephoned hays travel to see about booking a holiday. Rebekah took all the details to which I was called back within 5 minutes with the price and all details of the holiday. This was booked over t... See more
Company replied
Girls are always cheery and helpful no matter how busy the shop is. Will go out of their way to make sure you get the holiday that you are looking for. We mostly cruise, and book the next holid... See more
Company replied
Excellent service again from Hayes Maesteg sorted everything out for my Holidays to Tunisia for Sept so easy to book with them and always get the best deals All lovely staff and Kelly sorted this... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Talbot Street, CF34 9BT, Maesteg, United Kingdom
- 01656477040
4.9
Excellent
455 reviews
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Excellent customer service
Excellent customer service. Great deal on the holiday, they took away the hard work of finding a good deal and now I'm off to barbados in November!!
April 12, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Kelly
Ourpl Greek 🇬🇷 holiday our experience was great from start to…
Our experience was great from start to finish, our agent was very patient with us
(10 people) listened to everyone answering all our questions talked us through it step by step explaining everything to us .
we all came away very happy with the way we were treated and the outcome of our holiday , we were told if we needed to know anything else or add anything to our holiday to ring or call in any time and they would happy be help .
We would definitely use hays travel in maesteg to book other holidays.
April 12, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help Get your Perfect Holiday all Booked :) - Rebekah & Tracy
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Tracy
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you are happy with our service and appreciate you returning to book with us. :) Rebekah
Staff more than helpful couldn’t do…
Staff more than helpful couldn’t do enough put me at ease had a very good experience
March 13, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Claire
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Claire
Always good service at hays maesteg…
Always good service at hays maesteg girls are very polite and very helpful we never go anywhere else.
March 9, 2025
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you are happy with our service and appreciate you returning to book with us. :) Claire
Brilliant service
Brilliant service. Got me just what I wanted . Very helpful and pleasant lady. She done well . Thank you x
March 6, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Claire
Polite helpful Maesteg Holiday Bookingsmatch holiday price…
Polite helpful match holiday price with online offers .staff are pleasantly happy also from home town .so know locals .very willing to help.wuth Transfers flight seats .nothing is too much for them.always a
Very happy customer on leaving shop
March 4, 2025
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you are happy with our service and appreciate you returning to book with us. :) Rebekah
Kelly was amazing
Kelly was amazing! Nothing was too much trouble.
I gave her some dates and a destination and within minutes everything was arranged.
February 14, 2025
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you are happy with our service and appreciate you returning to book with us. :) Kelly
Beka was really friendly and couldnt do…
Beka was really friendly and couldnt do enough for usc.
February 25, 2025
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you are happy with our service and appreciate you returning to book with us. :) Rebekah
The staff in Maesteg branch always go…
The staff in Maesteg branch always go above and beyond for me , I’m very busy with work and family and have very little time to look around for holidays. I go into Maesteg branch with date, airport and passenger details and basically leave it to them to find us a holiday. Without fail they find exactly what we all want (group of 6 ) and always a fab deal .
February 11, 2025
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you are happy with our service and appreciate you returning to book with us. :) Rebekah
Great in store staff helped us pick and…
Great in store staff helped us pick and book the holiday and Hotel we were looking for. Printing all the information we needed. Even printed our boarding tickets and checked us in.
January 30, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Claire
Tracy and Rebekah made booking a cruise…
Tracy and Rebekah made booking a cruise for eight people a very simple process.
I have used Hays many times in the past, and will continue to do so in the future, as all the staff in the Maesteg store are very friendly and professional.
February 5, 2025
Reply from Hays Travel - Maesteg
Thank you for your lovely review. We are pleased that you are happy with our service and appreciate you returning to book with us. Tracy&Rebekah
Friendly and helpful
Kelly from the maesteg branch was amazing, so helpful and listened to my requests. She was really friendly and helpful.
February 4, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Kelly
Kelly in maesteg was amazing so helpful…
Kelly in maesteg was amazing so helpful and kind she always goes above and beyond please give her a pat on the back as she always helps me when I go in the shop . The other girls are awesome as well it just so happens that I go to Kelly she explains everything to me . What a lady .👌
February 1, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Kelly
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Rebekah
Rebekah at maesteg shop so helpful and friendly
Rebekah at maesteg shop was absolutely amazing could not do enough. I had messaged Rebekah via facebook and she got back to me straight away I then phoned her and she was so friendly and helpful. Rebekah sorted everything out for us for our holiday in New York. We will be back to see Rebekah for our future holiday. Really appreciate all Rebekah’s help and advice.
January 30, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Trip to New York :) - Rebekah
Holiday booking with ease …
The staff were extremely helpful with our requests and made booking a holiday simpl and easy
January 20, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Rebekah
Absolutely wonderful experience booking…
Absolutely wonderful experience booking our Holiday with Rebekah in Hays Maesteg. Great information about the Hotel and area.
January 12, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Rebekah
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