Hays Travel - Nick Massingham Reviews 

99
TrustScore 5 out of 5

4.8

Personal Travel Consultant Nick Massingham, WF2 Wakefield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Knowing are travel agent had made sure everything was in place and very helpful we have had no problems with the company

Rated 5 out of 5 stars

Great price from nick, he beat all my online price searches. Very professional Very helpful and quick to reply. I received all my holiday documents straight away. Will definitely book through h... See more

Company replied

Rated 5 out of 5 stars

Nick made booking our first cruise easy. He provided recommendations for our family based on our requirements and found pricing on various dates. The booking process was reassuring and clear, with all... See more

Company replied

Rated 5 out of 5 stars

Nick was excellent as usual, we were very undecided on what we wanted and he gave us so many options to help us make our final holiday choice. Nothing is ever too much trouble. Thanks Nick you are ama... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Nick Massingham, WF2, Wakefield, United Kingdom

  • 01226 691706

4.8

Excellent

TrustScore 5 out of 5

99 reviews

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4.8

All reviews

(99)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Nick has booked all my personal and…

Nick has booked all my personal and family travel including business and holidays for the past 5 or so years. He has not only made some fantastic recommendations, he has also organised all travel arrangements which have run in a seamless manner. I cannot recommend Nick enough.

January 30, 2025
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, a pleasure to help.

Rated 5 out of 5 stars

Perfect last minute cruise

Reached out to Nick to find me a last minute cruise, as always he did this perfectly, finding the perfect break away and arranging / booking everything. Will be back for some more holidays booking later this year.

January 13, 2025
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, always a pleasure to help!

Rated 5 out of 5 stars

Absolutely fantastic from start to…

Absolutely fantastic from start to finish, Nick was great, I’ll definitely use this service again, thank you very much.

January 9, 2025
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, always a pleasure to help!

Rated 5 out of 5 stars

Great experience

This is the second trip I have booked with Nick - he goes above and beyond to fit the brief and is super friendly and efficient to deal with.

January 5, 2025
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Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Nick provides an excellent service…

Nick provides an excellent service every time we use him! Highly recommended

November 20, 2024
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Reply from Hays Travel - Nick Massingham

Thank you so much for the kind words, always a pleasure to help.

Rated 5 out of 5 stars

Prompt reply to my enquiry from Nick…

Prompt reply to my enquiry from Nick Massingham. He provided clear information about the rental property choices and booking procedure. Quick efficient seamless service . All arranged very quickly. Thank you .

November 3, 2024
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for the kind words, always a pleasure to help.

Rated 5 out of 5 stars

Nick made booking our first cruise…

Nick made booking our first cruise easy. He provided recommendations for our family based on our requirements and found pricing on various dates. The booking process was reassuring and clear, with all documents provided quickly by email. Nick is super helpful and we would not hesitate to recommend

August 31, 2024
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, always a pleasure to help x

Rated 5 out of 5 stars

Dream holiday thanks to Nick at Hays Travel

Nick provided excellent customer service and was professional and very friendly .
Very knowledgeable too but most of all , very patient when helping us to find our dream holiday !
We will be forever grateful x

June 15, 2024
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, always a pleasure to help x

Rated 5 out of 5 stars

Helpful and responsive Nick listened to what i wanted

Nick listened to what i wanted, he went away to explore options and got back to me. Nothing is ever too much, we have booked many holidays with Nick and really enjoyed them all. Keep up the great work Nick.

May 29, 2024
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, always a pleasure to help x

Rated 5 out of 5 stars

Nick Massingham is very professional…

Nick Massingham is very professional and always delivers what we ask for Does not matter what time you email him he always responds He remembers what you prefer Excellent Your lucky to have him as a member of your team We tired once to book a holiday even tho the holiday was good the experience of booking it was not We have only known Nick since October 2023 Since then we have booked five holidays
We can’t thank him enough

April 22, 2024
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Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, a pleasure to help.

Rated 5 out of 5 stars

Good service by nick cheers

Good service by nick cheers

March 15, 2024
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, a pleasure to help.

Rated 5 out of 5 stars

Absolutely brilliant

We love Nick he’s done quite a few of our bookings now and we always go back to him nothings too much trouble

March 1, 2024
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, it's a pleasure to help

Rated 5 out of 5 stars

Super service very quick I like the…

Super service very quick I like the format everything is done in and the printouts sent to me in the post

January 31, 2024
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, it's a pleasure to help

Rated 5 out of 5 stars

From the very start of my holiday…

From the very start of my holiday search Nick went above and beyond my expectations.
He dealt with all my requests and questions in a timely manner, this put my mind at ease and made me feel comfortable in my choice to use Hays Travel.

December 7, 2023
Hays Travel - Nick Massingham logo

Reply from Hays Travel - Nick Massingham

Thank you so much for taking the time to leave a review, always a pleasure to help!

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