Chloe was brilliant , found a package tailored to my exact needs down to an air conditioned gym and sea view room with perfect location , great price helped me with discount and sorted my euros at a... See more
Company replied
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Chloe was brilliant , found a package tailored to my exact needs down to an air conditioned gym and sea view room with perfect location , great price helped me with discount and sorted my euros at a... See more
Company replied
We have just booked for Spain with Hays after booking last year for the USA. Customer service has always been excellent. Really patient, helpful and insightful. Thank you!
Company replied
I was in Morecambe branch last week and yesterday I aways use hays travel aways friendly so helpful , lovely staff
Company replied
We phoned Hayes regarding an offer for a Tenerife holiday that had been emailed to us. Chloe looked at the holiday for us, and after making various enquiries, actually managed to seure the holiday fo... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
27 Euston Road, LA4 5DF, Morecambe, United Kingdom
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Chloe was helpful and booking holiday with Hays Travel is so reassuring.

Reply from Hays Travel - Morecambe
I was in Morecambe branch last week and yesterday I aways use hays travel aways friendly so helpful , lovely staff

Reply from Hays Travel - Morecambe
Excellent service yet again from Clare.
Listened to what we wanted from our holiday. Looked at what we had already found and then found us a great deal.

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
The lady who helped us was clear and helpful she new what she was doing we felt at ease with her.

Reply from Hays Travel - Morecambe
We have just booked for Spain with Hays after booking last year for the USA. Customer service has always been excellent. Really patient, helpful and insightful. Thank you!

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
The agent was very patient as it took a lot of to and fro to get booked exactly what I wanted but we finally got there so was very helpful indeed.

Reply from Hays Travel - Morecambe
Very thorough looking at different options with patience.

Reply from Hays Travel - Morecambe
Chloe was amazing sorted out our big family holiday for next year was so helpful

Reply from Hays Travel - Morecambe
The lady was very thorough in checking everything and very pleasant to deal with

Reply from Hays Travel - Morecambe
Excellent service and help
deciding where to go on holiday. They really take time and care with each client. I would highly recommend Hays travel

Reply from Hays Travel - Morecambe
I called into get some paper work for my hoilday in may and booked anther holiday in july the staff in morecambe are good and plesant

Reply from Hays Travel - Morecambe
Claire was knowledgeable about the destination and the options available to us. Great service as always.

Reply from Hays Travel - Morecambe
Fantastic friendly staff, very helpful and nothing was too much trouble.

Reply from Hays Travel - Morecambe
Chloe was brilliant , found a package tailored to my exact needs down to an air conditioned gym and sea view room with perfect location , great price helped me with discount and sorted my euros at a good rate whilst in store
Could not Be happier thanks Chloe :)

Reply from Hays Travel - Morecambe
The staff at Morecambe branch were very helpful, pleasant and friendly.

Reply from Hays Travel - Morecambe
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