Fantastic stress free experience as always. Everyone needs a Nick in their life.
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Great price from nick, he beat all my online price searches. Very professional Very helpful and quick to reply. I received all my holiday documents straight away. Will definitely book through h... See more
Company replied
Nick always goes the extra mile to help with my holiday bookings. He knows the standards I like & never fails to deliver. I wouldn’t use anyone else !
Excellent all round service. Nick was prompt regarding our enquiries to our holiday ,his communication skills were evident when choosing a company's offers and benefits. This is our second holiday wit... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Nick Massingham, WF2, Wakefield, United Kingdom
- 01226 691706
4.8
Excellent
97 reviews
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Fantastic stress free experience as…
Fantastic stress free experience as always. Everyone needs a Nick in their life.
June 19, 2026
Excellent all round service
Excellent all round service. Nick was prompt regarding our enquiries to our holiday ,his communication skills were evident when choosing a company's offers and benefits. This is our second holiday with Nick and will have no hesitation using Nick for future bookings.
June 9, 2026
Always goes the extra mile to help. 🙌
Nick always goes the extra mile to help with my holiday bookings. He knows the standards I like & never fails to deliver.
I wouldn’t use anyone else !
May 2, 2026
Nick as been booking our holidays for…
Nick as been booking our holidays for quite a few years now , he’s always very helpful and happy to help with any questions, and always gets the best deal for us , we would definitely recommend him
March 4, 2026
Fira santorini athina luxury suites
Nick was very quick to respond to my request and found us exactly what we wanted
February 12, 2026
My travel agent is very good I can…
My travel agent is very good I can always rely on him as he always does a good mob
January 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nick is always great to deal with
Nick is always great to deal with . He provides a great service and helps us find a holiday that suits all our needs
December 31, 2025
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, happy to help as always!
Nick is super helpful very…
Nick is super helpful very knowledgeable and always happy to help. Our go to for cruises.
January 5, 2026
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, happy to help as always!
Hi Nick always helps me all the way and…
Hi Nick always helps me all the way and spends time helping me love the service
December 18, 2025
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, happy to help as always!
Nick was excellent as usual
Nick was excellent as usual, we were very undecided on what we wanted and he gave us so many options to help us make our final holiday choice. Nothing is ever too much trouble. Thanks Nick you are amazing.
November 29, 2025
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, happy to help as always!
Nick from Hays Travel has gone above…
Nick from Hays Travel has gone above and beyond AGAIN to book our dream holiday. Don’t think we will book another holiday without his help and knowledge. Thanks again Nick
October 23, 2025
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, happy to help as always!
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, happy to help as always!
Great price from nick!
Great price from nick, he beat all my online price searches.
Very professional
Very helpful and quick to reply.
I received all my holiday documents straight away.
Will definitely book through him again.
Thank you nick for booking our family holiday, we look forward to going on it!
July 7, 2025
Unprompted review
Reply from Hays Travel - Nick Massingham
Thanks so much for the great review! I’m glad I could help find the best price and make everything easy for your family holiday. Let me know if you need anything else—looking forward to helping you again soon!
Above and beyond
Nick went above and beyond to tailor our holiday for us. I rang and emailed numerous times and he was always happy to deal with whatever I was asking and has done exactly what I asked him to do.
April 5, 2025
Reply from Hays Travel - Nick Massingham
Thank you so much! I'm really glad I could help tailor the perfect holiday for you. Always happy to assist—don’t hesitate to reach out anytime!
Absolutely delighted with the service…
Absolutely delighted with the service provided by Nick, from initial enquiry right the way through to receiving the documentation.
Have just booked another family holiday using Nick's expertise, that just says how much we trust Nick.
March 15, 2025
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, it's a pleasure to help.
Reply from Hays Travel - Nick Massingham
Thank you so much for the review, a pleasure to help
Nick Massingham at Hays Travel
Nick made it so easy and stress-free, he answered all our questions straight away and was so helpful
March 12, 2025
Reply from Hays Travel - Nick Massingham
Thank you so much for the review, a pleasure to help
Reply from Hays Travel - Nick Massingham
Thank you so much for the review, a pleasure to help
Nick really knows his stuff
Nick really knows his stuff. Great communication and knowledge
February 25, 2025
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, a pleasure to help.
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