Hays in Milngavie were absolutely wonderful. We wanted a last minute holiday and Ceilidh came up trumps with a Majorca holiday. She was very helpful and patient. Nothing was too much bother. Also I... See more
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Caileigh was extremley welcoming and helpful in booking the holiday for my wife and i and my daughter and grandson. She got us an excellent price and booked our preferred dates. At the Hyatt Secret... See more
Company replied
The staff in Milngavie branch are very helpful and informative. This is the second time we have booked and Yvonne explained everything very well and made it easy to book, our winter holiday.
The service was first class. We started to book at home online but we had a further question about the booking. The agent at the office answered our question without any bother. She was friendly knowl... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Main Street, G62 6BL, Milngavie, United Kingdom
- 01413194690
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Reply from Hays Travel - Milngavie
Staff so very helpful
Staff so very helpful! Booking was very easy because of lovely staff!

Reply from Hays Travel - Milngavie
As always the staff in the Milngavie…
As always the staff in the Milngavie Branch are friendly, knowledgeable and helpful.

Reply from Hays Travel - Milngavie
Had a great experience with Hays…
Had a great experience with Hays Milngavie
Yvonne and all the staff were excellent start to finish
Easy to book and arrange direct debit to spread payments.
Very pleased with booking of next cruise holiday
Thank you Hays!!

Reply from Hays Travel - Milngavie
Staff were so helpful
Staff were so helpful, friendly and chatty. This made the whole experience easy for my mum who is in her late 70’s

Reply from Hays Travel - Milngavie
Yvonne is always at hand to help and…
Yvonne is always at hand to help and she always gets us a good deal I will always go back to Yvonne as she is very helpful

Reply from Hays Travel - Milngavie
Great staff.
This is the second holiday we have booked with the Milngavie branch. The branch is local so easy to access and the staff are great particularly Yvonne.

Reply from Hays Travel - Milngavie
Very efficient friendly and helpful.
Very efficient friendly and helpful. First class as always wouldn't book our holiday anywhere else. Thank you.

Reply from Hays Travel - Milngavie

Reply from Hays Travel - Milngavie
ExcellentService
Ceilidh was amazing. She understood exactly what we needed and quickly found something which ticked all our boxes. She was honest and knowledgeable and we were delighted to book the option she found for us

Reply from Hays Travel - Milngavie
Very professional
Yvonne was very helpful and listened to what I wanted. Made booking very easy.

Reply from Hays Travel - Milngavie
Very helpful
Very helpful to a novice to package holidays, pointing out pitfalls and explaining clearly

Reply from Hays Travel - Milngavie
Fantastic service as usual from all the…
Fantastic service as usual from all the staff at Milngavie. Love the fact that they take care of everything - we just turn up at the airport!

Reply from Hays Travel - Milngavie
Nicola was so efficient and helpful as…
Nicola was so efficient and helpful as usual, meeting my expectations and booking my holiday with ease. This branch has exceptional customer service.

Reply from Hays Travel - Milngavie

Reply from Hays Travel - Milngavie
Always very helpful,,great service
Always very helpful,,just one phone call and within 1 hour yvonne had my holiday picked &priced and ready to go.always happy to check us in,and print boarding passes etc for us,, they always make it so easy,,and nothing is a bother. Love Hays travel. X

Reply from Hays Travel - Milngavie
Recently booked my holiday through hays…
Recently booked my holiday through hays travel in milngavie with ceilidh, she made the booking so easy & was very friendly & helpful

Reply from Hays Travel - Milngavie
Third time booking with Hays
Third time booking with Hays. All the staff are very friendly and nothing is too much trouble. I will definitely be booking through Hays again.

Reply from Hays Travel - Milngavie
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