Samantha Simpson (sales associate) was amazing!! together we booked an amazing get away for my 25th Wedding anniversary. Couldn't fault her at all !!
Location
Switch locationGround Floor Gilbridge Houe, High Street West, SR1 3LH Sunderland, England, GB
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See what reviewers are saying
Georgina was so helpful. It made the process so much easier. Salary sacrifice is such a great way to make holidays affordable. Looking forward to our holiday without it breaking the bank! Thanks
I just wanted to leave a review to recognise the exceptional service Samantha Simpson has provided. I honestly don’t know how she managed to stay so patient with the number of times my siste... See more
I was contacted very quickly by Samantha to help me arrange my holiday using salary sacrifice. She took the time to introduce herself and explain the process and then listened to my requirements. She... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Ground Floor Gilbridge Houe, High Street West, SR1 3LH, Sunderland, England, United Kingdom
- 0191 4570106
4.7
Excellent
46 reviews
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Very helpful
Very helpful. Come back very quickly.
Will definitely recommend Hays travel on my present experience
January 25, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quick response to my enquiry from…
Quick response to my enquiry from someone who clearly knows their product well.
July 3, 2023
Reply from Hays Travel - NHS
Thank you for taking the time to leave me a 5 star Review, I am so pleased I managed to get you booked in to the area you wanted. Enjoy your Daughter's Graduation.
Have a lovely Time. Samantha 0800 215 5980
I was taken care of by Sam of Hays…
I was taken care of by Sam of Hays travel, she was able to help me cancel the first booking I made for December when I found from my husband that he prefers to go to Spain next year. Overall, the experience is good although I would say that it will be better if I was given options and more detailed information since this is the first time that I am booking for holiday using a travel agency.
May 5, 2023
Reply from Hays Travel - NHS
Thank you for taking the time to leave a review, I am pleased we managed to get your holiday changed over for you and your not travelling back on your Birthday now.
Have a wonderful holiday - Samantha 0800 215 5980
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