Staff listen to my requirements importantly, helpful with the technology aspects Good communication skills Checked & double checked Very helpful all the way through the booking process.
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It’s the 3rd time I’ve used Mel at Hays Travel to book a holiday and yet again she’s found us another perfect hotel and destination. She listened to our criteria and budget and spent time sending us l... See more
Company replied
We went to Mell with help booking our first family holiday abroad as we wanted it to be special and were overwhelmed looking online by ourselves. Mell found us the most perfect place, I don't think we... See more
Company replied
Mel has been fantastic getting our trip organized, our requirements were slightly unusual as we were headed to a lesser known part of the US after a stop in New York. Mel arranged everything and gave... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Melanie Islip, LS29, Menston, United Kingdom
- 1943588063
4.7
Excellent
38 reviews
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Mell was fabulous
Mell was fabulous, explained everything very clearly so I knew exactly what I was booking.
January 19, 2024
Reply from Hays Travel - Melanie Islip
Such a wonderful trip to book for you, thank you
Reply from Hays Travel - Melanie Islip
Thank you Karen, always love booking your trips for you
Reply from Hays Travel - Melanie Islip
Thank you for booking your holiday through me.
Fantastic
Fantastic, friendly service. Took the stress out of booking it myself!! Would definitely recommend 👍🏻
November 3, 2023
Reply from Hays Travel - Melanie Islip
Thank you it was a pleasure to help book this fantastic cruise for you all :-)
Exceptional service
Second holiday booked through Melanie Islip due to exceptional service the first time. She got us the best price, responded quickly and got it all booked with little effort needed by us. Would thoroughly recommend her 5 * service.
October 8, 2023
Reply from Hays Travel - Melanie Islip
Always happy to help get the best deals for my customers
Fantastic
Melanie has been a great help in booking this holiday I would highly recommend her
September 13, 2023
Reply from Hays Travel - Melanie Islip
Thank you, it was so wonderful to get you the holiday you wanted and was worth us waiting for the right one
Mel really listened to what we wanted…
Mel really listened to what we wanted and found us a holiday to match really fast!
July 9, 2023
Reply from Hays Travel - Melanie Islip
Thank you it was a pleasure to help secure this great holiday for you
Great experience
Mel is always quick to respond and manages to secure something that meets our needs - She is very efficient and it makes dealing with Hays a great experience
June 30, 2023
Reply from Hays Travel - Melanie Islip
Thank you so much for my lovely review, so glad we got you a wonderful holiday
Mel was fantastic great contact and was…
Mel was fantastic great contact and was able to price match very efficient 👍
June 24, 2023
Reply from Hays Travel - Melanie Islip
Always happy to help
Melanie was really helpful and I didn’t…
Melanie was really helpful and I didn’t feel rushed or pushed into making a decision.
She called me to discuss what sort of holiday we was looking for and then emailed some ideas over to us.
Would highly recommend Melanie Islip
June 21, 2023
Reply from Hays Travel - Melanie Islip
Thank you so much for this lovely review
Just what I needed to book my holiday
Just what I needed to book my holiday. Will be using again.
May 5, 2023
Reply from Hays Travel - Melanie Islip
Thank you this is lovely to hear
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