Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aways good as Iv got 2 booked for next year, I do perf to talk face to face like yesterday, and with recommendations from a lovely lady who works there she was telling us about her place she visited,... See more
Company replied
My husband and I fancied a city break, we wanted Vienna, but couldn’t book due to our preferred dates not being available. Becky went through other locations to see what was on offer they may be of... See more
Company replied
Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
27 Euston Road, LA4 5DF, Morecambe, United Kingdom
- 01524884645
4.9
Excellent
717 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from initial consult…
Great service from initial consult through to booking our first abroad holiday in 5 years. Regular checkins & all requirements met. I would definitely recommend Hays Travel in Morecambe.
June 12, 2026
Reply from Hays Travel - Morecambe
Thank you for your lovely review Kelly. We hope you have a brilliant holiday and we can't wait to hear all about it :) Claire + Team
Staff Always Helpful and Friendly
As per usual Lily was very helpful and friendly, as are all the staff. Always book our holidays at Hays in Morecambe. Booking process was very easy, never feel rushed or under pressure.
June 5, 2026
Reply from Hays Travel - Morecambe
Thank you for lovely review :) Thank you for coming back to us and we will see you again soon. Lily
Chloe was helpful and booking holiday…
Chloe was helpful and booking holiday with Hays Travel is so reassuring.
May 30, 2026
Reply from Hays Travel - Morecambe
Thank you Susan for your lovely reply we hope your looking forward to your holiday. Chloe and team :)
Excellent service yet again
Excellent service yet again from Clare.
Listened to what we wanted from our holiday. Looked at what we had already found and then found us a great deal.
May 24, 2026
Reply from Hays Travel - Morecambe
Thank you for your lovely review was a pleasure booking your holiday to Egypt. Thanks Claire
Reply from Hays Travel - Morecambe
Thank you for your lovely review it was a pleasure booking your Americas Golden West and Las Vegas. Thanks Chloe
The lady who helped us was clear and…
The lady who helped us was clear and helpful she new what she was doing we felt at ease with her.
May 16, 2026
Reply from Hays Travel - Morecambe
Hi Kevin, Thank you for your kind review, we hope you are looking forward to your cruise, Thank you from Claire and Hays Travel Morecambe :-)
Excellent customer service
We have just booked for Spain with Hays after booking last year for the USA. Customer service has always been excellent. Really patient, helpful and insightful. Thank you!
May 22, 2026
Reply from Hays Travel - Morecambe
Thank you for your great review Chris :)
Reply from Hays Travel - Morecambe
Hi Graham, thank you for your kind review, we hope you are looking forward to your Spain holiday :-) Thank you from Adele and Team Morecambe
Booking for india
The agent was very patient as it took a lot of to and fro to get booked exactly what I wanted but we finally got there so was very helpful indeed.
May 18, 2026
Reply from Hays Travel - Morecambe
Hi Sharon, thank you for your kind review, we hope you are looking forward to your holiday to India :-) Thank you from Adele and Team Morecambe
Reply from Hays Travel - Morecambe
thank you for this kind review! We hope you have a great time! :) -Chloe
Very thorough looking at different…
Very thorough looking at different options with patience.
May 14, 2026
Reply from Hays Travel - Morecambe
Thanks so much for your 5 star review and wonderful comments. So lovely to read. Thanks for booking with us we really appreciate it. Team Morecambe
Chloe was amazing sorted out our big…
Chloe was amazing sorted out our big family holiday for next year was so helpful
May 7, 2026
Reply from Hays Travel - Morecambe
Thanks so much for your 5 star review and wonderful comments about Chloe. Thanks for booking with us we really appreciate it. Team Morecambe
The lady was very thorough in checking…
The lady was very thorough in checking everything and very pleasant to deal with
May 8, 2026
Reply from Hays Travel - Morecambe
Thank you for your lovely review Sandra :) Enjoy the sun!! We will look forward to booking your next holiday. Chloe
Excellent service and help
Excellent service and help
deciding where to go on holiday. They really take time and care with each client. I would highly recommend Hays travel
May 9, 2026
Reply from Hays Travel - Morecambe
Thanks for your lovely review Karen :) I hope you have a lovely holiday celebrating your birthday! See you again soon. Chloe
As good as always excellent service
May 8, 2026
Reply from Hays Travel - Morecambe
We are so happy you had a positive experience! Thank you for this kind review, we hope you have an amazing time on your holiday. -Chloe
Claire was knowledgeable about the…
Claire was knowledgeable about the destination and the options available to us. Great service as always.
April 26, 2026
Reply from Hays Travel - Morecambe
Thank you so much for the 5 star review and wonderful comments about our Claire. Thanks for booking with us and we look forward to seeing you soon. Team Morecambe
Reply from Hays Travel - Morecambe
Thank you William for your kind review, we hope you are lookingforward to your tour, Thank you from Claire and Team Morecambe :-)
Fantastic friendly staff
Fantastic friendly staff, very helpful and nothing was too much trouble.
May 1, 2026
Reply from Hays Travel - Morecambe
Thank you John for your kind review and your repeat business, Thank you from Talia and Team Morecambe :-)
Chloe was brilliant
Chloe was brilliant , found a package tailored to my exact needs down to an air conditioned gym and sea view room with perfect location , great price helped me with discount and sorted my euros at a good rate whilst in store
Could not Be happier thanks Chloe :)
April 29, 2026
Reply from Hays Travel - Morecambe
Thank you for this kind review, we are so happy we found your perfect getaway! We hope you have an amazing time in Tenerife. -Chloe
The staff at Morecambe branch were very…
The staff at Morecambe branch were very helpful, pleasant and friendly.
April 30, 2026
Reply from Hays Travel - Morecambe
Thank you for this kind review, we hope you have an amazing time on your cruise. -Chloe
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.