Hays Travel - Midhurst Reviews 49

TrustScore 4.5 out of 5

4.7

1 Regency House Rumbolds Hill, GU29 9DA Midhurst, GB


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Rated 5 out of 5 stars

How wonderful to have face to face contact with lovely Hays travel agent, Karen. She presented us with all the information we needed, her knowledge was very helpful and we booked our holiday there an... See more

Company replied

Rated 5 out of 5 stars

Excellent service. We went to the branch in Midhurst. Unfortunately the power was out all over the town. Karen still managed to book us a cruise, give excellent advise on cabin location and booked... See more

Company replied

Rated 5 out of 5 stars

Karen was extremely helpful and efficient in finding us places on a cruise when we booked late. She spent over two hours finding different options and gave us alot of useful information and tips drawn... See more

Company replied

Rated 5 out of 5 stars

Richard found us exactly what we were looking for, that was a hotel that would be good for the children (various swimming pools and a good beach) but also somewhere where adults could relax. We went... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 1 Regency House Rumbolds Hill, GU29 9DA, Midhurst, United Kingdom

  • 01730 815060

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

The matters was dealt with efficiency…

The matters was dealt with efficiency and speed and in a very friendly manner.

February 16, 2024
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Reply from Hays Travel - Midhurst

Thank you for completing the survey and you were pleased with the service you received

Rated 5 out of 5 stars

Very positive experience

Very positive experience visiting the Midhurst Branch.
Karen was excellent and very helpful in finding us a holiday in Italy.

February 14, 2024
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Reply from Hays Travel - Midhurst

Thank you for taking the time to complete the survey and thank you for your kind words, Karen

Rated 5 out of 5 stars

The staff are very friendly

The staff are very friendly, no their job. use them all the time. They make it easy to get what we wanted in a very short time. Canot praise them enough. Keep up the good work Midhurst branch

February 13, 2024
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Reply from Hays Travel - Midhurst

Hi, Thank you for your kind words. So glad we got to find the best holiday for you! See you soon, Dannie

Rated 5 out of 5 stars

The staff were so helpful and…

The staff were so helpful and knowledgeable.

February 2, 2024
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Reply from Hays Travel - Midhurst

Thank you for your kind review. we are glad you enjoyed our service and look forward to hearing how your holiday goes! Richard

Rated 5 out of 5 stars

We saw Karren in our local Hays shop

We saw Karren in our local Hays shop. We was made very welcome. She remembered us from last time and though are emails. They both are very friendly and seems to be very happy. It was a very relaxed booking for are next holiday. We would not go anywhere but with them.

February 4, 2024
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Reply from Hays Travel - Midhurst

Thank you for taking time to complete the survey and that you were pleased with the service you received

Rated 5 out of 5 stars

Wonderful to have face to face assistance…

How wonderful to have face to face contact with lovely Hays travel agent, Karen. She presented us with all the information we needed, her knowledge was very helpful and we booked our holiday there and then.

January 30, 2024
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Reply from Hays Travel - Midhurst

Thank you for your lovely review, we cannot wait to hear how your holiday goes! - Dannie

Rated 5 out of 5 stars

Excellent service from rep at Midhurst

Excellent service from rep at Midhurst, nothing too much trouble.

January 9, 2024
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Reply from Hays Travel - Midhurst

Thank you for completing the survey and I am glad you were pleased with the service you received

Rated 5 out of 5 stars

Positive

Quick, efficient and personal

December 20, 2023
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Reply from Hays Travel - Midhurst

Thank you for booking with us. It was a pleasure to be able to help and get you booked. I will make sure Karen sees your review.

Rated 5 out of 5 stars

Always a lovely experience having…

Always a lovely experience having someone else do all the searching for you. Patient and respectful of your budget. Even made a lovely cup of tea while we browsed.

December 12, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking time to complete the survey and for the 5* response, pop in any time for a cup of tea, many thank Karen

Rated 4 out of 5 stars

Professional service

Professional service. I have observed the Agent with other clients and he is very patient and helpful.

November 29, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking time to complete the survey and commenting on the service you received, many thanks

Rated 5 out of 5 stars

A joy to book with HaysTravel Midhurst.

The staff in the Midhurst shop were knowledgeable & very helpful. I was treated wonderfully well & was offered a cuppa whist booking.
It’s the first time I have used Hays, now it will be Hays Travel Midhurst every time. 👍

November 11, 2023
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Reply from Hays Travel - Midhurst

Thankyou so much for your kind review and for giving us a chance. Glad you enjoyed your cuppa! And I'm so glad we got what you wanted booked for you - Jacob

Rated 4 out of 5 stars

Richard helped us by giving us options…

Richard helped us by giving us options - we love having a one to one service - especially as we have a local travel agency -

November 12, 2023
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Reply from Hays Travel - Midhurst

Thank you for kind review of our service and your experience here. We loved being able to book your holiday and look forward to hearing how you enjoyed it on your return. Regards Richard :)

Rated 5 out of 5 stars

Excellent service

Excellent service. We went to the branch in Midhurst. Unfortunately the power was out all over the town. Karen still managed to book us a cruise, give excellent advise on cabin location and booked it,
She was under great strain doing most of this on her mobile phone but maintained a professional and calm
service

October 25, 2023
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Reply from Hays Travel - Midhurst

Thank you for the wonderful review. It was a pleasure to be able to help you with your enquiry. The power cut made for a frustrating week! I will make sure Karen sees your review on her return to the office Richard

Rated 4 out of 5 stars

Happy with the final outcome but found…

Happy with the final outcome but found it difficult dealing with 4 different members of Hays staff in Midhurst.( ie……Jacob, Richard, Danielle and Karen) It would have made the experience easier for me not having to keep explaining the same requirements etc. However, Karen was particularly helpful, and I am now looking forward to my holiday.

October 4, 2023
Rated 4 out of 5 stars

Good communication

Quick, efficient booking and communication.

September 26, 2023
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Reply from Hays Travel - Midhurst

I was great to be able to help you with your enquiry. We look forward to hearing how the trip goes Richard

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