Well done, Hays Travel, for your excellent customer service. Saima was so knowledgeable and helpful when booking our cruise. She found several different options for us, including suggesting the best c... See more
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No waiting, very helpful assistant, Ann I think her name was, trainee, listened, sorted out our requests for. 3 rooms on certain cruise. No concerns, all sorted, roll on our holiday. Will attend ther... See more
Company replied
We always make Hays our 1st port of call when making enquiries for any Holiday, they are always helpful, friendly and upbeat and make you feel special. Would recommend them at a heartbeat
Company replied
I spoke with Saima who was very knowledgeable and professional throughout. She was very patient when we asked about the possibilities and I felt she made every effort to to find us exactly what... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Barnsdale Drive, MK4 4DD, Milton Keynes, United Kingdom
- 01908887556
4.9
Excellent
675 reviews
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I went into Hays Travel to book a…
I went into Hays Travel to book a cruise for myself and my daughter, her partner and two grandkids. The member of staff was very helpful, explained everything as we went along printed off information for me and just couldn’t do enough.
It made the process so much easier for me than trying to do it myself online.
I would certainly use Hays Travel again they were brilliant.
November 10, 2025
Reply from Hays Travel - Milton Keynes
What a wonderful review, Thank you. It was a pleasure to get you and your family booked.
Kind Regards
Jaime.
Reply from Hays Travel - Milton Keynes
Thank you for your review, yes sometimes sadly the online prices do differ, but when booking online you don't get the knowledge and service of my fabulous staff, we can also do all your admin and we look after you even after you return :)
We are very grateful you put your trust in us and booked in store,
Thank you Sarah
Very experienced and helpful smiling…
Very experienced and helpful smiling staff member ,gave us all the advice we asked for.will definitely book with you again. Thank you.
November 2, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review and for your bookings, It was a pleasure to sit and find your perfect getaway,
Sarah
Our holiday booking was handled very…
Our holiday booking was handled very professionally by your agent
October 17, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your review, I am glad we found what you where looking for.
Thanks Saima
Staff are friendly always very helpful…
Staff are friendly always very helpful and we always go to them to book our holidays as they offer a great customer service
October 18, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review! We hope you have a great holiday. - Jaime.
Kind warm greetings made me…
Kind warm greetings made me comfortable, listened to what I wanted. And produced what I needed.
October 11, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review, I hope you both have a lovely time away - Jaime.
The information and help with booking…
The information and help with booking this holiday was excellent. The staff were so helpful especially Jaime.
October 9, 2025
Reply from Hays Travel - Milton Keynes
Thank you so much for your lovely review, it was a pleasure to hear the special reason for this cruise and I hope you have a wonderful time with your Granddaughter. I hope to see you again soon - Jaime.
It had been a while since we had booked…
It had been a while since we had booked a holiday abroad, and had always said we would try Hays. We were not disappointed. The staff are very informative and helpful, it was lovely to be greeted with a smile and feel welcome.
September 20, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review. We're delighted to hear that your first experience booking with Hays lived up to expectations. Providing a warm welcome, helpful advice and expert guidance is what we strive for, so it's wonderful to know our team made you feel informed and at ease. We look forward to helping you plan more holidays in the future! 😊
The lady that dealt with us was patient…
The lady that dealt with us was patient polite, and took time to help us make the best of what we wanted for our holiday. Thank you
September 27, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear that you found our team patient, polite and helpful. Taking the time to understand exactly what our customers want and helping them find the right holiday is what we're all about. We look forward to helping you again in the future! 😊
Princess cruise booking 2026
Jackie and Katie dealt with our booking in a very proffesional and pleasant manner. All questions were answered with no trouble and the service was top class
September 27, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your wonderful review. We're delighted to hear that Jackie and Katie provided such professional and friendly service throughout your booking. It's great to know all of your questions were answered with ease and that you found the service top class. We truly appreciate your feedback and look forward to helping you with your future holiday plans. 😊
Sarah was very helpful & came back…
Sarah was very helpful & came back quickly with our possible cruise costs etc.
September 19, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your kind review. We're delighted to hear that Sarah was able to help and provide your cruise options and costs so promptly. We appreciate your feedback a 🚢😊
Very knowledgeable assistant
Very knowledgeable assistant, explained everything very clearly, everything done with a smile.
September 24, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your very lovely review, it was a pleasure to get your trip booked.
Staff very helpful with all our needs
Staff very helpful with all our needs, and willing to check what was best for us.
September 18, 2025
Reply from Hays Travel - Milton Keynes
Thank you very much for your review, I am glad we found you a great holiday.
Tanveer was extremely helpful
Tanveer was extremely helpful, he took the time to find the best options for me. Will definitely be back again
September 21, 2025
Reply from Hays Travel - Milton Keynes
Hi Becky,
Thank you for your lovely review! It was a pleasure to help you find your perfect trip. Have a lovely time!
Kind regards,
Tanveer
All the staff are brilliant
All the staff are brilliant, they do everything and all you sit down , and pay . Great
September 21, 2025
Reply from Hays Travel - Milton Keynes
Thank you so much for this feedback , we appreciate you booking with us and letting us look after you , and look forward to helping you again . Kind regards Jackie and all the team at Milton Keynes Hays Travel.
Holiday Booking
Jackie is soo helpful and patient. Excellent Service as always. Thank you. ❤️
September 15, 2025
Reply from Hays Travel - Milton Keynes
Hi Marie , thank you so much , we always look forward to seeing and helping you , always a pleasure , Thank you so much for always booking with us. Look forward to seeing you again soon , Kind regards Jackie
Anita was exceptional
Anita was exceptional, she patiently went through all the options with us, took her time.
She was friendly and professional and friendly and the whole process felt effortless.
September 11, 2025
Reply from Hays Travel - Milton Keynes
Thank you for this amazing feedback. I really do appreciate it and it's my pleasure always to help you. I look forward to helping you again in the future. Thank you. Kind regards, Anita.
Reply from Hays Travel - Milton Keynes
Thank you so much for your lovely review. You have made my day! I hope you all have a wonderful time and I will look forward to hearing all about it on your return. Anita
First rate experience
Sarah, our travel agent made everything go smoothly and effortlessly. A pleasure.
August 24, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review, it was a pleasure to get your cruises booked. :-)
Reply from Hays Travel - Milton Keynes
Thank you! We hope to see you again soon.
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