Hays Travel - March Reviews 

283
TrustScore 5 out of 5

4.9

1A High Street, PE15 9JA March, Peterborough, GB


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Rated 5 out of 5 stars

Ellie was really helpful in finding us the right place and was able to get an amazing deal too - she even emailed the resort we chose on our behalf to request a specific floor for our room to give u... See more

Rated 5 out of 5 stars

I think that the manager, Kelly, and her team r wonderful. They r so helpful and patient and knowledgeable about the places I want to visit. I’m always happy to return for advice and feel happy about... See more

Rated 5 out of 5 stars

We dealt with Kelly who was amazing from the very first phone call to booking with her the following day. She went above and beyond what we expected to help book our memorable holiday after our origin... See more

Company replied

Rated 5 out of 5 stars

Ellie was absolutely fantastic! She was very helpful and made the whole booking process really easy and straightforward. Really appreciate her help and would definitely recommend! As a coeliac I strug... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 1A High Street, PE15 9JA, March, Peterborough, United Kingdom

  • 01354652014

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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4.9

All reviews

(283)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and friendly service

Myself and a friend went in for an informal chat about a holiday we had in mind way into the future and we’re met by the store manager who couldn’t have been more helpful! Her and one of the other members of staff were so helpful not only with gaining quotes but with a playful toddler too the quotes were so good price wise and the staff were so friendly we have since booked and can’t wait to get on our way!

July 17, 2025
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Reply from Hays Travel - March

Thank you for your lovely review :) -Sophie

Rated 5 out of 5 stars

Booked a 9 day break

Visited the March branch and was looked after by Chloe
She was really helpful and accommodating. She Went through everything in detail. We didn’t feel rushed and she booked us the perfect trip away. Previous to today we had always used Tui (first choice ) but had a bad experience with them on our last holiday so needed a different travel agent
It’s Hays for us now. We will definitely be back booking more breaks.
Once again a big shout out to Chloe. A real diamond

July 12, 2025
Unprompted review
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Reply from Hays Travel - March

Aww thank you for such a lovely review, Kind regards, Chloe

Rated 5 out of 5 stars

Great Service

Great Service - Sophie Hipperson
I knew roughly what I wanted - a couple of emails and a phone call later and it was looked at, queries sorted, and booked within a couple of hours

July 9, 2025
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review :) -Sophie

Rated 5 out of 5 stars

The manager Sophie did a fantastic job…

The manager Sophie did a fantastic job finding the exact holiday we wanted.Nothing was to much trouble, highly recommend this company

July 6, 2025
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Reply from Hays Travel - March

Thank you for your lovely review :) -Sophie

Rated 5 out of 5 stars

Excellent

Well, where shall I start. Right from the moment we walked into the March shop, we felt very welcomed. Sophie helped us with what we were looking for and we couldn't have asked for better service, she was brilliant.

June 24, 2025
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Reply from Hays Travel - March

Thank you for such a lovely review. :) - Sophie

Rated 5 out of 5 stars

Fantastic experience at Hays Travel March Cambridgeshire

We were greeted by Ellie and team at the March branch in Cambridgeshire. Ellie patiently went through various options that would suit our needs. Very helpful and pleasant experience for us who haven’t managed to have a break in years. Obviously we booked a break with Ellie at Hays Travel. Thank you to the team.

May 30, 2025
Hays Travel - March logo

Reply from Hays Travel - March

Thank you so much for your lovely review and I am so happy we found you the perfect holiday :)- Ellie

Rated 5 out of 5 stars

Birthday holiday found

My friend and I wanted to look for a holiday over our birthdays at the end of 2026. We spoke to a consultant who spent a lot of time trying to meet our needs, she found us a lot of holidays which met our needs but ended up being so much more expensive than we thought. We were in regular contact via email with many offers over the next couple of weeks. We ended up going back into the branch yesterday where the agent found the perfect holiday for us. I can't thank her enough. So looking forward to our birthday holiday next year and will definitely use hayes travel again. 😊

May 28, 2025
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Reply from Hays Travel - March

Hi Kim, thank you so much for such a kind review! I hope you ladies have the best birthday trip! Kind Regards, Dominika :)

Rated 5 out of 5 stars

Chloe was great

Chloe was great. We walked in with not a clue at what we wanted she sorted out a holiday that we think will be great for us. Couldn't be more helpful x

May 25, 2025
Hays Travel - March logo

Reply from Hays Travel - March

Thank you so much for such kind words! Kind Regards, Chloe :)

Rated 5 out of 5 stars

Excellent customer service

Chloe in the March branch was so helpful. We were looking for a 4 night stay in Lisbon, somewhere we hadnt visited before. Chloe went out of her way to find a hotel and flights that met our requirements. When there was a problem with a website, she suggested we went home and within a couple of hours phoned us when she had sorted it all out. She was polite and really helpful. We will continue to book our holidays with Hays.

May 17, 2025
Unprompted review
Hays Travel - March logo

Reply from Hays Travel - March

Thank you so much for your lovely review, kind regards, Chloe :)

Rated 5 out of 5 stars

Dom was so very helpful

Dom was so very helpful. She answered all questions my daughter had to put her mind at rest and is going to get the hotel to do something special for my daughter who will be 18 when we are away. Nothing was too much trouble. Will definately use hays and dom again and recommend to others.

May 7, 2025
Hays Travel - March logo

Reply from Hays Travel - March

Thank you so much for such a kind review, Kind Regards, Dom

Rated 5 out of 5 stars

Helpful

Helpful, polite and caring interested attitude

May 2, 2025
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your review, we are happy you loved our service. Kind Regards, Sophie

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