Well done, Hays Travel, for your excellent customer service. Saima was so knowledgeable and helpful when booking our cruise. She found several different options for us, including suggesting the best c... See more
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No waiting, very helpful assistant, Ann I think her name was, trainee, listened, sorted out our requests for. 3 rooms on certain cruise. No concerns, all sorted, roll on our holiday. Will attend ther... See more
Company replied
We always make Hays our 1st port of call when making enquiries for any Holiday, they are always helpful, friendly and upbeat and make you feel special. Would recommend them at a heartbeat
Company replied
I spoke with Saima who was very knowledgeable and professional throughout. She was very patient when we asked about the possibilities and I felt she made every effort to to find us exactly what... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Barnsdale Drive, MK4 4DD, Milton Keynes, United Kingdom
- 01908887556
4.9
Excellent
675 reviews
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Everything ran smoothly and got exactly…
Everything ran smoothly and got exactly what we wanted
August 29, 2025
Reply from Hays Travel - Milton Keynes
Thank you so much for your kind review, I hope you have a lovely time away. -Jaime.
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review. It was a pleasure to help you with your booking yesterday. I will look forward to hearing all about your trip on your return and to finding you your next holiday in Skiathos! Anita
Great service
Great service, provided just what I wanted. Hope to be in there again soon !
August 28, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review. It was a pleasure to spend time with you. I have found some Viking brochures if you would like to collect one next time you're around! Anita
Friendly and helpful staff
August 23, 2025
Reply from Hays Travel - Milton Keynes
Thank you so much for this great feedback , we look forward to helping you again soon. Kind regards Jackie
Incredible staff who are always…
Incredible staff who are always helpful. Anita understands our needs perfectly. I apologize for this late review.
April 24, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review. It is always a pleasure helping you and your Mum to find special holidays - with perfect music! Anita
Reply from Hays Travel - Milton Keynes
It was lovely to get you all booked, Thanks, Sarah
Mykonos Dream
went into Hays Travel yesterday and booked a holiday to Mykonos. Sarah was super helpful and went through all our options and found us what looks like a right gem👏👏👏👏Thk you for all your help and making it sooo painless xx
August 17, 2025
Reply from Hays Travel - Milton Keynes
Thank you for the Lovely review, It was a pleasure to get your trip booked for you, I'm looking forward to seeing the photos of that wonderful view.
Reply from Hays Travel - Milton Keynes
Thank you for your kind review we really do appreciate it and cant wait to help you again in the future Thank you Jackie
Excellent service
Nothing was too much trouble in securing our holiday.
We were not rushed into making a decision and everything possible was done to find the holiday we were looking for. We will certainly use your services in the future, it was made so easy and stress free.
Thank you so much - a thank you too to your young trainee, she was delightful and I’m sure will be an asset to your team.
August 16, 2025
Reply from Hays Travel - Milton Keynes
Thank you Irene for your kind review , and thank you for waiting and being so patient while it was busy in the store, It was a pleasure to help find your holiday and I really do hope its everything you are looking for. Look forward to seeing you again soon Thanks Jackie
My second visit to Hays-great!!
My second visit to Hays and my ‘personal trip advisor’ Anita. She is very knowledgable, friendly and patient. The office I visited has a lovely friendly atmosphere too and will certainly be back.
August 13, 2025
Reply from Hays Travel - Milton Keynes
Thank you for this great review I will pass this on to Anita who will be over the moon thank you again , we cant thank you enough for your kind words and for coming back to us , Anita is fantastic ! Thank you - Jackie
Reply from Hays Travel - Milton Keynes
Thank you for your kind review we really appreciate it and would like to thank you for coming to us to help you. Kind regards Jackie
Excellent service
Sarah, in the Milton Keynes branch, was extremely knowledgable and helpful in helping us book our first Caribbean cruise, we couldn't have done it without her help. Would totally recommend Hays Travel and will be using their services again.
August 12, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your kind review , what an amazing cruise you have booked , it will be fantastic and we cant thank you enough for your letting us help you find and book this for you , we really do appreciate it and look forward to helping you and seeing you again Thank you Jackie and Sarah
Very helpful staff
August 2, 2025
Reply from Hays Travel - Milton Keynes
Hi Gail , thank you so much for your kind review , its always a pleasure to help you . Thank you for booking with us again. Look forward to seeing you again soon. - Jackie
Excellent service from Jackie who was…
Excellent service from Jackie who was first class, patient and informative. Listened to and acted on our needs
August 4, 2025
Reply from Hays Travel - Milton Keynes
Thank you so much Mr Lowing , it was a pleasure to help you and i hope you have a fantastic wintersun Holiday , look forward to seeing you again soon. - King regards Jackie
Jackie was really good and helpful and…
Jackie was really good and helpful and was able to get my holiday booked at short notice. Nothing was too much trouble. Thank you Jackie 😊
August 3, 2025
Reply from Hays Travel - Milton Keynes
Hi Trudy , I want to wish you a fantastic holiday and I hope I can help you again in the future. Thank you so much for booking with me , Kind regards Jackie
Jaime was very helpful and pleasant…
Jaime was very helpful and pleasant nothing seemed to much trouble she answered all our questions and the booking procedure was painless thanks to her.
August 1, 2025
Reply from Hays Travel - Milton Keynes
Thank you Lorraine for such a nice review! It was a pleasure to help you and i hope you have a fabulous time in Mexico. -Jaime.
The young man who sorted my holiday was…
The young man who sorted my holiday was great, I didn't hold up much hope if finding what J wanted I searched myself and visited another agency and found nothing I really liked. I was so happy when I left as the hotel and area look perfect
July 29, 2025
Reply from Hays Travel - Milton Keynes
Hi Judith,
Thank you for your 5* review and your kind words. It was a pleasure to help you find your holiday!
Kind regards,
Tanveer
LAST MINUTE BOOKING
Wr decided to go on holiday with extended family 6 in all due to a cancelled hospital operation. I visited Hays fot the 1st time as had been using online bookings for the past few years. I met with Jackie an extremely pleasant cheerful person. She took our details. After many suggestions due to certain conditions required we eventually settled on a holiday. The whole experience was seamless and we will certainly use Hays for our next holiday. Visited the agent again as SA was omitted from one of the boarding passes as Tui takes 72 hours Anita looked our holiday up and reprinted with such a helpful attitude.
July 15, 2025
Reply from Hays Travel - Milton Keynes
Hi Barbara , Thank you so much for booking with us , we really appreciate your feedback and look forward to help in you again and we hope you have an amazing holiday. - Kind regards Jackie and Anita
We spoke to Jackie who has always been…
We spoke to Jackie who has always been very helpful.
As we have booked with you many times.
Showing us the hotel photos ect
Very pleased
July 17, 2025
Reply from Hays Travel - Milton Keynes
Hi Alan , always a pleasure to help you both , so nice to see you and help you book that beautiful hotel ! Very jealous :-) Look forward to seeing you again soon kind regards Jackie
Two visits in the past few months
Two visits in the past few months, both girls very helpful and informative about the destinations we chose.
June 28, 2025
Reply from Hays Travel - Milton Keynes
Thank you so much for your kind review we really appreciate your feedback and time and so happy to have been able to help you . Kind regards Jackie
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