Hays in Milngavie were absolutely wonderful. We wanted a last minute holiday and Ceilidh came up trumps with a Majorca holiday. She was very helpful and patient. Nothing was too much bother. Also I... See more
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Caileigh was extremley welcoming and helpful in booking the holiday for my wife and i and my daughter and grandson. She got us an excellent price and booked our preferred dates. At the Hyatt Secret... See more
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I had thought about booking this holiday for some time and spoke to Yvonne at our local Hays branch. After explaining what I needed she took over and sorted everything. It was so easy thanks to her wo... See more
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The staff in Milngavie branch are very helpful and informative. This is the second time we have booked and Yvonne explained everything very well and made it easy to book, our winter holiday.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Main Street, G62 6BL, Milngavie, United Kingdom
- 01413194690
4.9
Excellent
459 reviews
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Great service.
July 28, 2024
Reply from Hays Travel - Milngavie
Thank you Nick for the review. we hope to see you again - Rebecca
Very friendly
Very friendly, helpful and knowledgeable staff. Got great advice about holidays locations suitable for our needs, Yvonne quickly worked out what would suit us. We were delighted with the options presented and advice given and booked our holiday for October. We have used Hays before and have always found the staff to be lovely, knowledgeable and very friendly. Highly recommend.
July 27, 2024
Reply from Hays Travel - Milngavie
We are delighted Yvonne could match all your holiday requirements, thank you for booking with hays, we appreciate your feedback! - Rebecca
Reply from Hays Travel - Milngavie
Thank you for this wonderful feedback Marie, we hope to see you again in our store! - Rebecca
EXCLLENT CUSTOMER SUPPORT
Having not been abroad in some time; I usually go on cycling holidays in Scotland but I recently had a knee replacement so I wasn't fit enough to cycle 30-40 miles a day. So I decided to do something different and go to Prague. The staff in the Hayes store in Milngavie were really helpful-and patient!-with my (many) questions and find a hotel close to where I wanted to go. The hotel was excellent btw. The whole trip went without a hitch and I really enjoyed the trip, thanks to the excellent customer support. I'd recommend Hayes to anyone wishing to travel. Best regards, Martin Gallagher
June 23, 2024
Reply from Hays Travel - Milngavie
Thank you for this excellent feedback! We are delighted we managed to meet your expectations and thrilled you had a wonderful trip to Prague - Rebecca
Rebecca was warm and friendly and…
Rebecca was warm and friendly and quickly established our holiday requirements
June 23, 2024
Reply from Hays Travel - Milngavie
Thank you very much for your kind feedback Kathleen! I'm so happy I was able to deliver for your 2025 holiday! The store appreciates this wonderful feedback and hope to have you in again soon! - Rebecca
Nicola was very helpful in everything I…
Nicola was very helpful in everything I wanted couldn't ask for a better adviser and will definitely be booking with again in the not so distant future.. Thank you .. Anne 💖
July 9, 2024
Reply from Hays Travel - Milngavie
We are thrilled to hear about your positive experience with Nicole! It's wonderful to know that she provided such excellent service and made your booking process smooth and enjoyable. We appreciate your kind words and look forward to welcoming you back soon - Rebecca
Have used Hays travel in Milngavie on a…
Have used Hays travel in Milngavie on a number of occasions to book holidays.
The staff are very friendly and knowledgeable about travel.
I would not hesitate to recommend them to anyone wanting to book holidays
July 16, 2024
Reply from Hays Travel - Milngavie
Thank you for your kind words! We're so glad to hear that you've had positive experiences booking your holidays with us. We appreciate your recommendation and look forward to helping you plan your future travels - Rebecca
Travel enquiry experience.
The service, information and assistance was very professional as well as the communication skills.
July 9, 2024
Reply from Hays Travel - Milngavie
Thank you for your kind review. We appreciate your feedback and are glad you found our service helpful - Rebecca
Explained the timetable of our trip to…Trip to Australia
Explained the timetable of our trip to Australia as we have different connections and need additional assistance. Happy with the service we received, lovely helpful staff , first time we have used Hays will be booking again in the future .
July 9, 2024
Reply from Hays Travel - Milngavie
We're so glad to hear you had a positive experience with our team. It's wonderful to know our staff was able to help you plan your trip to Australia. We look forward to assisting you with your future travel plans - Rebecca
Reply from Hays Travel - Milngavie
Thank you for your kind review we really appreciate your feedback and look forward to seeing you in store soon, Yvonne
Always go above and beyond these girls…
Always go above and beyond these girls are fab Yvonne Is always amazing great customer service always
June 25, 2024
Reply from Hays Travel - Milngavie
Thanks very much for your kind review Julie we really appreciate it and are always happy to book your holidays for you, Yvonne
Nicole and YvonneNicole and Yvonne were very helpful and…
Nicole and Yvonne were very helpful and friendly when we booked our holiday. They were also very helpful and friendly when we had spoken to them on two previous occasions giving us great information that enabled us to come to the right decision.
July 3, 2024
Reply from Hays Travel - Milngavie
Thank you for your kind review, we always appreciate feedback and try our best to offer excellent customer service. We look forward to seeing you both in store soon. Yvonne
excellent advice
excellent advice, courteous ,extremely helpful, polite and friendly, interested in our holiday requests ,
June 28, 2024
Reply from Hays Travel - Milngavie
Thank you for your lovely review, we really appreciate it and look forward to seeing you both in store soon. Yvonne
As always staff are very helpful…
As always staff are very helpful ,Nicole dealt with our request very efficiently 👍.
June 18, 2024
Reply from Hays Travel - Milngavie
Thank you for the positive feedback! We're glad to hear that Nicole was able to assist you efficiently.
Yvonne was very pleasant and helpful…
Yvonne was very pleasant and helpful she went above and beyond
June 6, 2024
Reply from Hays Travel - Milngavie
Thank you for your kind review, I hope you have an amazing holiday! Yvonne
Rachel at the Milngavie shop
Rachel at the Milngavie shop, was very helpful and knowledgeable, and managed to help us organise a trip. Highly recommended!
June 5, 2024
Reply from Hays Travel - Milngavie
Many thanks for your kind review we really appreciate it and look forward to hearing about your holiday. Yvonne
Reply from Hays Travel - Milngavie
many thanks for your kind review we really appreciate it and look forward to seeing you again soon. Yvonne
Courtesy and professionalism of Yvonne…
Courtesy and professionalism of Yvonne McNulty who organised our holiday so efficiently.
May 24, 2024
Reply from Hays Travel - Milngavie
Thank you for your kind review we really appreciate it, Have a great holiday! Yvonne
choosing a holiday made simple
the fact that we could go into the travel agency, sit down and with the interaction of the friendly staff make a choice of a suitable holiday a pleasure.
May 14, 2024
Reply from Hays Travel - Milngavie
Thanks for your kind review we really appreciate your feedback and look forward to seeing in store again soon. Yvonne
very helpful thank you
May 14, 2024
Reply from Hays Travel - Milngavie
Thank you for your kind review we really appreciate your feedback. Rachel
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