Ellie was absolutely fantastic! She was very helpful and made the whole booking process really easy and straightforward. Really appreciate her help and would definitely recommend! As a coeliac I strug... See more
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My husband and I dealt with the manager at hays in March. Every time we have been to check holidays or what’s available snd to book; the manager snd staff have always treated us well with patience and... See more
Company replied
We dealt with Kelly who was amazing from the very first phone call to booking with her the following day. She went above and beyond what we expected to help book our memorable holiday after our origin... See more
Company replied
Cassie,made it so easy and gave us all the information we needed and more.There was no rush to book until we were absolutely sure we had everything we needed as individuals .A very pleasurable experie... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1A High Street, PE15 9JA, March, Peterborough, United Kingdom
- 01354652014
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Excellent service as usual
Excellent service as usual, the ladies are always very helpful,

Reply from Hays Travel - March
Second booking for Puglia, Italy!
We have now used you twice and have just returned from Italy and booked with you again. Cassie was great, listened to our needs and found an ideal hotel in our preferred location.

Reply from Hays Travel - March
Kelly was so helpful and knowledgeable
Kelly was so helpful and knowledgeable. She found us the best hotel and flights to make the most of our trip. Nothing was too much trouble. Highly recommend

Reply from Hays Travel - March
Hays is the ways.
Kelly at the March branch is great to deal with, she knows exactly what we want and always delivers with a great deal.

Reply from Hays Travel - March
Kelly was very informative and was able…
Kelly was very informative and was able to answer all my questions ad well as give me advice.

Reply from Hays Travel - March

Reply from Hays Travel - March
Kelly dealt with us at March branch
Kelly dealt with us at March branch
I’m so picky and had a large party going 9 adults and 7 children
Kelly was so helpful and searched for days and we have finally booked could not have done it with out her patients and professional support

Reply from Hays Travel - March
Booking with Hays Travel
Kelly at Hays Travel was great. She booked our holiday, drinks package, insurance and parking with ease. She was polite and very informative. I highly recommend using Hays for all your holiday needs.

Reply from Hays Travel - March
Excellent service
Excellent service. Very helpful and informative. We wanted a specific package and got what we asked for. Very happy and will definitely use Hays travel for our next adventure x

Reply from Hays Travel - March
Excellent customer service
Excellent customer service
Always happy to help
Cassie at our local March branch always goes that extra mile for us
We like to support local

Reply from Hays Travel - March
Booking process
Everything we asked was explained & explained well
The process of what we needed was sorted & as we have just booked our 1st cruise with Hays , for my mum & myself

Reply from Hays Travel - March
Kelly was extremely helpful!
Kelly was extremely helpful and the booking process was very simple.
We gave Kelly an idea of what we wanted from our holiday and our budget and we were given many options to choose from! Thank you so much!

Reply from Hays Travel - March

Reply from Hays Travel - March
Would recommend
They couldn’t do any more for us. They have been so accommodating and helping us with our questions.
We had a large party with some needing different things and they got it done for us.
We are looking forward to our holidays( we booked 2 with them) and I couldn’t recommend March hays travel any more. Would definitely get future holidays booked with them.

Reply from Hays Travel - March
First time with Hays and wonderful Kelly
Kelly Hubbard handled my booking in the friendliest yet most professional way. She answered all my questions without hesitation and provided more information than asked for, by way of researching and putting forward options. I won’t be using anyone but Hays in future, especially if the staff are all as customer-oriented as Kelly is

Reply from Hays Travel - March
Helpful & Knowledgable
I found the girls both helpful and knowledgable. They were patient in sorting out my needs and were quich to respond to any queries.

Reply from Hays Travel - March

Reply from Hays Travel - March
Extremely helpful in every way
Extremely helpful in every way, really can not fault in any way, excellent customer service

Reply from Hays Travel - March
Cassie was very helpful
Cassie was very helpful, found us a very good deal and completed our booking for us. Entering our passport details and printing off our boarding passes saved us a lot of bother.

Reply from Hays Travel - March
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