Third holiday booked through Hays Travel and once again service was excellent. Gave Ellie outline of what we wanted and she took the time to find us some great choices. Holiday for 2027 now booked.
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Third holiday booked through Hays Travel and once again service was excellent. Gave Ellie outline of what we wanted and she took the time to find us some great choices. Holiday for 2027 now booked.
Company replied
Kelly at Hays Travel was great. She booked our holiday, drinks package, insurance and parking with ease. She was polite and very informative. I highly recommend using Hays for all your holiday needs.... See more
Company replied
Cassie at the March branch was very helpful in sorting us out a cheeky 5 night getaway to Majorica. With little info from us on destination she was patient with us on deciding where would best fit... See more
Company replied
Booking holidays has always not been my strongest point hence why I use a travel agent. Today a lovely lady called Kelly who I believe is the branch Manager at March booked our perfect holiday. She... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1A High Street, PE15 9JA, March, Peterborough, United Kingdom
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Third holiday booked through Hays Travel and once again service was excellent. Gave Ellie outline of what we wanted and she took the time to find us some great choices. Holiday for 2027 now booked.

Reply from Hays Travel - March
Very capable and made me feel it was no bother looking into what I needed. Friendly and efficient who could ask for more.

Reply from Hays Travel - March

Reply from Hays Travel - March
Excellent service as usual, the ladies are always very helpful,

Reply from Hays Travel - March
We have now used you twice and have just returned from Italy and booked with you again. Cassie was great, listened to our needs and found an ideal hotel in our preferred location.

Reply from Hays Travel - March
Kelly was so helpful and knowledgeable. She found us the best hotel and flights to make the most of our trip. Nothing was too much trouble. Highly recommend

Reply from Hays Travel - March
Kelly at the March branch is great to deal with, she knows exactly what we want and always delivers with a great deal.

Reply from Hays Travel - March
Kelly was very informative and was able to answer all my questions ad well as give me advice.

Reply from Hays Travel - March

Reply from Hays Travel - March
Kelly dealt with us at March branch
I’m so picky and had a large party going 9 adults and 7 children
Kelly was so helpful and searched for days and we have finally booked could not have done it with out her patients and professional support

Reply from Hays Travel - March
Kelly at Hays Travel was great. She booked our holiday, drinks package, insurance and parking with ease. She was polite and very informative. I highly recommend using Hays for all your holiday needs.

Reply from Hays Travel - March
Excellent service. Very helpful and informative. We wanted a specific package and got what we asked for. Very happy and will definitely use Hays travel for our next adventure x

Reply from Hays Travel - March
Excellent customer service
Always happy to help
Cassie at our local March branch always goes that extra mile for us
We like to support local

Reply from Hays Travel - March

Reply from Hays Travel - March
Everything we asked was explained & explained well
The process of what we needed was sorted & as we have just booked our 1st cruise with Hays , for my mum & myself

Reply from Hays Travel - March
Kelly was extremely helpful and the booking process was very simple.
We gave Kelly an idea of what we wanted from our holiday and our budget and we were given many options to choose from! Thank you so much!

Reply from Hays Travel - March

Reply from Hays Travel - March
They couldn’t do any more for us. They have been so accommodating and helping us with our questions.
We had a large party with some needing different things and they got it done for us.
We are looking forward to our holidays( we booked 2 with them) and I couldn’t recommend March hays travel any more. Would definitely get future holidays booked with them.

Reply from Hays Travel - March
Kelly Hubbard handled my booking in the friendliest yet most professional way. She answered all my questions without hesitation and provided more information than asked for, by way of researching and putting forward options. I won’t be using anyone but Hays in future, especially if the staff are all as customer-oriented as Kelly is

Reply from Hays Travel - March
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