We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more
Company replied
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We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more
Company replied
£500 cheaper than another company for a holiday with more benefits. Good customer service in store. Booked several times now with Hays, will be our go to provider.
Company replied
As we arrived in the store, Adam the store manager asked if we wanted to see him, yes please, to be told he would be with us in minutes just concluding a holiday booking with a customer, we were asked... See more
Company replied
IT as very good explained what kind of holiday i wanted and they found it , as always staff was all very friendly and helpful , i would never book my holiday with anyone else keep up the good work
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom
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Sue Moxon the consultant was amazing she was so clued in with our wishes. It was so easy to book as she did everything for us. So good at her job. Thank you Sue

Reply from Hays Travel - Meadowhall
The girl that served us was very helpful saw to all our requests could not have asked for better service. 👏👏👏

Reply from Hays Travel - Meadowhall
Went in to the Meadowhall store. No other customers in there at all and 3 members of staff. I was asked to take a seat while ‘someone was free’ and just left waiting & waiting. Walked out in the end as everyone was obviously too busy to attend to the only customer in the room!

Reply from Hays Travel - Meadowhall
£500 cheaper than another company for a holiday with more benefits. Good customer service in store. Booked several times now with Hays, will be our go to provider.

Reply from Hays Travel - Meadowhall

Reply from Hays Travel - Meadowhall
We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do.
Have recommended to all our friends.

Reply from Hays Travel - Meadowhall
IT as very good explained what kind of holiday i wanted and they found it , as always staff was all very friendly and helpful , i would never book my holiday with anyone else
keep up the good work

Reply from Hays Travel - Meadowhall
Very helpful and pleasant staff. Made the booking procedure quick and easy. Matched the online price we had do very pleased indeed.

Reply from Hays Travel - Meadowhall

Reply from Hays Travel - Meadowhall
Very friendly and efficient advisor Ocean. As usual great service. Our request was dealt with seamlessly and holiday booked.

Reply from Hays Travel - Meadowhall
As we arrived in the store, Adam the store manager asked if we wanted to see him, yes please, to be told he would be with us in minutes just concluding a holiday booking with a customer, we were asked if we wanted a drink we thanked Adam saying we were OK. Adam sorted out the holiday we required including Jetpark 3 @ Manchester Airport without and trauma.

Reply from Hays Travel - Meadowhall
We were served by Bethany she was professional informative nothing was too much trouble took her time with gave good advice booked our holiday with her & she also helped us with questions answers & documents for our upcoming cruise thankyou bethney kinds regards Shirley & Ian

Reply from Hays Travel - Meadowhall
All the ladies we have seen and spoke to have been excellent and helpful we will be using your company again thank you for your service.

Reply from Hays Travel - Meadowhall
The friendly and professional staff are amazing I was seen in store by sue who did everything possible to find me the perfect holiday for me

Reply from Hays Travel - Meadowhall
It is always high level customer service. Kareen spend loads of time to find us best deal

Reply from Hays Travel - Meadowhall
I always try to book with Hays travel all the staff are fabulous and know just what we want/need

Reply from Hays Travel - Meadowhall
Always a wonderful experience in store .Special thanks to Ruth who was most helpful. Thank you for the great service always.

Reply from Hays Travel - Meadowhall

Reply from Hays Travel - Meadowhall
Was a really nice girl so pleasant and friendly could not do enough for us .

Reply from Hays Travel - Meadowhall
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