Hays Travel - March Reviews 

262
TrustScore 5 out of 5

4.9

1A High Street, PE15 9JA March, Peterborough, GB


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Rated 5 out of 5 stars

Third holiday booked through Hays Travel and once again service was excellent. Gave Ellie outline of what we wanted and she took the time to find us some great choices. Holiday for 2027 now booked.

Company replied

Rated 5 out of 5 stars

Kelly at Hays Travel was great. She booked our holiday, drinks package, insurance and parking with ease. She was polite and very informative. I highly recommend using Hays for all your holiday needs.... See more

Company replied

Rated 5 out of 5 stars

Cassie at the March branch was very helpful in sorting us out a cheeky 5 night getaway to Majorica. With little info from us on destination she was patient with us on deciding where would best fit... See more

Company replied

Rated 5 out of 5 stars

Booking holidays has always not been my strongest point hence why I use a travel agent. Today a lovely lady called Kelly who I believe is the branch Manager at March booked our perfect holiday. She... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 1A High Street, PE15 9JA, March, Peterborough, United Kingdom

  • 01354652014

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

118,912 reviews in the last 12 months

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Rated 5 out of 5 stars

Third holiday booked through Hays…

Third holiday booked through Hays Travel and once again service was excellent. Gave Ellie outline of what we wanted and she took the time to find us some great choices. Holiday for 2027 now booked.

July 5, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review - I will pass this onto Ellie. Kind regards, Kelly

Rated 5 out of 5 stars

Great staff.

Very capable and made me feel it was no bother looking into what I needed. Friendly and efficient who could ask for more.

June 10, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review! Kind regards, Kelly

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual, the ladies are always very helpful,

June 28, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review Mark :) Was lovely to meet you, Kind regards, Ellie

Rated 5 out of 5 stars

Second booking for Puglia, Italy!

We have now used you twice and have just returned from Italy and booked with you again. Cassie was great, listened to our needs and found an ideal hotel in our preferred location.

June 27, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review - I will be sure to pass this onto Cassie. Kind regards, Kelly

Rated 5 out of 5 stars

Kelly was so helpful and knowledgeable

Kelly was so helpful and knowledgeable. She found us the best hotel and flights to make the most of our trip. Nothing was too much trouble. Highly recommend

June 25, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review - was my pleasure helping to book your holiday! Kind regards, Kelly

Rated 5 out of 5 stars

Hays is the ways.

Kelly at the March branch is great to deal with, she knows exactly what we want and always delivers with a great deal.

June 20, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for another great review! Its our pleasure helping you book your holidays! Kind regards, Kelly

Rated 4 out of 5 stars

Pleasant

Pleasant, ladies who looked after me whilst booking.

June 13, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review. Kind regards Kelly

Rated 5 out of 5 stars

Kelly dealt with us at March branch

Kelly dealt with us at March branch
I’m so picky and had a large party going 9 adults and 7 children
Kelly was so helpful and searched for days and we have finally booked could not have done it with out her patients and professional support

June 14, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review. It was a pleasure to help book your big family holiday! Kind regards, Kelly

Rated 5 out of 5 stars

Booking with Hays Travel

Kelly at Hays Travel was great. She booked our holiday, drinks package, insurance and parking with ease. She was polite and very informative. I highly recommend using Hays for all your holiday needs.

June 5, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review Jackie, was lovely to see you again and book your next holiday! Kind regards, Kelly

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful and informative. We wanted a specific package and got what we asked for. Very happy and will definitely use Hays travel for our next adventure x

June 11, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review, I will be sure to pass this onto Ellie. Kind regards, Kelly

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Always happy to help
Cassie at our local March branch always goes that extra mile for us
We like to support local

June 7, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review! I will pass this onto Cassie. Kind regards, Kelly

Rated 5 out of 5 stars

Great service

No pressure. Enough information but not too much. Staff 🤩

May 28, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your review Delyse! It was a pleasure booking your next holiday. Kind regards, Kelly

Rated 5 out of 5 stars

Booking process

Everything we asked was explained & explained well
The process of what we needed was sorted & as we have just booked our 1st cruise with Hays , for my mum & myself

May 27, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review - I really enjoyed helping you book your first cruise and I'm sure you will both love it! Kind regards, Kelly

Rated 5 out of 5 stars

Kelly was extremely helpful!

Kelly was extremely helpful and the booking process was very simple.
We gave Kelly an idea of what we wanted from our holiday and our budget and we were given many options to choose from! Thank you so much!

May 28, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review, it was a pleasure helping you book your holiday! Kind regards, Kelly

Rated 5 out of 5 stars

Would recommend

They couldn’t do any more for us. They have been so accommodating and helping us with our questions.
We had a large party with some needing different things and they got it done for us.
We are looking forward to our holidays( we booked 2 with them) and I couldn’t recommend March hays travel any more. Would definitely get future holidays booked with them.

May 14, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your great review - it was a pleasure booking your holidays for you! Kind regards, Kelly

Rated 5 out of 5 stars

First time with Hays and wonderful Kelly

Kelly Hubbard handled my booking in the friendliest yet most professional way. She answered all my questions without hesitation and provided more information than asked for, by way of researching and putting forward options. I won’t be using anyone but Hays in future, especially if the staff are all as customer-oriented as Kelly is

May 21, 2026
Hays Travel - March logo

Reply from Hays Travel - March

What a lovely review! Firstly welcome to Hays, and lets hope it's the first of many lovely holidays with us. It was my pleasure booking this one, Kind regards, Kelly

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