The staff are amazing and always helpful this is my 10th holiday I have booked through Hays!! Highly recommend booking through them! Shoutout to Louisa and Courtney for all your help finding me the be... See more
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The staff are amazing and always helpful this is my 10th holiday I have booked through Hays!! Highly recommend booking through them! Shoutout to Louisa and Courtney for all your help finding me the be... See more
Company replied
All the staff at Hays travel Morley are so helpful and accommodating and go up and beyond helpfulness if that makes sense. Nothing is too much for the them. Will always use them. They treat you like... See more
Company replied
Courtney dealt with our booking as usual and got me a better deal than what id found on the jet 2 site she's great and ill always use hays especially if she's there
Company replied
Welcomed as soon as we walked through the door and were asked how we could be helped. Courtney was friendly and patient spending time to find our perfect wedding anniversary holiday, showing us optio... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
91 Queen Street, LS27 8EF, Morley, United Kingdom
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The staff in this branch are all wonderful and make the whole booking process simple.

Reply from Hays Travel - Morley
Friendly and at short notice arrange professionally a cruise for my respite holiday. Any queries I had afterwards were answered satisfactorily.
Glad I visited Hays for help.

Reply from Hays Travel - Morley
I have booked travel through Hays for the last 5 years as I find they make the whole process much easier. This includes West End shows and organised trips. The staff are always friendly and helpful.

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
Sophie was very helpful , knowledgable and knew all about the resort so would like to thank Sophie and hays travel once again ,looking forward to a great break away , would definitely recommend you to my friends ,thanks again

Reply from Hays Travel - Morley
Scarlett and Emma went the extra mile to ensure we booked our holiday. Nothing was too much trouble from finding out flight times and liaising with Cunard even though flights had sold out from Manchester they made it possible. Looking forward to our amazing holiday, thank you xx

Reply from Hays Travel - Morley
Louisa was great she found me and my friend a holiday in may got everything we asked for and even booked our car parking

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
Thanks to Emma at Morley for a great job.
I owe her an Easter Egg

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
All the girls are so friendly and nothing is too much trouble.

Reply from Hays Travel - Morley
Lisa was very good gave the extra attention to make sure we got the dates and holiday we wanted. Contact was on more than one day and more than one communication way

Reply from Hays Travel - Morley
Friendly, knowledgeable, and VERY patient.
BEST BIT..... They PRINT all the documents you need. Don't have to worry about my printer breaking down, or running out of ink.

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
Explained everything about the cruise as it’s our first time cruising

Reply from Hays Travel - Morley
Listened to our thoughts and ideas, discussed best options. Friendly and helpful throughout 10/10

Reply from Hays Travel - Morley
Fantastic customer service especially from Louisa and Courtney as always. They both make booking a holiday a good experience

Reply from Hays Travel - Morley
Staff was lovely to talk to and go through what holidays was available to me. Booking was easy simple

Reply from Hays Travel - Morley
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