Always have the best experience from advice, information booking a holiday or travel money. Friendly staff and very helpful. We booked through Linda this time and she was amazing.
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We were served by a most helpful lady. She was very pleasant and extremely helpful. She went out of her way to ensure our needs were met. She contacted the holiday company direct and obtained a severa... See more
Company replied
As per every year,the staff are fantastic @ the Aycliffe branch.Been booking here for over 30 years,and every time the staff are perfect,so helpfull and professional can not fault the team 👍😄
Company replied
As soon as I walked through the door the girls were friendly and very welcoming , Aimee was super friendly listened to everything I asked for and went above and beyond to help me find the perfect hote... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
42 Beveridge Way, DL5 4DS, Newton Aycliffe, United Kingdom
- 01325 320611
5.0
Excellent
1K reviews
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Friendly helpful lady who booked our…
Friendly helpful lady who booked our holiday thank u
July 28, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you for your fantastic review. We are so pleased to hear that you received such a great deal. We truly appreciate your kind words.
Claire :)
Won’t book anywhere else
Always have the best experience from advice, information booking a holiday or travel money. Friendly staff and very helpful. We booked through Linda this time and she was amazing.
August 4, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you so much for booking with me, it was my pleasure as always.
Linda.
Hays Travel are Great!
First class. Easy to book again for our chosen holiday. Always happy to help and checked what was the best price.
August 2, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you for your wonderful feedback! We are so pleased to hear that booking your holiday was easy and that we could help you find the best price.
Jude :)
Reply from Hays Travel - Newton Aycliffe
Thank you so much for booking with me again, it was my pleasure as always.
Linda xx
We wanted a break away but we…
We wanted a break away but we didn't.did have next year's brochure we did get the break we wanted thankyou staff were very helpful
August 1, 2026
Reply from Hays Travel - Newton Aycliffe
We're so pleased to hear that our team was able to help you find the perfect break for next year. Thank you for your kind feedback! Thanks Aimee :)
Knowledgeable and experienced staff
Had a very experienced and professional member of staff, Vicki had a good knowledge of many of the things we needed to know and gave us some good advice.
July 29, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you so much for this lovely feedback.
It was a pleasure seeing you both and I really do look forward to seeing you again soon and getting your next adventure arranged.
See you soon.
Vicki
As always our visit to Hays was very…
As always our visit to Hays was very pleasant , helpful and an enjoyable visit
July 29, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you for this lovely feedback.
It was a lovely to meet all you ladies.
I hope to see you again all soon.
Thanks
Vicki
The lady who booked my holiday could…
The lady who booked my holiday could not have been more helpful
July 28, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you so much for booking with me. It was a pleasure to meet you and we are here to help if you have any queries along the way.
Linda :)
Your staff were very helpful and polite…
Your staff were very helpful and polite when we booked our holiday
July 19, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and polite when you booked your holiday. We truly appreciate your kind words.
The staff helped us out tremendously as…
The staff helped us out tremendously as we’ve never booked a holiday before
July 23, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you so much for booking with me. It was a pleasure to meet you and we are here to help if you have any queries along the way.
Linda :)
As per every year,the staff are…
As per every year,the staff are fantastic @ the Aycliffe branch.Been booking here for over 30 years,and every time the staff are perfect,so helpfull and professional can not fault the team 👍😄
July 21, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you so much for your wonderful review! We are so delighted to hear that our team consistently provides such helpful and professional service. We truly appreciate your loyalty over the past 30 years! Thanks :) Katie
Reply from Hays Travel - Newton Aycliffe
Thank you for your lovely feedback it was my pleasure. Jude : )
Reply from Hays Travel - Newton Aycliffe
Thank you so much for your wonderful feedback and for booking with me.
Vicki :)
Reply from Hays Travel - Newton Aycliffe
Thank you for your fantastic review. We are so pleased to hear that you received such a great deal. We truly appreciate your kind words.
Claire :)
Staff was friendly and very helpful…
Staff was friendly and very helpful making sure that my holiday was the right one for us
July 11, 2026
Reply from Hays Travel - Newton Aycliffe
Aww thank you for your lovely review, it was my pleasure :) Claire
We were served by a most helpful lady
We were served by a most helpful lady. She was very pleasant and extremely helpful. She went out of her way to ensure our needs were met. She contacted the holiday company direct and obtained a several availability dates. The whole booking processed was completed within forty minutes
July 17, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you for this lovely feedback and it was a pleasure helping you get dates that suited you both.
Im sure this will come round quick.
I look forward to seeing you both again soon.
Many Thanks Vicki
All of the staff were fantastic
All of the staff were fantastic. Entertaining the kids while Claire helped me look at holidays. Found me such a deal that I booked straight away. I had intended to discuss it with my other half but decided to just do it there and then.
July 16, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our service friendly and helpful. We truly appreciate your kind words. Thanks Claire :)
Vicki is great
I always deal with Vicki and she just knows what Im always looking for so it makes my life booking very easy. Thanks again :)
July 16, 2026
Reply from Hays Travel - Newton Aycliffe
It was a pleasure as always Paul
I love helping you create memories with the little one.
Sure I will hear from you soon for the next one.
Vicki x
Booked coach trip with Hays
Booked coach trip with Hays. Was very easy and quicker than going direct to coach company.
Thankyou
July 14, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you for this lovely feedback.
It was a pleasure helping get your holiday arranged.
I look forward to seeing you again soon.
Thanks
Katie
We experienced a really good standard…
We experienced a really good standard of communication , attention to details before and during our booking .
Linda is thorough and makes the process smooth .
July 15, 2026
Reply from Hays Travel - Newton Aycliffe
Thank you for your wonderful review. It was my pleasure arranging your holiday for you.
Linda :)
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