Hays Travel - Milngavie Reviews 

455
TrustScore 5 out of 5

4.9

8 Main Street, G62 6BL Milngavie, GB


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Rated 5 out of 5 stars

Hays in Milngavie were absolutely wonderful. We wanted a last minute holiday and Ceilidh came up trumps with a Majorca holiday. She was very helpful and patient. Nothing was too much bother. Also I... See more

Rated 5 out of 5 stars

Caileigh was extremley welcoming and helpful in booking the holiday for my wife and i and my daughter and grandson. She got us an excellent price and booked our preferred dates. At the Hyatt Secret... See more

Company replied

Rated 5 out of 5 stars

The staff in Milngavie branch are very helpful and informative. This is the second time we have booked and Yvonne explained everything very well and made it easy to book, our winter holiday.

Rated 5 out of 5 stars

The service was first class. We started to book at home online but we had a further question about the booking. The agent at the office answered our question without any bother. She was friendly knowl... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Main Street, G62 6BL, Milngavie, United Kingdom

  • 01413194690

4.9

Excellent

TrustScore 5 out of 5

455 reviews

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4.9

All reviews

(455)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Nicole could not have been more…

Nicole could not have been more helpful, had done her homework and sorted us out for next year’s river cruise

April 10, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

We appreciate you taking the time to leave us a review and we look forward to welcoming you back. Ceilidh

Rated 5 out of 5 stars

Great help.

Excellent help and advice from travel consultant. Spent time helping us choose hotel and advising on location.

April 11, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

We appreciate you taking the time to leave us a review and we look forward to welcoming you back. Ceilidh

Rated 5 out of 5 stars

Very thorough research into holiday

Very thorough research into holiday. Staff member helpful courteous and knowledgeable.

April 9, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

We appreciate you taking the time to leave us a review and we look forward to welcoming you back. Ceilidh

Rated 5 out of 5 stars

Ceilidh was very helpful and…

Ceilidh was very helpful and knowledgeable and patiently answered the many questions!

April 14, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

We appreciate you taking the time to leave us a review and we look forward to welcoming you back. Ceilidh

Rated 5 out of 5 stars

Excellent info from Nicole

Excellent info from Nicole, fast efficient service as usual

April 10, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Many thanks for your kind review we really appreciate and look forward to seeing you in store again soon. Yvonne

Rated 5 out of 5 stars

Absolutely excellent service and…

Absolutely excellent service and attention to our requirements. So helpfull and made our booking so easy.
Will definitely book again with same girl

April 9, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Many thanks for your kind review we really appreciate it and look forward to welcoming you in store again soon. Yvonne

Rated 5 out of 5 stars

Help at my age, wirhout a phone in my hand

Staff, especially the manager were extreemly helpful, and i could not have asked for any better, the only disappointment , which had nothing to do with the staff, was the range of price ,within a short period of time.
Alan Kidston

April 2, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Many thanks for your kind review, we really appreciate it and look forward to welcoming you in store again soon. Yvonne

Rated 5 out of 5 stars

Great efficienct service

Great efficienct service. Took time to explain everything and meet all our needs. Very helpful.

April 6, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Many thanks for your kind review we really appreciate it and we look forward to welcoming you in store again soon. Yvonne

Rated 5 out of 5 stars

Ceilidh was very attentive to our…

Ceilidh was very attentive to our requirements, and where necessary , offered solutions and alternatives with efficiency and clarity.

March 31, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for taking the time to leave a review, we look forward to welcoming you back. Ceilidh

Rated 5 out of 5 stars

Thank you very much Nicole ⭐

Thank you very much to Nicole for working very hard to sort our holiday, you went above and beyond for us. We are delighted, can't wait for our cruise.
Total 5 star ⭐⭐⭐⭐⭐ service
Jill C

March 21, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for taking the time to leave a review, we appreciate your kind words and look forward to welcoming you back, We hope you enjoy your cruise! Ceilidh

Rated 5 out of 5 stars

Vietnam & Cambodia - here I come!

Sylvia was welcoming and offered to try to get me booked to join friends for a group holiday which was already showing as ‘sold out’. I didn’t think there was much hope, but 1 week later I had booked my place on the holiday. I’m so excited and grateful for her perseverance on my behalf. Thanks, Sylvia & Hays.

March 11, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it. It was great you were able to be added to the tour and we can't wait to hear all about your exciting trip! Yvonne

Rated 5 out of 5 stars

The staff at Hays make everything clear…

The staff at Hays make everything clear and straightforward. Very knowledgeable and friendly

March 15, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 4 out of 5 stars

The approach of the member of staff who…

The approach of the member of staff who because of the fire which has disrupted Glasgow Central Station secured me a flight to London which was challenging
I greatly appreciate her intervention help and support
It is with regret that I can not name the delightful person
Kind regards
Ann Garvie

March 10, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

The planning and booking of our holiday…

The planning and booking of our holiday was made straightforward by the travel advisor.

March 1, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

Very Good

Very Good. Very Encouraging

March 3, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

Rated 5 out of 5 stars

Great service

Nothing was a problem I didn't know where I wanted to go Nicole was so patient. Flights hotel transfers check in boarding passes all organised very happy . Will definitely use Hays again.

February 23, 2026
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you so much for your kind review we really appreciate it and look forward to welcoming you back into the store. Helen

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