Ellie was absolutely fantastic! She was very helpful and made the whole booking process really easy and straightforward. Really appreciate her help and would definitely recommend! As a coeliac I strug... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My husband and I dealt with the manager at hays in March. Every time we have been to check holidays or what’s available snd to book; the manager snd staff have always treated us well with patience and... See more
Company replied
We dealt with Kelly who was amazing from the very first phone call to booking with her the following day. She went above and beyond what we expected to help book our memorable holiday after our origin... See more
Company replied
Cassie,made it so easy and gave us all the information we needed and more.There was no rush to book until we were absolutely sure we had everything we needed as individuals .A very pleasurable experie... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1A High Street, PE15 9JA, March, Peterborough, United Kingdom
- 01354652014
4.9
Excellent
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our next adventure with Hayes
The staff at March make booking your holiday a most pleasurable experience, your holiday actually starts right there and then. Their knowledge of the holiday venues and the willingness to spend time explaining the little details that ultimately make for a great holiday are so much appreciated. We visited to book a weeks holiday in Madeira and left having booked four days in lceland, far more exciting, we can’t wait to get going!
December 7, 2025
Reply from Hays Travel - March
Thank you for your lovely review Andrew! Always a pleasure to get the perfect holiday booked for you :) Many thanks, Ellie
Perfect Service
Came in with a request and was given fabulous
service. Got the dates and flights and hotels all sorted with a great price. Totally satisfied.
December 7, 2025
Reply from Hays Travel - March
Thank you for your kind review. Kind Regards, Sophie
The staff were very helpful
The staff were very helpful. Making the process of booking a holiday a pleasure.
November 30, 2025
Reply from Hays Travel - March
Thank you for your review Graham, it was a pleasure to sort your holiday. Kind Regards Ellie
Great team at March!
The travel team are always happy to help, go the extra mile to win business, always friendly - great bunch!
November 28, 2025
Reply from Hays Travel - March
Thank you for your very kind review. Kind Regards, Ellie
Ellie was helping knowledgeable and…
Ellie was helping knowledgeable and price matched 👍
November 27, 2025
Reply from Hays Travel - March
Thank you for your kind review! Kind Regards, Ellie
Cassie was brilliant with us
Cassie was brilliant with us. We had a couple of queries and she soon sorted it out well done to her looking forward to our hols
November 25, 2025
Reply from Hays Travel - March
Thank you for your kind review! Kind Regards, Cassie
Reply from Hays Travel - March
Thank you for your kind review, a pleasure as always to book your holidays! Kind Regards, Sophie
Very helpful and friendly
Very helpful and friendly, answered all our questions and gave advice when needed.
November 14, 2025
Reply from Hays Travel - March
Thank you for your kind review, it was a pleasure to book your holiday. Kind Regards, Cassie
Good personal service
November 1, 2025
Reply from Hays Travel - March
Hi Andy, thank you for your kind review. Kind Regards Cassie
Excellent efficient and helpful care…
Excellent efficient and helpful care from Sophie while booking a worldwide cruise.
October 25, 2025
Reply from Hays Travel - March
Thank you for your very kind review, it is greatly appreciated. Kind Regards, Sophie
I had a fantastic appointment with…
I had a fantastic appointment with Chloe. That was easy going and easy to understand and Chloe took the time to make my family holiday booking perfect. She knew exactly what I was looking for and found the perfect family holiday which has made returning to hays travel and using their service again that much better and easier. Will be using again and again! Big 5 stars to Chloe and hays March.
October 31, 2025
Unprompted review
Reply from Hays Travel - March
Thank you for your kind review Alfie. Kind Regards, Chloe
Very competent company
Sophie at Hays Travel has been brilliant .
I was so confused as to what I wanted from our holiday and Sophie researched and quoted and re quoted until we got it right.
Will definitely use again.
October 18, 2025
Reply from Hays Travel - March
Thank you for your very kind review, so glad we managed to finalise THE most perfect itinerary! Kind Regards, Sophie
Good quality of service and knowledgeable staff. .Always willing to help no matter what the question is...
Good quality of service and knowledge
October 25, 2025
Reply from Hays Travel - March
Thank you for your kind review, so glad we were able to book you both the most amazing holiday. Kind Regards, Sophie
Made to feel very welcome by Sophie who…
Made to feel very welcome by Sophie who had a smile on her face and given time and space to make a decision
October 14, 2025
Reply from Hays Travel - March
Thank you for your lovely review. Kind Regards, Sophie
Brilliant customer service
Brilliant customer service, our booking was so quick and easy with everything explained to us
September 30, 2025
Reply from Hays Travel - March
Thank you for your lovely review, Kind regards - Chloe
Very helpful for a last minute deao
September 18, 2025
Reply from Hays Travel - March
Thank you for your lovely review, Kind regards - Cassie
Hays travel. Perfect for your holiday bookings
Very friendly and professional staff.
Guided us through the holiday booking. Gave varied options of destinations and resorts. Explained the small print and made sure we were happy with our choice and printed our holiday documents.
Second holiday we have booked in a number of weeks via Hays travel and would highly recommend.
September 15, 2025
Reply from Hays Travel - March
Thank you for your very kind review, look forward to booking your third! :) Kind Regards, Sophie :)
Reply from Hays Travel - March
Thank you for your review, Kind regards, Ellie
Last minute holiday booked.
Ellie was great, she kept searching until she found a last minute break i was happy with. Completed everything there and then.
August 25, 2025
Reply from Hays Travel - March
Thank you for your lovely review, Kind regards, Ellie
Honeymoon heaven
Really friendly service from Ellie in March branch. So patient with us as we decided what honeymoon to book and find exactly what we were looking for. We were so happy with what we booked.
August 27, 2025
Reply from Hays Travel - March
Thank you for your lovely review, Kind regards, Ellie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.