Hays Travel - Morecambe Reviews 

717
TrustScore 5 out of 5

4.9

27 Euston Road, LA4 5DF Morecambe, GB


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Rated 5 out of 5 stars

Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more

Company replied

Rated 5 out of 5 stars

Aways good as Iv got 2 booked for next year, I do perf to talk face to face like yesterday, and with recommendations from a lovely lady who works there she was telling us about her place she visited,... See more

Company replied

Rated 5 out of 5 stars

My husband and I fancied a city break, we wanted Vienna, but couldn’t book due to our preferred dates not being available. Becky went through other locations to see what was on offer they may be of... See more

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Rated 5 out of 5 stars

Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 27 Euston Road, LA4 5DF, Morecambe, United Kingdom

  • 01524884645

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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4.9

All reviews

(717)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thanks so much for leaving a 5 star review, along with wonderful comments about the team. We really do appreciate it. Team Morecambe

Rated 5 out of 5 stars

Excellent service quickly and nice…

Excellent service quickly and nice staff highly recommend

February 23, 2026
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Reply from Hays Travel - Morecambe

Thank you for this great review! We hope you have a lovely time in Cyprus. Adele & team Morecambe

Rated 5 out of 5 stars

Great and efficient experience

We knew where we wanted to go amd called the shop in advance. What was great was that Talia did all the research for us comparing prices from around 4 different companies before we even arrived . She went through everything with us and got us the best possible deal .

February 22, 2026
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Reply from Hays Travel - Morecambe

Thank you Mandy for this lovely review we hope your looking forward to your holiday, Talia and team :)

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service. The staff give exactly what we're looking for and are happy to spend time searching for alternatives. Regularly book holidays through them and will always return.

February 15, 2026
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Reply from Hays Travel - Morecambe

Thank you Peter for your lovely review we hope your looking forward to your holiday. Karen and team :)

Rated 5 out of 5 stars

Chloe was once again very helpful & was…

Chloe was once again very helpful & was able to offer me the holiday that I was looking for a very good price. Nothing was to much trouble, I wouldn’t hesitate to recommend Hays & I will definitely be using them again.

February 21, 2026
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Reply from Hays Travel - Morecambe

Thank you for your lovely review Paul we hope your looking forward to your holiday. Chloe and team:)

Rated 5 out of 5 stars

Chloe was friendly

Chloe was friendly, helpful and polite. Secured the booking we wanted. An asset to hays morecambe .

February 17, 2026
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Reply from Hays Travel - Morecambe

Thank you so much for the 5 star review and wonderful comments about Chloe. Amazing to read, that she was helpful, polite and secured the booking you wanted. Team Morecambe

Rated 5 out of 5 stars

the numerous of times booked felt…

the numerous of times booked felt relaxed . wishto thank talia being helpful with a comlpaint re no assistance from coach to ship,

February 5, 2026
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Reply from Hays Travel - Morecambe

Thank you so much for the 5 star review and amazing comments about our Talia. Absolutely wonderful to read and we love that you have booked with us again. We are feeling the love this valentines weekend from your review. Team Morecambe

Rated 5 out of 5 stars

Cruise

Very accommodating, patient and pleasant

February 13, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for the 5 star review and amazing comments about our Chloe. Thank you for choosing to book with us and we are feeling the love this valentines weekend from your review. We look forward to seeing you soon. Team Morecambe

Rated 5 out of 5 stars

Very pleasant and help assistant

Very pleasant and help assistant.
All the staff were friendly and smiling throughout our visit

February 13, 2026
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Reply from Hays Travel - Morecambe

Thank you so much for the 5 star review for our Lily and team. We are thrilled to read such a wonderful review and we are feeling the love this valentines weekend from your review. We will see you soon, Team Morecambe

Rated 5 out of 5 stars

so helpful helped me all the way…

so helpful helped me all the way finding a holiday

January 30, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for this lovely review we are so glad we found your perfect holiday! Have a great time in Spain. Chloe & team Morecambe

Rated 5 out of 5 stars

Super Efficient Service

We phoned Hayes regarding an offer for a Tenerife holiday that had been emailed to us. Chloe looked at the holiday for us, and after making various enquiries, actually managed to seure the holiday for us at a cheaper rate! Chloe went out of her way to get us the best deal possible. She phoned back when she said she would and the admin side was completed super quick. We would happily recommend Hayes to our friends and family.

February 4, 2026
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Reply from Hays Travel - Morecambe

Thank you for this Great review!! We hope you have an amazing time in Tenerife :) Chloe & Team Morecambe

Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, nice and easy booking . Would definitely book again.

February 2, 2026
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Reply from Hays Travel - Morecambe

Thanks for the 5 star review and wonderful comments, we are so happy to read we were very helpful, knowledgeable also about the booking was easy. We look forward to seeing you soon, Claire & Morecambe team

Rated 5 out of 5 stars

Full marks for Claire at Hays Morecambe

Had a pleasant. productive experience at Hays Travel Morecambe.
Claire answered all my queries in a clear calm fashion. I never felt rushed and had everything explained clearly.
I have since contacted Claire by phone and had my questions answered.

January 29, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for this lovely review Derek we hope your looking forward to your holiday. Claire and team :)

Rated 5 out of 5 stars

Very helpful staff been with Hays last…

Very helpful staff been with Hays last 3/4 years Thanks.

January 28, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your lovely review John we hope your looking forward to your holiday. Claire and team:)

Rated 5 out of 5 stars

Nice relaxed friendly environment

Nice friendly , honest genuine Verry professional

January 25, 2026
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Reply from Hays Travel - Morecambe

Thank you George for your kind review, we hope your are looking forward to your trip to Spain, thank you :-) Adele and Team Morecambe

Rated 5 out of 5 stars

Went into Hays when we saw a holiday…

Went into Hays when we saw a holiday advertised in the window. Claire was very helpful and answered our queries about the hotel etc.

January 24, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you Susan for your kind review and we hope you are looking forward to your holiday to Benidorm, Thank you :-) Claire and Team Morecambe

Rated 5 out of 5 stars

Lily is absolutely brilliant.

Lily is absolutely brilliant.
She is so knowledgeable.
So Polite.
And makes you feel so comfortable.
My mum has a brain injury,
She doesn’t retain information,
And Lily was so good she just kept repeating information as required.

January 24, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Hi Laura, thank you so much for your lovely review, we are always here if you need anything, thank you :-) Lily and Team Morecambe

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