Once again , Hays Travel in Milngavie delivered with ease and professionalism. Nicole was brilliant finding a perfect getaway for me and my daughter. Very impressive and we’re very grateful.
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First time booking with Hays. We will definitely make this our new Travel Agents. Explained the type of holiday we were looking for and Ceilidh was so helpful and knowledgable. She found options tha... See more
The service was first class. We started to book at home online but we had a further question about the booking. The agent at the office answered our question without any bother. She was friendly knowl... See more
Company replied
We always go to Hays in Milngavie as we always get first class service and nothing is any trouble.They always go out of there way to make sure we have the best holiday and make sure that is sorted for... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Main Street, G62 6BL, Milngavie, United Kingdom
- 01413194690
4.9
Excellent
448 reviews
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Excellent service
Excellent choice of holidays. Ceilidh was very patient with us. Very happy with service
July 31, 2026
Very happy!!
Once again , Hays Travel in Milngavie delivered with ease and professionalism. Nicole was brilliant finding a perfect getaway for me and my daughter. Very impressive and we’re very grateful.
July 29, 2026
Yvonne in the Milngavie branch goes the…
Yvonne in the Milngavie branch goes the extra mile to make sure you get the holiday you want at the best price. Top service.
July 28, 2026
The staff always find me what I want…
The staff always find me what I want and are always really friendly and efficient.
July 25, 2026
First time booking with Hays
First time booking with Hays. We will definitely make this our new Travel Agents.
Explained the type of holiday we were looking for and Ceilidh was so helpful and knowledgable.
She found options that really suited us and we are so looking forward to our holiday
August 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Another 5* review
Another 5* review. This holiday had quite a few tweaks but we got the perfect holiday in the end. Thank you again.
July 25, 2026
Reply from Hays Travel - Milngavie
Thank you so much for your wonderful 5-star review! We are delighted to hear that despite the tweaks, we were able to help you create the perfect holiday in the end. We truly appreciate your kind words. Yvonne
The service was first class
The service was first class. We started to book at home online but we had a further question about the booking. The agent at the office answered our question without any bother. She was friendly knowledgable even anticipated our requirements. It was a very pleasant and enjoyable experience.
July 19, 2026
Reply from Hays Travel - Milngavie
Thank you for taking the time to leave such a lovely review. We are so pleased to hear that you had a pleasant and enjoyable experience with us.
The staff in the Milngavie branch…
The staff in the Milngavie branch especially Yvonne, are always helpful and extremely pleasant any time I have gone in for information on either a holiday or insurance for a new trip.
Any visit is a positive experience.
July 22, 2026
Reply from Hays Travel - Milngavie
Thank you so much for your wonderful feedback! We are delighted to hear that our team in the Milngavie branch consistently provides such helpful and pleasant service. We truly appreciate your kind words.
Holiday review
We always go to Hays in Milngavie as we always get first class service and nothing is any trouble.They always go out of there way to make sure we have the best holiday and make sure that is sorted for us with out any problems.The manager and her team are just amazing.
July 14, 2026
Reply from Hays Travel - Milngavie
Thank you so much for your wonderful review! We are so pleased to hear that you consistently receive first-class service and that our team ensures you have the best holiday experience. We truly appreciate your kind words.
Once again Yvonne and her team in Hays…
Once again Yvonne and her team in Hays Milngavie dealt with all our queries to book our next cruise. Everything was organised quickly and efficiently. Much easier than trying to deal with Celebrity myself. Thanks again
July 15, 2026
Reply from Hays Travel - Milngavie
Hi Elizabeth,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such efficient service, making your cruise booking easy and stress-free. We appreciate your kind words and look forward to helping you with your future travel plans!
Yvonne
Excellent Victoria the manger was …
Excellent Victoria the manger was extremely helpful and professional.
July 7, 2026
Reply from Hays Travel - Milngavie
Hi Lindsey,
Thank you for your wonderful review! We are so pleased to hear that you found our team member extremely helpful and professional. We truly appreciate your kind words. Yvonne
Reply from Hays Travel - Milngavie
Hi Mr Gordon,
Thank you for your wonderful review! We are so pleased to hear that you found our team to be helpful and easy to talk to. Your feedback is greatly appreciated, Yvonne
Staff so very helpful
Staff so very helpful! Booking was very easy because of lovely staff!
June 28, 2026
Reply from Hays Travel - Milngavie
Thank you for your wonderful feedback! We're so pleased to hear that our staff made your booking experience easy and enjoyable. We appreciate your kind words. Yvonne
As always the staff in the Milngavie…
As always the staff in the Milngavie Branch are friendly, knowledgeable and helpful.
July 2, 2026
Reply from Hays Travel - Milngavie
Mr Redmond,
Thank you so much for your wonderful feedback! We are delighted to hear that our team in Milngavie consistently provides friendly, knowledgeable, and helpful service. We truly appreciate your kind words. Yvonne
Had a great experience with Hays…
Had a great experience with Hays Milngavie
Yvonne and all the staff were excellent start to finish
Easy to book and arrange direct debit to spread payments.
Very pleased with booking of next cruise holiday
Thank you Hays!!
July 2, 2026
Reply from Hays Travel - Milngavie
Colin
Thank you for your wonderful feedback! We are so pleased to hear that our staff provided such excellent service from start to finish. We hope you have a fantastic cruise holiday and look forward to seeing you in store again soon, Yvonne
Staff were so helpful
Staff were so helpful, friendly and chatty. This made the whole experience easy for my mum who is in her late 70’s
July 2, 2026
Reply from Hays Travel - Milngavie
Sharon
Thank you for your wonderful review! We are so pleased to hear that our staff made your mum's experience easy and enjoyable.
We look forward to welcoming you in store again soon, Yvonne
Yvonne is always at hand to help and…
Yvonne is always at hand to help and she always gets us a good deal I will always go back to Yvonne as she is very helpful
July 1, 2026
Reply from Hays Travel - Milngavie
Brenda,
Thank you for your wonderful feedback! We are so pleased to hear that Yvonne provided such helpful service and always gets you a good deal. We appreciate your continued loyalty and look forward to seeing you again.
Great staff.
This is the second holiday we have booked with the Milngavie branch. The branch is local so easy to access and the staff are great particularly Yvonne.
June 20, 2026
Reply from Hays Travel - Milngavie
Eileen,
We are so pleased to hear you had another wonderful experience with our team at the local branch. Thank you for your kind words and continued loyalty!
Kind Regards
Hays Travel
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