Hays Travel - Morecambe Reviews 

717
TrustScore 5 out of 5

4.9

27 Euston Road, LA4 5DF Morecambe, GB


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Rated 5 out of 5 stars

Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more

Company replied

Rated 5 out of 5 stars

Aways good as Iv got 2 booked for next year, I do perf to talk face to face like yesterday, and with recommendations from a lovely lady who works there she was telling us about her place she visited,... See more

Company replied

Rated 5 out of 5 stars

My husband and I fancied a city break, we wanted Vienna, but couldn’t book due to our preferred dates not being available. Becky went through other locations to see what was on offer they may be of... See more

Company replied

Rated 5 out of 5 stars

Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 27 Euston Road, LA4 5DF, Morecambe, United Kingdom

  • 01524884645

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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4.9

All reviews

(717)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Very pleasant girls explained everything easy to book

July 2, 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank-you so much for your lovely review and for booking your holiday with us, if you need anything at all please don't hesitate to contact us anytime :-) Lily and team

Rated 5 out of 5 stars

Friendly staff made us feel welcome

Friendly staff made us feel welcome

June 17, 2025
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Reply from Hays Travel - Morecambe

Thank you Susan, we really appreciate this lovely review and, we all hope your looking forward to Skiathos, Talia and team :)

Rated 5 out of 5 stars

Staf where very helpful and pleasant…

Staf where very helpful and pleasant and made it easy to book holiday

June 7, 2025
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Reply from Hays Travel - Morecambe

Hi Ian, thank you for your lovely review we hope your looking forward to Majorca, Liz and team :)

Rated 5 out of 5 stars

Highly recommend

I went into Hays with no ideas apart from the dates of travel. I left with a perfect holiday booking and a simple direct debit payment plan. Liz was so helpful and I couldn't be happier.

June 13, 2025
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Reply from Hays Travel - Morecambe

Hi Frances, thank you for this lovely review it was a pleasure helping you find the perfect holiday and we hope your looking forward to Fuengirola, Liz and team :)

Rated 5 out of 5 stars

Great service very helpful with…

Great service very helpful with questions we asked

June 8, 2025
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Reply from Hays Travel - Morecambe

Thank you Lee for your kind review, we hope you are looking forward to your Norwegian Fjords Cruise and Thank you for booking with us :-) From Chloe and Team Morecambe

Rated 5 out of 5 stars

Great service

Great service, everyone very helpful. Found a holiday that was right for us at short notice. Kept me informed, contacted when they said they would.

May 11, 2025
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Reply from Hays Travel - Morecambe

Thank you so much for this lovely review, I hope you are looking forward to you cruise and thank you for booking with us at Hays Travel in Morecambe :-)

Rated 5 out of 5 stars

Would Recommend

All good, Chloe was very pleasant, efficient and friendly. Thank you for all your help. :-)

June 4, 2025
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Reply from Hays Travel - Morecambe

Thank you so much for taking the time to write me this lovely review and also for booking with us, I hope you are looking forward to your holiday :-) Chloe and team

Rated 5 out of 5 stars

We had a most helpful experience

We had a most helpful experience, The staff was very experienced and efficient in sorting our Holiday...
We shall definitely use this company again.

May 31, 2025
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Reply from Hays Travel - Morecambe

Thank you for using Hays Travel Morecambe, we hope you have the best holiday to Kos and look forward to hearing about it! - Liz & team :)

Rated 5 out of 5 stars

Lily was brilliant quickly found…

Lily was brilliant quickly found options and found us a holiday with everything we wanted for under our budget! Brilliant

May 31, 2025
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Reply from Hays Travel - Morecambe

Thank you for leaving a fantastic review! We hope you are looking forward to your holiday to Marmaris! - Lily & team :)

Rated 5 out of 5 stars
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for this lovely comment and review and thank you for booking with us at Hays Travel Morecambe, we hope you have a fantastic holiday :-) Chloe, Lily and team

Rated 4 out of 5 stars

All the staff I dealt with were…

All the staff I dealt with were pleasant and helpful when helping me book my cruise. No pressure was put on me to book.

May 13, 2025
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Reply from Hays Travel - Morecambe

Thank you for taking the time to write us a lovely review, it was a pleasure booking your holiday and thank you for booking with us, Karen and team

Rated 5 out of 5 stars

I've been dealing with Hayes travel for…

I've been dealing with Hayes travel for a good number of years and they have always been eager to help me choose my holiday they have never let me down they are knowledgeable about the products they sell and give you a good service I'm very pleased with them.

May 15, 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for leaving a fantastic review and for your repeat cruise business we really appreciate it! - Chloe :)

Rated 5 out of 5 stars

Very helpful and informative staff

Very helpful and informative staff

May 7, 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for taking the time to write us a lovely review, I hope you are looking forward to your holiday, thank you for booking with us, Liz and team

Rated 5 out of 5 stars

amazing experience chloe was so helpful…

amazing experience chloe was so helpful and accommodating when planning my holiday. would definitely book through hays again

May 14, 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review. I will look forward to planning your next holiday :) Chloe

Rated 5 out of 5 stars

Highly recommend

So helpful and saved me over £1000 when I was looking to book on line. I didn’t have to do a thing and they printed off everything for me.
Highly recommend

May 9, 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for writing me this lovely review, we appreciate you booking with us so much, I hope you are looking forward to your holiday :-) Lily and team

Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff with good knowledge. We ended up with just the holiday we wanted. Thank you.

April 29, 2025
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Reply from Hays Travel - Morecambe

Thankyou for your lovely review was a pleasure booking your holiday Thanks Liz

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