We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more
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£500 cheaper than another company for a holiday with more benefits. Good customer service in store. Booked several times now with Hays, will be our go to provider.
Company replied
As we arrived in the store, Adam the store manager asked if we wanted to see him, yes please, to be told he would be with us in minutes just concluding a holiday booking with a customer, we were asked... See more
IT as very good explained what kind of holiday i wanted and they found it , as always staff was all very friendly and helpful , i would never book my holiday with anyone else keep up the good work
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom
- 01144075197
4.9
Excellent
2K reviews
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Catlin was very helpful and new what we…
Catlin was very helpful and new what we wanted
June 24, 2026
Reply from Hays Travel - Meadowhall
Thank you! It was a pleasure helping you :) - Caitlin
The member of staff we saw was helpful…
The member of staff we saw was helpful and polite and listened to what we wanted and advised us of what was included in our booking
June 30, 2026
Reply from Hays Travel - Meadowhall
Thank you for your kind words! I'll pass your comments onto Bethany :)
Staff are always helpful and friendly
Staff are always helpful and friendly. This year is the first time we have used Hays but we will continue to do so everything done for you all paperwork sent electronically and printed, peace of mind we are going to enjoy our holiday.
June 29, 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely words, it was a pleasure to get you booked. If you need anything else then please let us know- Sue :)
The Gentalmanh we saw was very helpful…
The Gentalman we saw was very helpful and gave us exactly what we wanted very very helpful.
July 6, 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review, if you need anything else then please let us know- Carl :)
Great Deal & Staff
Adam was great, very helpful and got us a great deal to NYC after comparing different websites, very happy with the holiday we ended up booking. We have never booked through Hays Travel before but will defo use again for any future bookings.
July 5, 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review, it was a pleasure to meet you and get your holiday to New York booked and confirmed. If you need anything else please do let me know- Adam :)
Nice warm welcome and excellent service
Nice warm welcome .
Girl listened to exactly what we wanted
Even got us a few extras add on off sandals for our 50th anniversary .
Thank you Beth xxx
Meadowhall Hays Travel
July 4, 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review, it was lovely to get your amazing holiday booked. If you need anything else then please let me know- Bethany
the agent took time to listen and adapt…
the agent took time to listen and adapt to what we were looking for.
July 3, 2026
Reply from Hays Travel - Meadowhall
Thank you for your review. It was a pleasure booking your holiday :) - Carl
Excellent advice from staff at…
Excellent advice from staff at Meadowhall branch, super helpful. Ebony and Ruth persevered to get the right holiday for us, and provided detailed costings for a trip to Canada /Alaska to allow us to make a decision. Great job👍
June 24, 2026
Reply from Hays Travel - Meadowhall
Thankyou for you kind comments, was a pleasure to help. Ebony & Ruth :)
As before professional and helpful
July 1, 2026
Reply from Hays Travel - Meadowhall
Thank you for your review, it was a pleasure serving you! - Michelle
Great service has always
Great service has always, Adam and Ebony sorted out our next holiday, good staff always anexceptional service Hays should be proud of all the staff who provided a number one service,
Thank you
July 1, 2026
Reply from Hays Travel - Meadowhall
Thank you for your review! It was a pleasure to help book your holiday :) -Ebony
Booking Thailand
We came in for a quote to Thailand, Jessie was lovely and got us a really good deal for our holiday, so we booked, she answered all our questions and showed us stuff to do on the island, we have booked a few holidays with hays now and will be booking coming back to book again.
June 30, 2026
Reply from Hays Travel - Meadowhall
Thank you for your review! I'll pass your comments onto Jessie!
Sean (Meadowhall branch) was great and…
Sean (Meadowhall branch) was great and knowledgeable. Together we were able to plan our bucket list cruise with confidence. Cruise booked with ease.
I would have given 5 stars however dropped 1 star due to the confusion who arrived first and people jumping the queue to enquire about holidays. No process in place which I would suggest would have helped to be seen in turn at busy times and not left public dissatisfied with their experience
June 30, 2026
Reply from Hays Travel - Meadowhall
Thank you for your review, I'll pass your comments onto Sean :)
Great service
Jessie was amazing very efficient.
Explained everything thoroughly was very happy with the service I received. 🙂
June 30, 2026
Reply from Hays Travel - Meadowhall
Thank you for your review, I'll pass your comments onto Jessie :)
Adam was brilliant...I went to enquire…
Adam was brilliant...I went to enquire about dates for the Fjord cruises he was so helpful found one that was cheaper for a double cabin than a single so I booked it.
This was my first experience booking through a travel agents no jargon didn't make me feel stupid and gave me the confidence to go on my first solo cruise.
Gave me lots of information about "the things I didn't know to ask about "
Highly recommend Adam thanks for an excellent afternoon such a pleasure booking with you.
June 22, 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review and it was a pleasure to assist getting your cruise holiday sorted. If you need anything else please do let me know- Adam
Excellent Booking Service With Hays.
Booking our holiday with Hays Travel at Meadow Hall. Was brilliant, Really friendly & helpful. We always use this travel agent, they are so experienced. Highly Recommend.
June 17, 2026
Reply from Hays Travel - Meadowhall
Thank you for your review! I'll pass your comments onto Ruth :)
Reply from Hays Travel - Meadowhall
Thankyou for your kind comments, was a pleasure to help. Ebony:)
Dealt with Carl and he went above and…
Dealt with Carl and he went above and beyond, helped us as we needed to cancel our trip and rebook for another month.
All this was done without a problem and we had a laugh and a bloody good time sorting it out. So much in fact we booked two holidays instead of one.
Carl maintained the professionalism over the 3-4 hours we spent with him and insured everything was to our satisfaction. Hays you have a cracker there with Carl. Many thanks for your help
June 26, 2026
Reply from Hays Travel - Meadowhall
Thank you for your lovely review and it was a pleasure to assist getting your cruise holiday sorted. If you need anything else please do let me know- Carl
We booked another cruise
We went in for a general enquiry, the young man was very helpful and pleasant, and helped us with our booking and explained each step to us, we left very happy
June 27, 2026
Reply from Hays Travel - Meadowhall
Thank you for your review! I'll pass your comments onto Sean :)
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