We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more
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£500 cheaper than another company for a holiday with more benefits. Good customer service in store. Booked several times now with Hays, will be our go to provider.
Company replied
As we arrived in the store, Adam the store manager asked if we wanted to see him, yes please, to be told he would be with us in minutes just concluding a holiday booking with a customer, we were asked... See more
IT as very good explained what kind of holiday i wanted and they found it , as always staff was all very friendly and helpful , i would never book my holiday with anyone else keep up the good work
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom
- 01144075197
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An excellent booking experience
My experience was, how simple and stress‑free the whole booking process felt. I had to cancel my original destination because of the price change. But in choosing another I felt supported at every step, and any questions I had were answered quickly. It made the whole process feel smooth and personal, which really set the tone for the holiday itself. Michelle, the agent, was friendly, knowledgeable, and genuinely interested in helping me find the best option for my needs, the best suitable resort and hotel itself to getting me travel assistance throughout. It made me feel valued and reassured that I was making the right choice at the best price. Highly recommend.

Reply from Hays Travel - Meadowhall
Great People
The Travel consultant "Ebony" was excellent. KInd, understanding and patient. We were arranging a "special event" trip and she really got to grips and saw things from our perspective . She took the time nevr rushed us or pushed us. We felt happy when we left and confident in arrangements made.
Ebony was a credit to uor company.
Afew weeks earlier we had been in store and saw Beth, who was also extremely helpful and we did not pursue matters but that does not reflect on Beth
2 exceptional people and worthy of the highest praise. Thank You.

Reply from Hays Travel - Meadowhall
Ruth was excellent
Ruth was excellent. Nothing was too much trouble to make sure our booking was what we wanted. Really appreciate Ruth’s time and patience.

Reply from Hays Travel - Meadowhall
I’ll only book my holiday in Hays with…
I’ll only book my holiday in Hays with Adam the manager. He’s really 5 star. No
Messing, listens to everything I say and I’m in and out of Meadowhall and in no time.

Reply from Hays Travel - Meadowhall
Bethany was brilliant and attentive…
Bethany was brilliant and attentive answering all our questions and we decided to book our cruise there & then. The booking process was nice and easy done and dusted 10 mins in & out

Reply from Hays Travel - Meadowhall

Reply from Hays Travel - Meadowhall
Great customer service even though the…
Great customer service got a good deal on the package

Reply from Hays Travel - Meadowhall
Sue Moxon at Meadowhall went above and…
Sue Moxon at Meadowhall went above and beyond to find the perfect cruise for me and went out of her to find the answers to all the queries I had. Outstanding service yet again Sue .....thank you as always.

Reply from Hays Travel - Meadowhall
Caitlin was freindly,polite and…
Caitlin was freindly,polite and efficiant explaining everything. The whole booking ran smoothly.

Reply from Hays Travel - Meadowhall
Helpful and friendly staff
Helpful and friendly staff, I spoke with Adam who had been on the same cruise ship and spoke about how good a trip it had been.

Reply from Hays Travel - Meadowhall
The lady who was helping us had a…
The lady who was helping us had a patient of a saint. She never rushed us with our ideas when we kept changing holiday places. In the end we left with a good holiday package, we were happy

Reply from Hays Travel - Meadowhall
Bethany and Caitlin were amazing in…
Bethany and Caitlin were amazing in helping me find the holiday I wanted within my budget.

Reply from Hays Travel - Meadowhall
As usual we received a 5 star service…
As usual we received a 5 star service from Sue Moxon. We had called in to book a cruise for 2028. Sue made sure we chose a cabin suitable for our needs and went through several options with us. As it was just 3 weeks until our cruise to Iceland Sue very kindly printed out our boarding passes and luggage labels after filling in the check in form for us. It is always a pleasure to visit Hay’s at Meadowhall. The staff are always helpful and polite making whenever we visit a lovely experience.

Reply from Hays Travel - Meadowhall
Hays staff
Hays staff, listen to what you want, they advise and give alternatives where necessary, but only to provide the customer with the best option available to meet the needs

Reply from Hays Travel - Meadowhall
Ruth couldn't do enough for us
Ruth couldn't do enough for us, she was engaging and lovely. One stop shop even price matched on car parking, everything booked including special assistance, printed and ready to go. Completely hassle free.

Reply from Hays Travel - Meadowhall
Listening to want we want and helping…
Listening to want we want and helping find best price

Reply from Hays Travel - Meadowhall
Excellent experience
Sue! She makes a holiday an amazing experience from the very start. Wouldn't book a holiday with anyone else!!!

Reply from Hays Travel - Meadowhall
Fantastic Service again from Catlin
Fantastic Service again from Catlin. Booking holidays are made so much easier and the knowledge and experience they have are amazing.

Reply from Hays Travel - Meadowhall
This is our 5th cruise we have booked…
This is our 5th cruise we have booked with hays every time we go into the Meadowhall branch we recieve fantastic service ,every single member of staff there are helpful and always ready to help us find the best deal . It’s a lovely atmosphere at the Meadowhall branch and we thank Carl for all his help yesterday , now we have 2027 and 2028 cruises booked ! Thank you x

Reply from Hays Travel - Meadowhall
Sean was really helping sorting my trip…
Sean gave great customer service when I choose my holiday to Canada booked with Hays Meadow Hall

Reply from Hays Travel - Meadowhall
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