Hays Travel - Morley Reviews 407

TrustScore 5 out of 5

4.9

91 Queen Street, LS27 8EF Morley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Scarlett and Emma went the extra mile to ensure we booked our holiday. Nothing was too much trouble from finding out flight times and liaising with Cunard even though flights had sold out from Manche... See more

Company replied

Rated 5 out of 5 stars

Welcomed as soon as we walked through the door and were asked how we could be helped. Courtney was friendly and patient spending time to find our perfect wedding anniversary holiday, showing us optio... See more

Company replied

Rated 5 out of 5 stars

The whole team was amazing. However, a special thanks and recognition must be extended to Scarlett. To say I was picky with my Holiday requirements is an understatement, not the easiest of custome... See more

Company replied

Rated 5 out of 5 stars

Everything went smoothly no problems Emma was very helpful and knowledgeable she went through everything and said if we had anymore questions just to get back to her

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 91 Queen Street, LS27 8EF, Morley, United Kingdom

  • 01138275442

4.9

Excellent

TrustScore 5 out of 5

407 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service


Courtney gave a wonderful
Service and efficient getting me everything I wanted and in no time at all booked and
all the staff are very helpful and polite

May 6, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you so much for this lovely feedback as always Stephen, It is always a pleasure see you both again soon! :) - Courtney

Rated 5 out of 5 stars

The staff were lovely

The staff were lovely, friendly, knowledgeable. Interested in what I wanted. Very professional, every detail covered in understandable terms.

May 3, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you so much for this lovely feedback Amanda, we really appreciate it!

Rated 5 out of 5 stars

Everything went smoothly no problems…

Everything went smoothly no problems Emma was very helpful and knowledgeable she went through everything and said if we had anymore questions just to get back to her

April 25, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thankyou for the lovely feedback :)

Rated 5 out of 5 stars

Staff really helpful

Staff really helpful

April 12, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thankyou for the lovely feedback, it is much appreciated :)

Rated 5 out of 5 stars

Friendly and at short notice arrange…

Friendly and at short notice arrange professionally a cruise for my respite holiday. Any queries I had afterwards were answered satisfactorily.
Glad I visited Hays for help.

April 4, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thankyou so much for the lovely feedback. We are so glad to have been able to get you on this lovely cruise! :)

Rated 5 out of 5 stars

I have booked travel through Hays for the past five years…

I have booked travel through Hays for the last 5 years as I find they make the whole process much easier. This includes West End shows and organised trips. The staff are always friendly and helpful.

April 3, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thankyou so much for this lovely feedback, always a pleasure to get you booked! :)

Rated 5 out of 5 stars

Sophie was very helpful

Sophie was very helpful , knowledgable and knew all about the resort so would like to thank Sophie and hays travel once again ,looking forward to a great break away , would definitely recommend you to my friends ,thanks again

April 4, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you for your lovely feedback it is very much appreciated

Rated 5 out of 5 stars

Next Holiday

Excellent staff

March 28, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thankyou for the lovely feedback, a pleasure to book you as always :)

Rated 5 out of 5 stars

Scarlett and Emma went the extra mile…

Scarlett and Emma went the extra mile to ensure we booked our holiday. Nothing was too much trouble from finding out flight times and liaising with Cunard even though flights had sold out from Manchester they made it possible. Looking forward to our amazing holiday, thank you xx

March 27, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thankyou so much for the lovely feedback! So glad we could get you on this amazing cruise! :)

Rated 5 out of 5 stars

Louisa was great she found me and my…

Louisa was great she found me and my friend a holiday in may got everything we asked for and even booked our car parking

March 27, 2026
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thankyou so much for the lovely feedback! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look