Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more
Company replied
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Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more
Company replied
Aways good as Iv got 2 booked for next year, I do perf to talk face to face like yesterday, and with recommendations from a lovely lady who works there she was telling us about her place she visited,... See more
Company replied
My husband and I fancied a city break, we wanted Vienna, but couldn’t book due to our preferred dates not being available. Becky went through other locations to see what was on offer they may be of... See more
Company replied
Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
27 Euston Road, LA4 5DF, Morecambe, United Kingdom
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Talia sorted our booking for Benidorm very efficiently. She has arranged several holidays for us and is always the same. That's why we always book with Hays travel. Thanks so much.

Reply from Hays Travel - Morecambe
We had a very small window in which we could have our 14 days holiday. Our first choice was not available but the travel agent patiently went through our options and we think we have been found a great holiday . Hay’s make the process easy

Reply from Hays Travel - Morecambe
I visited Morecambe Hays travel and Talia was very lovely and helped me find the perfect deal and destination for my holiday, would definitely recommend.

Reply from Hays Travel - Morecambe
Very nice young lady polite friendly helpful and patient . Sorted us out and found exactly what we wanted

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
Very helpful and friendly staff use them all the time

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
Popped in to book a last minute cruise 30 mins later all booked payed for n printed off .fantastic service thankyou

Reply from Hays Travel - Morecambe
Lynda Jennifer and everyone very happy with the up coming holuday

Reply from Hays Travel - Morecambe
Staff are friendly,they listen to the wish list & try to find you a match.
Nothing is too much trouble.

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
The manager of the Morecambe branch is superb. Good old fashioned service like back in the old days. Hugely important to this old codger who is not computer literate and does not do " online" - who prefers cash to cards and thinks that technology will bring downfall to us all.

Reply from Hays Travel - Morecambe
The girls are so helpful that made it stress free and the booking was so much easier from airport to hotel done. Now all we have to do is relax and enjoy
Thank you girls

Reply from Hays Travel - Morecambe
Saw a holiday on Facebook nipped into the Morecambe branch and Claire served me she was very professional and friendly she found the holiday I saw on Facebook she booked it for me and I am looking forward to my holiday a nice short break away I will definitely go back to the Morecambe branch

Reply from Hays Travel - Morecambe
Good communication and explained all deals on offer

Reply from Hays Travel - Morecambe
The staff were very helpful and pleasant to talk to. They explained everything very clearly and we booked our holiday there and then

Reply from Hays Travel - Morecambe
The young girl was very patient with me to find the best holiday for me.This is the third time I have booked with you,and will carry on doing so. Thank you

Reply from Hays Travel - Morecambe
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