Hays Travel - Meadowhall Reviews 

2,385
TrustScore 5 out of 5

4.9

83 High Street Meadowhall Centre, S9 1EN Meadowhall, GB


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Rated 5 out of 5 stars

We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more

Company replied

Rated 5 out of 5 stars

£500 cheaper than another company for a holiday with more benefits. Good customer service in store. Booked several times now with Hays, will be our go to provider.

Company replied

Rated 5 out of 5 stars

As we arrived in the store, Adam the store manager asked if we wanted to see him, yes please, to be told he would be with us in minutes just concluding a holiday booking with a customer, we were asked... See more

Company replied

Rated 5 out of 5 stars

IT as very good explained what kind of holiday i wanted and they found it , as always staff was all very friendly and helpful , i would never book my holiday with anyone else keep up the good work

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom

  • 01144075197

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,385)

127,122 reviews in the last 12 months

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Rated 4 out of 5 stars

Kareen made the experience great

Kareen made the experience great, she spent time, understood our needs and searched for the best solution, when we changed the goal post she reacted quickly and gave us a a great result. The only reason I have given this 4 stars instead of 5, Is called up the to ask to arrange some changes, I was told we would get an email with alternatives (not sure who I spoke to) but nothing came. I chased and Kareen responded well. My message seems to have been lost.

June 10, 2026
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Reply from Hays Travel - Meadowhall

Thankyou for your kind comments , always happy to help. Kareen:)

Rated 5 out of 5 stars

Chris

Helpful staff found a holiday to suit what we required, sorted boarding passes and everything else we needed ,great service

June 3, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely review, if you need anything else please let me know, Shelley :)

Rated 5 out of 5 stars

As always a very knowledgeable

As always a very knowledgeable, help-full, patient service given with a smile 😊.
Wouldn’t go anywhere else.
Can highly recommend.

June 9, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your review! It was a pleasure to serve you :) - Adam

Rated 5 out of 5 stars

Excellent as usual

Excellent as usual. Nothing was too much trouble. Smooth and easy to book. Thank you

June 10, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your review, I'll pass your comments onto Michelle :)

Rated 5 out of 5 stars

A great experience. The agent we saw was knowledgeable and efficient. She was able to sort out those extras for us too. This is the second time we've been to Hays and it won't be the last.

The agent we saw was knowledgeable and efficient. She was able to sort out those extras for us too. This is the second time we've been to Hays and it won't be the last.

June 8, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely comment. Am glad we could help. x

Rated 5 out of 5 stars

Very friendly

Very friendly , a pleasure to sit with and sort our holiday out .

June 6, 2026
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Reply from Hays Travel - Meadowhall

Good Morning thank you so much for your comments. I will pass them on to Caitlin.x

Rated 2 out of 5 stars

I was with a trainee ocean she didn’t…

I was with a trainee ocean she didn’t seem to be able to answer a few questions I had but a women then a man step into help her hotel orangally wanted kept timing out then was a issue ended up booking diff one with your but tui hotel I wasn’t informed but we did t get seats together with this one as other one you did so took 3 hours to book my email was wrote down wrong changed when I rang to say not got email confirmation then I asked if we was sat to together as my child as adhd and autism told me come back and they sort it from a Privé pp next time I’m in went back today took another few hours but finally sorted I’m not good with technology my phone can be iffy and I don’t like Ryanair system at all

June 6, 2026
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Reply from Hays Travel - Meadowhall

Good Evening Kirsty, I am sorry to see your comments on the review that you have left. Please could you provide me with a convenient time to call you to discuss this further. -Adam

Rated 5 out of 5 stars

Fizz & canapés

We attended the Newmarket presentation run in conjunction with Hays on Tuesday with the intention of just looking to see what was on offer and ended up booking 2 holidays with Sue & Sean! Can’t resist a good offer and some fizz & canapés. Excellent service from the lovely staff at Hays Meadowhall as usual.

June 4, 2026
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Reply from Hays Travel - Meadowhall

Dear Mr and Mrs Lean,

We are delighted you enjoyed the presentation and found some fantastic offers! It's wonderful to hear our team provided excellent service. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very Impressive

Sean was very informative and knowledgeable nothing was too much trouble. He is very personable and gave us a good idea what to expect and helped us pick a cabin for our requirements

June 5, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your comments. I will pass them onto Sean. x

Rated 5 out of 5 stars

The staff are more than helpful and…

The staff are more than helpful and friendly, they listen to your requests and try the best to match them.
A huge thank you to Ruth (who was training a new member of staff) and Michelle. They are a credit to Hays !!!!

June 4, 2026
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Reply from Hays Travel - Meadowhall

We are so pleased you had such a positive experience with us. We are glad our team was helpful and attentive to your requests. We appreciate your kind words! Kind Regards, Michelle

Rated 5 out of 5 stars

Thank you Caitlin at Hays Travel

Caitlin went above and beyond to help with us planning a holiday with our teenage son. She was very patient and listened to what we wanted from a holiday and delivered us with something to look forward to and at a reasonable price.

A big shout out to Caitlin.

June 1, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely comments. I will pass them on to Caitlin.x

Rated 5 out of 5 stars

All great the service was really good

All great the service was really good, staff were responsive

June 3, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely review. If you need any further assistance, please don't hesitate to contact me. Michelle :-)

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable.
Helped us book our cruise, hassle free.
Always like to support Hays.

May 30, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your 5* review. :) If you need any further assistance please don't hesitate to contact me. Carl

Rated 5 out of 5 stars

Hays travel are the best

The staff are all really helpful and friendly

May 26, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your 5* review. If you need any further assistance, please do not hesitate to contact me. Kind Regards, Michelle :)

Rated 5 out of 5 stars

Sue was amazing from start to finish

Sue was amazing from start to finish! She was kind, knowledgable and patience with us and our many different requests! She went above and beyond to help us and ensure we could use a voucher we had received before expiry! We will definitely be back to see Sue again at hays travel Meadowhall, Sheffield! She is a great asset to the team!

June 1, 2026
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Reply from Hays Travel - Meadowhall

Thankyou for your kind comments, was a pleasure :)

Rated 5 out of 5 stars

I found it very easy booking my…

I found it very easy booking my holidays with Hays. Reps were very helpful and informative and felt confident booking with them.

May 28, 2026
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Reply from Hays Travel - Meadowhall

Thank you for your kind review. If you need any further assistance, please don't hesitate to contact me. Ebony :)

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