Well done, Hays Travel, for your excellent customer service. Saima was so knowledgeable and helpful when booking our cruise. She found several different options for us, including suggesting the best c... See more
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No waiting, very helpful assistant, Ann I think her name was, trainee, listened, sorted out our requests for. 3 rooms on certain cruise. No concerns, all sorted, roll on our holiday. Will attend ther... See more
Company replied
We always make Hays our 1st port of call when making enquiries for any Holiday, they are always helpful, friendly and upbeat and make you feel special. Would recommend them at a heartbeat
Company replied
I spoke with Saima who was very knowledgeable and professional throughout. She was very patient when we asked about the possibilities and I felt she made every effort to to find us exactly what... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Barnsdale Drive, MK4 4DD, Milton Keynes, United Kingdom
- 01908887556
4.9
Excellent
675 reviews
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Very Helpful
December 17, 2025
Reply from Hays Travel - Milton Keynes
Thank you for this feedback. It was lovely to help you and book this fabulous trip . I look forward to helping you again soon. Kind regards Jackie
Being very helpful about the holiday I…
Being very helpful about the holiday I was booking with them.
December 17, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your kind review! It was a pleasure to help you book your holiday. - Sarah :)
Reply from Hays Travel - Milton Keynes
Thank you for this great feedback , really pleased we were able to help. Kind regards Jackie
Hays have always been helpful to us hen…
Hays have always been helpful to us hen we need to book extras for our holidays and staff are excellent
November 26, 2025
Reply from Hays Travel - Milton Keynes
Thank you for leaving such a lovely review, its always a pleasure to get your holiday needs sorted.
Thanks Sarah
Katie was very helpful
November 23, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review, Katie
Relaxed and understanding
Very helpful and understanding lady who helped us choose our holiday. We took a long time and were unsure which location so she was very patient!
November 27, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your review and I am glad we managed to find you the perfect holiday.
Kayley
Had a very enjoyable experience- very…
Had a very enjoyable experience- very friendly and helpful. Would be nice to have been offered a drink as we were there so long!!!
November 18, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your review, sorry we didn't get round to make you a drink, we will remember for next time!
Great staff also sorted us a good deal
November 12, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your kind review, we hope you have a lovely holiday! - Jaime.
Went in to get a quote for a cruise
Went in to get a quote for a cruise a d was provided with all the information I needed. Come back later and booked cruise both members of staff was really helpful
November 23, 2025
Reply from Hays Travel - Milton Keynes
It was a pleasure to get you and your family booked on this wonderful Cruise.
Kind Regards Sarah & Katie
All questions answered
November 22, 2025
Reply from Hays Travel - Milton Keynes
Thank you for leaving us a review ;)
Holiday Trip
I went to enquire about a holiday. The Lady was so helpful, went the extra mile and found me the perfect holiday including flight times as requested and more. I can highly recommend Hays and will definitely go back to book again.
November 22, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your kind words. It was a pleasure to meet you both and to help you with your holiday booking. I will look forward to hearing all about it on your return. Anita
Reply from Hays Travel - Milton Keynes
Thank you for leaving us a review :)
Reply from Hays Travel - Milton Keynes
Thank you for leaving a review, Kind regards
Tanveer
Truly reliable experienced travel agents
We booked our flights and hotel together with our insurance through Anita who was superb in looking after all our needs regarding our holiday. We felt comfortable and content at what we were told. Highly recommended for future holiday bookings.
November 21, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review. It was a pleasure spending time with you both and helping you to book your holiday. I will look forward to seeing you again soon. Anita
Support with the admin
Support with the admin, etc
Welcoming and helpful staff throughout whole process, have Guly recommended
November 16, 2025
Reply from Hays Travel - Milton Keynes
Thank you for the lovely review, Jaime
Katie was very helpful and efficient
Katie was very helpful and efficient. She found what we were looking for.
November 18, 2025
Reply from Hays Travel - Milton Keynes
I am glad we found what you are looking for, it was a pleasure, Katie
Patience friendly .
Patience friendly .
We booked to different cruises and every thing was done for us perfectly. They are a great team.
We always booked at the same Hays travel west Croft Barnsdale drive cause we are guaranteed a great service.
November 9, 2025
Reply from Hays Travel - Milton Keynes
It was pleasure to get these very exciting cruise booked for you, Kind Regards, Katie
Reply from Hays Travel - Milton Keynes
Thank you for your lovely review, I am glad we managed to find something suitable for you, I hope you have a wonderful time away :)
Thanks Sarah
Knowledgeable
Knowledgeable, patient & pleasant experience to look , book & find your holiday choice
November 12, 2025
Reply from Hays Travel - Milton Keynes
Thank you for your review, I am glad we found you what you wanted.
Thanks Saima
Reply from Hays Travel - Milton Keynes
It was a pleasure to get you booked on this fabulous trip.
Kind Regards
Tanveer
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