Hays Travel - Midhurst Reviews 

49
TrustScore 4.5 out of 5

4.7

1 Regency House Rumbolds Hill, GU29 9DA Midhurst, GB


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Rated 5 out of 5 stars

How wonderful to have face to face contact with lovely Hays travel agent, Karen. She presented us with all the information we needed, her knowledge was very helpful and we booked our holiday there an... See more

Company replied

Rated 5 out of 5 stars

Excellent service. We went to the branch in Midhurst. Unfortunately the power was out all over the town. Karen still managed to book us a cruise, give excellent advise on cabin location and booked... See more

Company replied

Rated 5 out of 5 stars

Karen was extremely helpful and efficient in finding us places on a cruise when we booked late. She spent over two hours finding different options and gave us alot of useful information and tips drawn... See more

Company replied

Rated 5 out of 5 stars

Richard found us exactly what we were looking for, that was a hotel that would be good for the children (various swimming pools and a good beach) but also somewhere where adults could relax. We went... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 1 Regency House Rumbolds Hill, GU29 9DA, Midhurst, United Kingdom

  • 01730 815060

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.7

All reviews

(49)

120,615 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays Travel - Midhurst - Fabulous experience

We were in the Midhurst Hayes Travel agents for 2 hours on 30/9/23, and we were very pleased with our experience as the staff went above and beyond to make sure they found the right November 2024 holiday for us, they asked helpful questions and came over as very experienced and knowledgeable staff. If you’re seriously looking to booking your next holiday, I would recommend this company.

September 30, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking time to complete the survey. Thank you also for your kind words and I am so pleased that we found the right holiday for you, Karen

Rated 5 out of 5 stars

Karen is a great asset to your company

Karen is a great asset to your company, she helped arrange a last minute short break for me and my family visiting Canada, exploring different options for us and making the booking process easy. Thank you Karen.

September 28, 2023
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Reply from Hays Travel - Midhurst

Hi, I will make sure Karen sees this review upon her return to the office. It is lovely to here when we give you a great service.

Rated 5 out of 5 stars

Helpful and friendly

Karen at Midhurst branch is so helpful and knowledgeable. She really listens and tries to meet our requirements.

September 13, 2023
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Reply from Hays Travel - Midhurst

It was great to be able to help you with your enquiry. Look forward to hearing how it all went on your holiday

Rated 5 out of 5 stars

We have worked with Richard several…

We have worked with Richard several times before. Knowledgable, helpful and professional.

September 17, 2023
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Reply from Hays Travel - Midhurst

It was a pleasure to be able to help you and get you your holiday sorted out. Look forward to having a chat when you get back.

Rated 5 out of 5 stars

We always get great advice and service…

We always get great advice and service from Karen in the Midhurst Hays travel

September 8, 2023
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Reply from Hays Travel - Midhurst

Thank you for your kind review. We love to hear when we give good service. I will make sure Karen Sees your review on her return Richard.

Rated 5 out of 5 stars

Shop close to home

Shop close to home
All our questions were answered clearly, nothing was too much trouble.
We went home knowing we were being looked after and our holiday was in safe hands...Many thanks Richard

September 6, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking time to complete the survey and you were pleased with the service Richard gave, many thanks Karen

Rated 5 out of 5 stars

Friendly

Friendly, helpful and imformative

September 3, 2023
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Reply from Hays Travel - Midhurst

Thank you for your kind review. it was great to be able to help you with your enquiry Regards Richard

Rated 5 out of 5 stars

Excellent Service

James Hampton and other members of staff provided an excellent service. They were all really helpful and kept us informed. They listened to our requirements and came back with appropriate options. James took the stress out of booking a holiday.

August 17, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking the time to complete the survey and that you were happy with the standard of service James offered booking your holiday.

Rated 5 out of 5 stars

We popped in without an appt

We popped in without an appt, although we had spoken on the telephone with our requirements.
We received excellent service and nothing was too much trouble.

August 4, 2023
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Reply from Hays Travel - Midhurst

Thank you for completing the survey and I am glad you were pleased with the service you received

Rated 5 out of 5 stars

Considerate

Considerate, well informed and helpful response from staff. Excellent!

August 1, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking time to complete the survey and I am glad to see that you were pleased with the quality of service you received

Rated 5 out of 5 stars

Hays Midhurst staff are great!

Karen was extremely helpful and efficient in finding us places on a cruise when we booked late. She spent over two hours finding different options and gave us alot of useful information and tips drawn from experience. Her colleague Richard has also been most helpful helping us to check in and posting us our boarding passes and luggage labels. Excellent service and much appreciated.

July 1, 2023
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Reply from Hays Travel - Midhurst

I enjoyed booking your holiday and you are pleased with the service you received. Many thanks for completing the survey, Karen

Rated 5 out of 5 stars

Friendly and extremely helpful.

Helpful, responsive & proactive support in finding the perfect holiday. Really friendly and a delight to do business with.

July 31, 2023
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Reply from Hays Travel - Midhurst

We really appreciate you taking time to complete the survey and for your kind words, many thanks Karen

Rated 5 out of 5 stars

Fast response to a 3 destination flight booking

Karen Spiers has sorted out 2 flight bookings for us this week and has achieved very good connections and prices for us , as well as spending an hour on the phone to secure extra legroom seats . I don’t think could have done this ourselves.

July 31, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking time to complete the survey and I am glad we managed to sort the seats out for you, many thanks Karen

Rated 5 out of 5 stars

Sicily

Richard at the Midhurst office went above and beyond to find us the holiday we wanted.

July 21, 2023
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Reply from Hays Travel - Midhurst

So kind. As always it was a pleasure to Help you get the holiday you wanted Looking forward to hearing how it goes. Regards Richard

Rated 5 out of 5 stars

Exactly what we were looking for!

Richard found us exactly what we were looking for, that was a hotel that would be good for the children (various swimming pools and a good beach) but also somewhere where adults could relax. We went on a B&B basis (the breakfasts were excellent) as we knew we wanted to spend time out of the hotel as well. We hired a car for half our week's stay and the hotel was in a great location for being a base for touring western Crete. Very pleased with the overall experience.

June 16, 2023
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Reply from Hays Travel - Midhurst

Thank you very much for the lovely review. I am really glad you enjoyed your stay and had a great time. I look forward to helping you with your next holiday Regards Richard

Rated 5 out of 5 stars

Just booked a holiday with the Midhurst…

Just booked a holiday with the Midhurst branch, and the staff were amazing,helpful, friendly and couldn’t do enough.
Have used them before and same service, why use the internet!!!?

July 24, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking the time to complete the survey and thank you for your kind words, karen

Rated 5 out of 5 stars

Great personal service.

We have used Hays Travel at Midhurst many times over the years.
Richard and the team are always reliable ,thorough and competitive even compared to on line quotes.

July 5, 2023
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Reply from Hays Travel - Midhurst

Thank you for taking time to complete the survey and for your kind words. Many thanks Karen

Rated 4 out of 5 stars

And awaaay with Hays!

Very friendly, knowledgeable and helpful staff

July 1, 2023
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Reply from Hays Travel - Midhurst

It was great to meet you and I really enjoyed making the booking for you. Glad you liked our service and look forward to helping you further. James

Rated 4 out of 5 stars

Richard gave us his complete…

Richard gave us his complete attention.All queries were followed up. “ technicalities’ pointed out. Follow up phon call.

July 7, 2023
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Reply from Hays Travel - Midhurst

It was a pleasure to see you as always. Glad we could help and you were happy with our service. Regards Richard

Rated 5 out of 5 stars

Richard at Midhurst branch

Richard was most helpful and patient in dealing with an unnecessarily difficult tour operator. His time and persistence resulted in securing our chosen holiday on budget. Thank you!

July 6, 2023
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Reply from Hays Travel - Midhurst

Thank you for your kind review of our service. We look forward to helping you on this and future bookings. Richard

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