Hays Travel - Metrocentre Green Reviews 

Wouldn’t go anywhere else. Richie at the metro centre branch is so knowledgeable in travel. He makes sure that the trip you’re booking is tailored to your needs. Looking forward to our next cruise 😎

I spoke with Richie regarding my trip to NYC. His knowledge was invaluable and helped us choose the area we needed to be in. He took his time and was extremely resourceful in getting us the best package. I will no longer book my holidays online after this experience. It Hays travel from now on.

Excellent all round service from booking to getting euros. Very helpful.e

We recently booked a cruise through Hays Travel with Richard.
Richard goes above and beyond whether it’s via email or face to face. Nothing is too much trouble for Richard and he delivered a top class service. He is very very knowledgeable and friendly.
Thank you for all the time you spent finding us our perfect holiday

Richie is so informative. Spends time to ensure we got the best deal. Wouldn’t hesitate to recommend

Very professional

The young lady who assisted me & my daughter with our holiday was very friendly & helpful

Penelope the person that help us book our holiday was fantastic, she was warm and welcoming and offered very helpful advice on flights, transfers, cabin bookings and packages. She patiently checked all of the different options to ensure that we got the best value and communicated what would happen next very clearly.

Richie made our visit very enjoyable with his enthusiasm for our holiday arrangements

Andrea was professional, polite and very knowledgeable, a credit to Hays travel.
I would definitely recommend Hays travel to anybody wanting excellent advice and service

She new what I wanted in a holiday the hotel and the area were picked to suit mine and my partners needs

Good service and searching all good offers

Booked a cruise for next year. Richie looked after us. His knowledge of cruising is amazing. He was so interesting we could have listened to him all afternoon. Lovely friendly guy. He is definitely an asset to this branch. Will definitely book with him again.

Negotiating the maze of options for holidays can be quite a daunting task.

After being recommended, we finally spoke to Kellie at Hays Metrocentre and she expertly guided us through the options we had.

Kellie listened to our requirements and provided a perfectly packaged holiday for us. We never felt sales pressure, just a reassurance we were in good hands.

Many thanks!

The gentleman who helped us to book the holiday was great at looking at possibilities for where we could go as we booked up far later than we usually would. He listened to what we were looking for and gave us the best price. He also had a sense of humour, something you need when my family rocks up!
A week later, I arrived for opening time thinking that check in was available and spoke to another gentleman. He informed me that check in didn't actually open until much later in the afternoon. I had made the journey especially as I was extremely busy that day, but he took all of the passport details and promised that someone would check in when it opened.
Low and behold, I received a text later that day to say we were all checked in and luckily our party seats were all together.
Honestly, I know I could've done all of that myself later in the week but I very much appreciate the time the staff took to take that stress away from me on that particular day.
I'm sorry I do not know the names of the staff but they were both amazing for different reasons and a credit to this shop. Thanks so much for taking the time to help me out, it was very much appreciated! 👏

Richard booked the holiday and was such a lovely person

I always use Hays Travel the staff are always friendly, helpful,professional and go the extra mile to help you find the right holiday for you

Lovely guy who arranged our short break , very kind and helpful. Easy Booking process , excellent service overall.

As always hays do there best I got the hotel and flights I wanted even price matched so once again well done Hays!

Very friendly and knowledgeable staff, highly recommended to visit