Hays Travel - March Reviews 

279
TrustScore 5 out of 5

4.9

1A High Street, PE15 9JA March, Peterborough, GB


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Rated 5 out of 5 stars

Ellie was absolutely fantastic! She was very helpful and made the whole booking process really easy and straightforward. Really appreciate her help and would definitely recommend! As a coeliac I strug... See more

Company replied

Rated 5 out of 5 stars

My husband and I dealt with the manager at hays in March. Every time we have been to check holidays or what’s available snd to book; the manager snd staff have always treated us well with patience and... See more

Company replied

Rated 5 out of 5 stars

We dealt with Kelly who was amazing from the very first phone call to booking with her the following day. She went above and beyond what we expected to help book our memorable holiday after our origin... See more

Company replied

Rated 5 out of 5 stars

Cassie,made it so easy and gave us all the information we needed and more.There was no rush to book until we were absolutely sure we had everything we needed as individuals .A very pleasurable experie... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 1A High Street, PE15 9JA, March, Peterborough, United Kingdom

  • 01354652014

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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4.9

All reviews

(279)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Ellie was absolutely fantastic

Ellie was absolutely fantastic! She was very helpful and made the whole booking process really easy and straightforward. Really appreciate her help and would definitely recommend! As a coeliac I struggle to find places to go and feel safe but Ellie did her research on hotels to make this easier for me!

July 8, 2026
Unprompted review
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review Sophie! It was a pleasure :) -many thanks, Ellie

Rated 5 out of 5 stars

Turkey…

My husband and I dealt with the manager at hays in March. Every time we have been to check holidays or what’s available snd to book; the manager snd staff have always treated us well with patience and helpfulness and their knowledge of different places. We couldn’t ask any more of any staff member there. The manager was exceptional with looking holidays up etc without even having to ask. I would always recommend hays to everyone and my eldest daughter said she always books through hays. Definitely 5 stars

August 16, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review! It was a pleasure booking your holiday, kind regards, Kelly

Rated 5 out of 5 stars

We dealt with Kelly who was amazing…

We dealt with Kelly who was amazing from the very first phone call to booking with her the following day. She went above and beyond what we expected to help book our memorable holiday after our original holiday to Sicily got cancelled from Jet2 . She helped with making all the changes taking all the stress out of a stressful situation. 10/10 Service Thank you Kelly!

August 16, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for such a lovely review, it was lovely to meet you both and help book your holiday after your holiday to Sicily was cancelled. Kind regards, Kelly

Rated 5 out of 5 stars

Great Experience!

Cassie,made it so easy and gave us all the information we needed and more.There was no rush to book until we were absolutely sure we had everything we needed as individuals .A very pleasurable experience.

August 15, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review - I will be sure to pass this onto Cassie! Kind regards, Kelly

Rated 5 out of 5 stars

Friendly

Friendly, helpful and knowledgeable.
The travel consultant, Cassie, was all the above. I am sure all Hays consultants at your March branch are the same. As you walk into the shop all the consultants greet you with a smile and a hello (if they are not with a customer). I shall certainly be booking there again. Thank you Cassie for all your help.

August 11, 2026
Hays Travel - March logo

Reply from Hays Travel - March

What a lovely review! Thank you for your kind words, I will pass this onto Cassie. Kind regards, Kelly

Rated 5 out of 5 stars

Just made me feel welcome and…

Just made me feel welcome and relaxed.at my age 77,sometimes it is a worry.

August 11, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review! I will be sure to pass this onto Cassie, Kind regards, Kelly

Rated 5 out of 5 stars

Excellent service

Excellent service. Would recommend to anyone.

August 6, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review, I will pass this onto Jess, Kind regards, Kelly

Rated 5 out of 5 stars

Cassie was extremely helpful and…

Cassie was extremely helpful and knowledgeable about what I wanted and what would be best, 5* strongly recommend

August 5, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review! I will pass this onto Cassie. Kind regards, Kelly

Rated 5 out of 5 stars

Very professional staff

Very professional staff, knowledgeable and personable. We have never booked a two city break before and they made the experience very easy to understand.

August 1, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review, I know Jess enjoyed putting this together for you! I will pass on your review to her. Kind regards, Kelly

Rated 5 out of 5 stars

Excellent service from Kelly and…

Excellent service from Kelly and Sophie. We had a complicated booking with lots of changes. Very patient and very efficient. Wouldn't hesitate to recommend.

July 23, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review - it was a pleasure to help book your holiday. Kind regards, Kelly & Sophie

Rated 5 out of 5 stars

Ellie was so very helpful she took all…

Ellie was so very helpful she took all the stresses away from booking the holiday. There were telephone calls and emails. changes were made here and there to meet requirements very professional and friendly nothing was too much trouble, brilliant service

July 11, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review Lorraine, It was a pleasure :) Many thanks,
Ellie

Rated 5 out of 5 stars

Always use Hays Travel

Kelly and team are always so helpful and informative when helping us find the right holiday. Their prices are very competitive and they make the holiday booking process completely stress free. Highly recommended.

July 9, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review - I will pass this onto Kelly. Kind regards, Ellie

Rated 5 out of 5 stars

Third holiday booked through Hays…

Third holiday booked through Hays Travel and once again service was excellent. Gave Ellie outline of what we wanted and she took the time to find us some great choices. Holiday for 2027 now booked.

July 5, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review - I will pass this onto Ellie. Kind regards, Kelly

Rated 5 out of 5 stars

Great staff.

Very capable and made me feel it was no bother looking into what I needed. Friendly and efficient who could ask for more.

June 10, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review! Kind regards, Kelly

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