Hays Travel - Milngavie Reviews 

458
TrustScore 5 out of 5

4.9

8 Main Street, G62 6BL Milngavie, GB


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Rated 5 out of 5 stars

Hays in Milngavie were absolutely wonderful. We wanted a last minute holiday and Ceilidh came up trumps with a Majorca holiday. She was very helpful and patient. Nothing was too much bother. Also I... See more

Company replied

Rated 5 out of 5 stars

Caileigh was extremley welcoming and helpful in booking the holiday for my wife and i and my daughter and grandson. She got us an excellent price and booked our preferred dates. At the Hyatt Secret... See more

Company replied

Rated 5 out of 5 stars

I had thought about booking this holiday for some time and spoke to Yvonne at our local Hays branch. After explaining what I needed she took over and sorted everything. It was so easy thanks to her wo... See more

Rated 5 out of 5 stars

The staff in Milngavie branch are very helpful and informative. This is the second time we have booked and Yvonne explained everything very well and made it easy to book, our winter holiday.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Main Street, G62 6BL, Milngavie, United Kingdom

  • 01413194690

4.9

Excellent

TrustScore 5 out of 5

458 reviews

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4.9

All reviews

(458)

120,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff are friendly and helpful very…

Staff are friendly and helpful very professional

February 9, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review we really appreciate it and look forward to welcoming you back into our store. Yvonne

Rated 5 out of 5 stars

Could not have had better advice and…

Could not have had better advice and help, all done in a pleasant, friendly manner and atmosphere.

January 29, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review we really appreciate it and look forward to welcoming you in store soon. Yvonne

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. I was informed about the whole process of my booking.
I think Hays have a good business model. They have a shop in the village and and I know I can pop in any time if I have questions to ask about my booking.

February 5, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review we really appreciate it and look forward to welcoming you in store soon. Yvonne

Rated 5 out of 5 stars

Jacob made booking our holiday so easy…

Jacob made booking our holiday so easy , and gave us a lot of help choosing the perfect holiday.

January 30, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review we really appreciate it and look forward to welcoming you in store soon. Yvonne

Rated 5 out of 5 stars

Great and helpful advice.

Very attentive, patient and helpful in dealing with possible cruise arrangements. Very willing to advise and find the best deal possible. Friendly and knowledgeable staff.

February 6, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review we really appreciate it and look forward to welcoming you in store soon. Yvonne

Rated 5 out of 5 stars

Staff are friendly and helpful,

Staff are friendly and helpful,

February 2, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank for your kind review. We are glad you choose again for all your holiday needs and hope to see you back in store soon. - Rachel

Rated 4 out of 5 stars

The service we received was excellent, but

We were disappointed to find the quoted price the day before had been hiked by £80. Perhaps this was done by the hotel company and nothing to do with Hays, but disappointing nevertheless.

January 30, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review we really appreciate it.
With regards to the price increase unfortunately we deal with live prices which are subject to availability therefore subject to change.
We look forward to welcoming you back in store soon. Yvonne

Rated 5 out of 5 stars

Excellent service extremely informative…

Excellent service extremely informative and helpful for aiding my booking Yvonne also helped by enquiring about upgrade s and ensuring the information was correct.

January 30, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review. We are glad you enjoyed your experience with us and hoe to see you back in store again soon. - Rachel

Rated 5 out of 5 stars

Great employes Yvonne espacilly makes…

Great employes Yvonne espacilly makes you so welcome but all staff make you feel good and a happy place to book your holiday. Being doing it for many years and always looked after very well.Thats why we keep coming back

January 30, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review. We hope you enjoy your holiday and look forward to seeing you back in store soon. - Rachel

Rated 5 out of 5 stars

Simply the best!!

Yvonne and the team at Milngavie are wonderful!!!… couldn’t do enough for us….. always go back there for our travel … thanks to all at Milngavie Hays👍😀

Steve and Mary

January 7, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Many thanks for your kind review it means a lot to us. Hope you have a wonderful holiday and we look forward to seeing you both soon. Yvonne

Rated 5 out of 5 stars

Staff were cheerful

Staff were cheerful , helpful and answered all our questions

January 14, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Many thanks for your kind review, it means a lot to us and we look forward to welcoming you in store again soon. Yvonne

Rated 5 out of 5 stars

Great service

Great service. My first time in the office - booking my holiday was seamless. Definitely coming back!

January 7, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your review. Hope to see you in store again soon. - Rachel

Rated 5 out of 5 stars

Big thank you

Knowledge, experience and patience was invaluable.
Very friendly and professional.

January 3, 2025
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for you kind Review. Hope you enjoy your holiday and hope to see you back in store soon to book another. - Nicole

Rated 5 out of 5 stars

Great service from Nicole

Great service from Nicole, helped me get a great deal. 10/10 would recommend for anyone to come here.

December 17, 2024
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review. - Rachel

Rated 5 out of 5 stars

Cruise Booking

I’ve just booked a complex holiday with Nicole. The experience was very positive and pleasant and I was very impressed with Nicole’s professional attitude and depth of knowledge, both she and the other sales consultants offered very helpful tips and suggestions making my experience positive and a pleasure. Thanks to everyone in the Milngavie shop.

November 29, 2024
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for your kind review, it was a pleasure booking your cruise for you and we look forward to seeing you in store again soon, Yvonne

Rated 5 out of 5 stars

The travel agent was very helpful and…

The travel agent was very helpful and kept us informed and ultimately got our cruise booked in the last cabin available! Thank you!

November 17, 2024
Hays Travel - Milngavie logo

Reply from Hays Travel - Milngavie

Thank you for this kind feedback about your experience in our branch, we hope to have you return - Rachel

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