Hays Travel - Morecambe Reviews 

717
TrustScore 5 out of 5

4.9

27 Euston Road, LA4 5DF Morecambe, GB


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Rated 5 out of 5 stars

Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more

Company replied

Rated 5 out of 5 stars

Aways good as Iv got 2 booked for next year, I do perf to talk face to face like yesterday, and with recommendations from a lovely lady who works there she was telling us about her place she visited,... See more

Company replied

Rated 5 out of 5 stars

My husband and I fancied a city break, we wanted Vienna, but couldn’t book due to our preferred dates not being available. Becky went through other locations to see what was on offer they may be of... See more

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Rated 5 out of 5 stars

Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 27 Euston Road, LA4 5DF, Morecambe, United Kingdom

  • 01524884645

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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4.9

All reviews

(717)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Our holiday to Benidorm

Talia sorted our booking for Benidorm very efficiently. She has arranged several holidays for us and is always the same. That's why we always book with Hays travel. Thanks so much.

April 28, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for the 5 star review and wonderful comments about our Talia, thanks for booking with us again we really do appreciate it. Team Morecambe

Rated 5 out of 5 stars

We had a very small window in which we…

We had a very small window in which we could have our 14 days holiday. Our first choice was not available but the travel agent patiently went through our options and we think we have been found a great holiday . Hay’s make the process easy

April 28, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for a 5 star review and the amazing comments for our Adele, we are really happy to read she was patient and went through options with you. Your holiday countdown has started. We look forward to seeing you soon. Team Morecambe

Rated 5 out of 5 stars

I visited Morecambe Hays travel and…

I visited Morecambe Hays travel and Talia was very lovely and helped me find the perfect deal and destination for my holiday, would definitely recommend.

April 19, 2026
Unprompted review
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Reply from Hays Travel - Morecambe

Thank you for this kind review! Hope you have a lovely time in Bulgaria!! :) - Talia & Team Morecambe

Rated 5 out of 5 stars

Very nice young lady polite friendly…

Very nice young lady polite friendly helpful and patient . Sorted us out and found exactly what we wanted

April 23, 2026
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Reply from Hays Travel - Morecambe

Thank you for your lovely review we hope your looking forward to your holiday. Talia and team:)

Rated 5 out of 5 stars

Fabulous service couldn't have been…

Fabulous service couldn't have been more helpful.

April 14, 2026
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Reply from Hays Travel - Morecambe

Thank you so much for the 5 star review and wonderful comments. We are thrilled to read. We look forward to seeing you soon. Team Morecambe

Rated 5 out of 5 stars

Very helpful

Very helpful, quck easy booking by Chloe. Nothing too much trouble.

April 8, 2026
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Reply from Hays Travel - Morecambe

Thank you for this lovely review Malcolm we hope your looking forward to your holiday. Chloe and team:)

Rated 5 out of 5 stars

Really helpful and friendly

Really helpful and friendly

April 7, 2026
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Reply from Hays Travel - Morecambe

Thanks Linda :) We hope you enjoy your 2 holidays booked and we can't wait to hear about them when you arrive back home. Chloe

Rated 5 out of 5 stars

Lynda Jennifer and everyone very…

Lynda Jennifer and everyone very happy with the up coming holuday

March 27, 2026
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Reply from Hays Travel - Morecambe

Hi Lynda, thank you so much for your kind review, we hope you are all looking forward to your holiday :-) Team Morecambe

Rated 5 out of 5 stars

Staff are friendly they listen to the…

Staff are friendly,they listen to the wish list & try to find you a match.
Nothing is too much trouble.

March 31, 2026
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Reply from Hays Travel - Morecambe

Thank you so much for the 5 star review and wonderful comments. So happy to read that nothing is too much trouble. We appreciate you booking with us and we are excited to be apart holiday countdown. The Morecambe team

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

March 26, 2026
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Reply from Hays Travel - Morecambe

Thank you for this review, I'm so glad you enjoyed your time in Hays Travel :) Chloe

Rated 5 out of 5 stars

The manager claire

The manager of the Morecambe branch is superb. Good old fashioned service like back in the old days. Hugely important to this old codger who is not computer literate and does not do " online" - who prefers cash to cards and thinks that technology will bring downfall to us all.

March 21, 2026
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Reply from Hays Travel - Morecambe

Thank you so much for the wonderful comments and review, you have made my day. I really appreciate the time you have taken to leave a review for me. Yes we are still very happy to accept cash, Thank you so much for booking with us again. Claire

Rated 5 out of 5 stars

The girls are so helpful that made it…

The girls are so helpful that made it stress free and the booking was so much easier from airport to hotel done. Now all we have to do is relax and enjoy
Thank you girls

March 21, 2026
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Reply from Hays Travel - Morecambe

Thank you for this lovely review Catherine we hope you have a lovely time away. Lily and team :)

Rated 5 out of 5 stars

Saw a holiday on Facebook nipped into…

Saw a holiday on Facebook nipped into the Morecambe branch and Claire served me she was very professional and friendly she found the holiday I saw on Facebook she booked it for me and I am looking forward to my holiday a nice short break away I will definitely go back to the Morecambe branch

March 20, 2026
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Reply from Hays Travel - Morecambe

Thank you for your lovely review. Thanks Adele

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and pleasant to talk to. They explained everything very clearly and we booked our holiday there and then

February 26, 2026
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Reply from Hays Travel - Morecambe

Thank you for your lovely review Diane we hope your looking forward to your holiday, Talia and team:)

Rated 5 out of 5 stars

The young girl was very patient with me…

The young girl was very patient with me to find the best holiday for me.This is the third time I have booked with you,and will carry on doing so. Thank you

February 18, 2026
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you so much for leaving a 5 star review for our Lily and the team. So lovely to read that Lily was patient and found the best holiday for you. We really appreciate you choosing to book your third holiday with us and we look forward to helping you book future holidays as well. Team Morecambe

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