Hays Travel - Milton Keynes Reviews 

We always use Hays Westcroft as the staff are all so friendly and happy to help

All the staff are friendly, efficient & helpful especially in this instance Jackie the Manager.

Amy was so helpful finding me a holiday.
She had time with me being an old lady, she was a lovely young lady so polite and can’t praise her enough.
Hopefully when I next need a break I shall be asking for her.
Thank you.

Sarah was friendly and helpful, not rushing through my time there.

I had quite alot of wishes of what I wanted for this holiday and Sarah took them all into consideration.

Used Hays Travel before, always has knowledgeable and friendly staff. In this instance I had done some research online for a short break and Hays amazed so shave a bit off the online price

Great Customer Service

Anita could not have been more helpful and made booking our holiday of a lifetime an enjoyable experience.

She was knowledgeable and professional and we will cerainly use Hays again

Everyone at the Westcroft Hays Branch made the whole process seamless

Wow the service I got yesterday was like being at home the lady was so polite done everything we needed and a bit more 🙃 the lovely lady's name is Saima

Hays travel have always given excellent service. No reason for us to go anywhere else.
Saw Jamie today. A delightful young lady. Efficient and helpful. A pleasure to deal with. Got us the holiday we wanted. Listened to us and got us sorted.
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I Have been using Hays for some years now, the staff are always very helpful.

Everything i wanted was done for me very easy,Katie was great

I visited the Hays travel offices in Westcroft Milton Keynes to renew my annual travel insurance. This was done with the help of Jackie in the office and I thought it was okay but Rush Insurance services had problems with doing a multi trip not including the USA and Caribbean and were quoting me a very high extra premium on top of what I had already paid. After some further calls during the week and going back to the offices again the following week I then took out two individual trip insurance policies to India and to Portugal. This was a bit frustrating' but it appears that Rush Insurance will only do a multi trip policy now if it includes the USA and Caribbean which makes it very expensive and hence I had to take out two separate policies. I would say though that Jackie and Sarah at Hays and the currency service were always very helpful, thank you. Best wishes, Roger Widdecombe

Friendly and helpful

Hays representative was friendly and listening to all our questions. It made booking our holiday so easy, especially as we wanted to go on the same date and hotel as our friends who had booked several weeks previously.

Excellent service from Jamie, she was very patient and listened to us as we weren’t sure where we wanted to go on a cruise.
All booked now and we would definitely use Hays Travel again.

Good customer service.
Helpful information and quick response to our queries when ringing the office.
Quick to requote and email he information to me after we requested changes.

Friendly helpful people , easy experience throughout .

Amy in Westcroft Hays was extremely helpful to me.
I have a few questions about the included excursions...and I know that she'll find out details for me and relay back to me. A very good staff member to have .
Diane

Realy polite helpful. Professional.

I had a great experience with the Hays Travel office in Milton Keynes. The environment is friendly and welcoming, and the staff are efficient, knowledgeable, and genuinely helpful. They took the time to understand my needs, offered clear advice, and helped me find options that gave real value for money. What stood out most was the human interface; it felt personal rather than transactional. It’s clear the company is doing very well on the customer service side, and I’d happily recommend them to anyone looking for travel support.