Hays Travel - Maria Phillimore Reviews 

134
TrustScore 5 out of 5

4.9

Personal Travel Consultant Maria Phillimore, SO16 Southampton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Maria is such a helpful agent She always goes the extra mile to make sure we always achieve the perfect cruise for our requirements .Nothing is to much trouble for her. ( I can sometimes be a pain).... See more

Rated 5 out of 5 stars

Maria is wonderful. She provided helpful advice as well as finding a break that seems to be exactly what we were looking for.

Rated 5 out of 5 stars

Having previously been on our first cruise we decided we would like to go on another one. This was a last minute decision. We would have liked to have gone on a cruise to Norway, but as this is for... See more

Rated 5 out of 5 stars

Maria is an absolute star. I often contact her with no idea where I want to go but usually a remit of a sandy beach or something just as vague. 😂. Everytime she comes up with amazing options that sui... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Maria Phillimore, SO16, Southampton, United Kingdom

  • 2380982793

4.9

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(134)

116,812 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!

The whole experience from the quote to booking the holiday was absolutely seamless! Maria is super friendly and get the job done quickly! Couldn’t recommend her enough!

November 8, 2024
Rated 5 out of 5 stars

Maria was incredibly helpful

Maria was incredibly helpful from our first communication. She suggested places I hadn’t thought about and helped us make a decision. I would definitely recommend Maria at Hays Travel to help you with all your travel queries. The booking process was so quick and easy.

September 10, 2024
Rated 5 out of 5 stars

Wonderful Service

Wonderful, Maria was so helpful and made the booking stress free and easy - explaining the various options for us so we could make an informed decision. Thanks Maria :)

April 18, 2024
Rated 5 out of 5 stars

Last minute holiday…..

I decided I wanted a last minute getaway with my children & was struggling to search myself. So I asked Maria to search for me, she came back with 4 clear options & had everything available to me to make my decision. No questions were to big or to small. Booking a holiday is always a big choice because you are parting with a lot of money.
Maria gave me links to the hotels/apartments as well as links to reviews. She also answered additional things to this & gave me her trusted opinions.

I have a child who needs medical attention. Maria ensured that we had our medical bag approved for flying, that the accomodation we were going to had a fridge to store her medical supplies. That we had assistance at the airport.

Maria also ensured that any day activities we wanted were offered to us.

She even managed to get the booking slightly cheaper than quoted.

This experience was completely stress free & taken out of my hands, 100% worth using & we will continue to use Maria for all holidays.

Excellent customer service :-) she 100% knows her stuff.

April 4, 2024
Rated 5 out of 5 stars

Maria does it again!!

Maria is always helpful and lovely, we trust her implicitly. Every holiday she recommends is always top notch and value for money. It's our 25th wedding anniversary next year and she put together the most amazing cruise in our dream location.

February 25, 2024
Rated 5 out of 5 stars

Maria listened to our needs

Maria listened to our needs . Took the pressure of us looking for our ideal break away . Professional, friendly , easy to talk to . Looking forward to our holiday .

February 18, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look