Hays Travel - NHS Reviews 35

Samantha Simpson, the
Virtual Contact Centre Team Leader is amazing at finding the best holidays for us. She's helped us find our last 3 holidays and they have always been brilliant :)

Samantha our agent was excellent, very helpful and knowledgeable. She took the time to help us find a holiday tailored to our family and within budget.

Samkantha was really helpful and did all the hard work

My agent Samantha was excellent.she made sure to stick to the plan we discussed and kept everything within my budget. She also provided a great range of well-thought-out suggestions. Her professionalism and attention to detail made the whole process smooth and stress-free.

Easy and smooth process

Sam was very helpful and prompt with booking my trip. I would definitely use and recommend Hays travel.

Amazing service, Samantha was very knowledgeable and really good - she is an asset to your team. I will definitely be using Hays again

This is the 2nd year that I have booked a holiday with Samantha Simpson and both times she has been courteous, very friendly, easy to communicate with and has made my booking experience a positive one

Was offered 4 different holidays to suit my small budget and was given time to look into them and decide what was best for us. Quick , friendly and efficient service.

I booked a break to Amsterdam through my NHS salary sacrifice scheme and this couldn't have been any easier. I dealt with Samantha who put me together a package so quickly that involved everything I had asked for at a great price too! I would definitely use Hays Travel again in the future!

The person who finally booked our holiday was very helpful. The slightly low rating I have given is due to the archaic booking process for NHS staff. Having to book a holiday on the phone made me feel like I was back in the 1980s and it did not always seem easy to check out suggestions online. Haven't been on the holiday yet, but hopefully that side of things will all be good!

The main strength lies in the team's support, as they diligently inquire about all necessary details to secure the most cost-effective options while prioritizing the best service for me. My experiences with Hays have consistently been exceptional, prompting me to recommend their services to my friends, who have since reached out to them.

"I can't thank Samantha Simpson enough for her exceptional help in booking our family holiday to Majorca through Hays Travel. From the start, she was incredibly attentive, patient, and knowledgeable, making the whole process so much easier for us. She took the time to understand our needs and ensured every detail was covered, offering great suggestions that made our trip even better. Samantha's professionalism and genuine care made a world of difference, and we truly appreciated her outstanding service. Highly recommend her to anyone looking to plan their perfect getaway!"

Very helpful staff Samantha was wonderful couldn't do enough for me friendly and professional x

Very help full, polite people. made it very easy and stress fee on booking my holiday.

Samantha is an absolute angel she really looked after us. Trying to find a reasonably proceed holiday for a large family is not easy. Samantha made the whole process smooth and less stressful.

Travel advisor was very good

Samantha the salary sacrifice agent was very helpful in finding us the right holiday within the parameters we gave her. Very friendly and a great experience.