Hays Travel - March Reviews 

281
TrustScore 5 out of 5

4.9

1A High Street, PE15 9JA March, Peterborough, GB


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Rated 5 out of 5 stars

My husband and I dealt with the manager at hays in March. Every time we have been to check holidays or what’s available snd to book; the manager snd staff have always treated us well with patience and... See more

Company replied

Rated 5 out of 5 stars

Ellie was absolutely fantastic! She was very helpful and made the whole booking process really easy and straightforward. Really appreciate her help and would definitely recommend! As a coeliac I strug... See more

Company replied

Rated 5 out of 5 stars

We dealt with Kelly who was amazing from the very first phone call to booking with her the following day. She went above and beyond what we expected to help book our memorable holiday after our origin... See more

Company replied

Rated 5 out of 5 stars

Cassie,made it so easy and gave us all the information we needed and more.There was no rush to book until we were absolutely sure we had everything we needed as individuals .A very pleasurable experie... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 1A High Street, PE15 9JA, March, Peterborough, United Kingdom

  • 01354652014

4.9

Excellent

TrustScore 5 out of 5

281 reviews

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4.9

All reviews

(281)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and knowledgeable staff

The girl who spoke to us was extremely helpful and knowledgeable. We couldn't have asked for better. She is a great asset to your company

February 19, 2026
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Reply from Hays Travel - March

Thank you for your lovely review, it was a pleasure to book your holiday. Kind Regards, Cassie

Rated 5 out of 5 stars

The lady who dealt with booking our…

The lady who dealt with booking our holiday was great all sorted in a easy and quick time

February 14, 2026
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Reply from Hays Travel - March

Thank you for your lovely review! Kind Regards, Kelly

Rated 5 out of 5 stars

Cassie at the March branch was very…

Cassie at the March branch was very helpful in sorting us out a cheeky 5 night getaway to Majorica.
With little info from us on destination she was patient with us on deciding where would best fit our requirements.
After various emails back & forth then going into branch the next day the experience was a pleasant one, thank you again Cassie for being patient with us a getting the deal we wanted 😀
Good service as we have become to expect from all staff at Hays Travel, March. Well done 👏

February 17, 2026
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Reply from Hays Travel - March

Thank you for your lovely review, I will be sure to pass this onto Cassie. Kind regards, Kelly

Rated 5 out of 5 stars

Booking my honeymoon they made us feel…

Booking my honeymoon they made us feel special and shared in the excitement
Listened to what we needed and found our dream holiday.
Thank you

February 15, 2026
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Reply from Hays Travel - March

Thank you for your lovely review, it was a pleasure to book your Honeymoon! Kind Regards, Kelly

Rated 5 out of 5 stars

9 night in Malta

Very Easy to Talk to and book Holiday

Sophie Hipperson Brilliant lady to work with very proactive

February 6, 2026
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Reply from Hays Travel - March

Thank you ever so much for your lovely review, it is always a pleasure to book your holidays. Kind Regards, Sophie

Rated 5 out of 5 stars

Kelly was first class in booking a trip…

Kelly was first class in booking a trip for us to Iceland. Very helpful and knowledgable too. Ten out of ten

February 13, 2026
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Reply from Hays Travel - March

Thank you for your lovely review, I will be sure to pass this onto Kelly! Kind Regards, Sophie

Rated 5 out of 5 stars

Total package..

I always book my holidays through Hays Travel March as the Staff are so friendly and helpful.. I have booked both in store and over the phone and I have always felt listened too and never felt rushed.. nothing is too much trouble and even after booking they are happy for me to pop in and ask any questions I have or help with any concerns I have..

February 10, 2026
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Reply from Hays Travel - March

Thank you for your lovely review Sarah, It was a pleasure as always to find you the perfect holiday :) Many thanks, Ellie

Rated 5 out of 5 stars

Nice experience.

Very friendly and informative staff.
We booked a cruise, so they obviously are doing their jobs properly.

February 5, 2026
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Reply from Hays Travel - March

Thank you very much for your 5* review, great to hear we were able to assist with your booking! Kind regards, Kelly

Rated 5 out of 5 stars

Highly efficient and communicative resulting in a booking

We had struggled with other agents but the experience with Hays Travel, especially Cassie, was a pleasure. They have managed to ease our anxiety about not being able to book our Lapland trip. Everything completed within a few hours Thank you.

January 30, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you so much for your lovely 5* review, I'll be sure to pass this onto Cassie! Kind regards, Kelly

Rated 5 out of 5 stars

Ellie was great

Ellie was great, gave me a fantastic choice of flights to choose from, a hassel free booking, highly recommended 😁👍

January 30, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review Simon- Ellie :)

Rated 5 out of 5 stars

Really positive experience - cruise booked

I went into the March Branch looking to book a holiday that I was unsure about. From speaking to Kelly there she persuaded me to consider options for my daughter and myself that I had not previous considered, given that I thought that they were out of budget. As a result we’ve booked a cruise and a stay over and we are really excited about our our summer adventure. The after sale communication has been good also. Thank you for taking the time to help us. 😊

January 19, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you so much for your kind review - it was a pleasure booking your cruise! Kind regards, Kelly

Rated 5 out of 5 stars

Kelly found us an amazing replacement holiday when ours got cancelled.

Our holiday was cancelled due to bad weather the day before departure.
Kelly found us a replacement in a completely different country and put everything in place.
She absolutely smashed it.

January 25, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your lovely review! I was so pleased to be able to help in your hour of need! Looking forward to booking your next one. Kind regards, Kelly

Rated 5 out of 5 stars

Amazing service!

Our consultant Ellie in our Hays branch in March high st was extremely helpful and knowledgeable.
She spent weeks giving us different ideas and options for my 60th birthday holiday.
Nothing was too much trouble.
When we went into store yesterday to actually book our holiday, all the staff were friendly and welcoming .
We spent over 2 hours putting together our holiday package and confirming all the details to get the perfect holiday.
It was a lovely experience and we will definitely use Hays again 😊

January 27, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review, It was my pleasure to put together your dream holiday :) -Ellie

Rated 5 out of 5 stars

The assistant (Cassie) was incredibly…

The assistant (Cassie) was incredibly helpful and was very professional in her manner. Will definitely use Hays again

January 24, 2026
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Reply from Hays Travel - March

Thank you for your very kind review, I will be sure to pass this onto Cassie. We look forward to welcoming you back. Kind Regards, Sophie

Rated 5 out of 5 stars

Nothing was too.much trouble could not…

Nothing was too.much trouble could not have been more helpful. Would use the Match brach again.Sophie went the extra mile with a huge smile .thank you.

January 22, 2026
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Reply from Hays Travel - March

Thank you Rex for your kind review, it was a pleasure to get you sorted for your holiday. Kind Regards, Sophie

Rated 5 out of 5 stars

Everything was easy from start to…

Everything was easy from start to finish bySophie as before when we have booked other holidays.

January 10, 2026
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Reply from Hays Travel - March

Thank you for your kind review. Great to find you another holiday, I look forward to finding you, your next one! Kind Regards, Sophie

Rated 5 out of 5 stars

Coeliac disease - hotel can they accommodate

I contacted the office as i have coeliac disease and wanted to know if the hotel could accommodate me. Kelly emailed the hotel but also personally phoned me back to say she had read reviews and people commented about gluten free - excellent customer service.
Because of this i went in next day and booked my holiday

January 10, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your review! I will be sure to pass your comments onto Kelly. Kind Regards, Sophie

Rated 5 out of 5 stars

Impressive!

Gave us what we wanted at a good price.Friendly, and knowledgeable staff. The shop was very busy, it being a cold Saturday, every one wanted to escape to some where hot and yet staff still had time to talk and understand what was required, to all customers, in a cool calm, friendly professional manner.

January 11, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review. Kind Regards, Cassie

Rated 5 out of 5 stars

Excellent service

Lovely knowledgeable and welcoming staff.

January 11, 2026
Hays Travel - March logo

Reply from Hays Travel - March

Thank you for your kind review. Kind Regards Cassie

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