Cant fault anything with the girls at maesteg branch..Rebecca is top girl, so are the others but cant remember their names..So much knowledge, and they did everything for us to make our holiday one... See more
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See what reviewers are saying
I telephoned hays travel to see about booking a holiday. Rebekah took all the details to which I was called back within 5 minutes with the price and all details of the holiday. This was booked over t... See more
Company replied
Girls are always cheery and helpful no matter how busy the shop is. Will go out of their way to make sure you get the holiday that you are looking for. We mostly cruise, and book the next holid... See more
Company replied
Excellent service again from Hayes Maesteg sorted everything out for my Holidays to Tunisia for Sept so easy to book with them and always get the best deals All lovely staff and Kelly sorted this... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Talbot Street, CF34 9BT, Maesteg, United Kingdom
- 01656477040
4.9
Excellent
455 reviews
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The staff were exceptionally…
The staff were exceptionally professional polite and helpful I had all the explanations and information explained easily I will definitely use the same office for my next holiday
January 8, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Tracy
Very helpful customer service
Very helpful customer service.
Nothing too big or small to help with.
January 13, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Kelly
Used same agent in October last year so…
Used same agent in October last year so friendly and helpful
January 15, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Kira
I'm very impressed with the staff and…
I'm very impressed with the staff and service at your Maesteg Branch. I've tried twice to submit a customer survey and on both occasions it has thrown me out. Please check this aspect to avoid future disappointment. Maesteg Branch is 1st class.
January 9, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you in store, we have also fed back the Difficulties you have has with completing this Review :) - Rebekah
Really good experience booking a trip
Really good experience booking a trip, Rebekah answered any questions I had, booked parking for me too!
January 7, 2025
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Rebekah
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Rebekah
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help you in store :) - Emma
Excellent customer service
Rebekah was so helpful- so patient when I kept changing the goalposts !!
She has found my ideal holiday and helped with all the little details to ensure I have the best possible experience !
November 29, 2024
Reply from Hays Travel - Maesteg
Thank you so Much for your Lovely Review, it was a Pleasure to help find you the Perfect Holiday :) - Rebekah
A friendly service.
A friendly service which enabled our travel plans to be sorted.
The support and knowledgable input made the transaction a positive one. We have used Hays Travel Maesteg previously and we were happy to use them again
November 10, 2024
Reply from Hays Travel - Maesteg
Thank you for your review Tony, we are so glad you're happy with our service - Kelly :)
Reply from Hays Travel - Maesteg
Thank you for your review Christine, we are so glad you're happy with our service - Rebekah :)
The lady who booked us on the holiday…
The lady who booked us on the holiday was brilliant she went through everything with us to make sure we understood everything she was polite and made it easy for us her customer service was brilliant. I will be booking in this shop again😎😎😎
October 29, 2024
Reply from Hays Travel - Maesteg
Thank you for your review Darren, we are so glad you're happy with our service - Rebekah :)
Reply from Hays Travel - Maesteg
Thank you for your review Rhiannon, we are so glad you're happy with our service - Tracy :)
Always book my holidays with the girls…
Always book my holidays with the girls at Maesteg hays travel. They are all fab and always so helpful.
October 16, 2024
Reply from Hays Travel - Maesteg
Thank you for your review, we are glad you're happy with our service - Kelly
From going through the door your made…
From going through the door your made welcome and at ease .help to make sure you choose the holiday that suits you every step to completion excellent service
October 8, 2024
Reply from Hays Travel - Maesteg
Thank you for your review, we are glad you're happy with our service - Kelly
Very helpful & easy process to book…
Very helpful & easy process to book with Kelly from maesteg branch
September 26, 2024
Reply from Hays Travel - Maesteg
Thank you for your review, we are glad you're happy with our service - Kelly
Tracey was super patient and helpful
Tracey was super patient and helpful. We were booking 2 holidays. 1 for a lads holiday for which we knew which hotel etc so that was swift and efficient.
The 2nd holiday was a group family holiday entailing 4/5 rooms. We weren't sure where we wanted to go but Tracey was superb⭐ we were swapping and changing destinations, hotels 🤦 TBF we were a handful but we got there and have booked a fabulous resort 💜
October 4, 2024
Reply from Hays Travel - Maesteg
Thank you for your review, we are glad you're happy with our service - Tracy
Spent time to find what we were looking…
Spent time to find what we were looking for and it was not a easy booking but Tracy did not give up
September 27, 2024
Reply from Hays Travel - Maesteg
Thank you for your review, we are glad you're happy with our service - Tracy
Reply from Hays Travel - Maesteg
Thank you for your review, we are glad you're happy with our service - Tracy
Reply from Hays Travel - Maesteg
Thank you for your review, we are glad you're happy with our service - Rebekah
Reply from Hays Travel - Maesteg
Thank you for your review, we are glad you're happy with our service - Kelly
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