Knowing are travel agent had made sure everything was in place and very helpful we have had no problems with the company
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Great price from nick, he beat all my online price searches. Very professional Very helpful and quick to reply. I received all my holiday documents straight away. Will definitely book through h... See more
Company replied
Nick made booking our first cruise easy. He provided recommendations for our family based on our requirements and found pricing on various dates. The booking process was reassuring and clear, with all... See more
Company replied
Nick was excellent as usual, we were very undecided on what we wanted and he gave us so many options to help us make our final holiday choice. Nothing is ever too much trouble. Thanks Nick you are ama... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Nick Massingham, WF2, Wakefield, United Kingdom
- 01226 691706
4.8
Excellent
99 reviews
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Great service!!
Great service!!
Was recommended Nick by a family member and wow what a great service we received. Nick was there to answer any questions and worries we had and made our booking so smooth. We now have a family holiday to look forward to and couldn't have done it without the help from Nick.
October 13, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much, it's a pleasure to help
Excellent service
Excellent service, took all the hassle out of booking, very helpful from searching right through to booking holiday, seats, extra luggage, received all paper work. We are a large group travelling together Nick made this so smooth and trouble free.
October 22, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, always a pleasure to help
Fast professional service
Fast professional service, Nick has superb knowledge and can help find your perfect holiday.
October 12, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, always a pleasure to help
First experience with Hays and Nick
First experience with Hays and Nick. Have to say I’m impressed and would use again in future
October 4, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, a pleasure to help!
Very friendly very helpful
August 26, 2023
Reply from Hays Travel - Nick Massingham
Thank you for taking the time to leave a review, always a pleasure to help
Booked my hoilday with Nick as…
Booked my hoilday with Nick as always so stress free and so professional any questions or queries are always answered and he is very efficient with excellent customer service
August 14, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, always a pleasure to help!
Superb agent.
We have used Nick for several years and he is superb. His level of service is phenomenal! I can not recommend him highly enough. He ensures every aspect of your holiday is covered
July 31, 2023
Unprompted review
Reply from Hays Travel - Nick Massingham
Thank you for taking the time to leave a review, always happy to help!
nick was very helpful
July 24, 2023
Reply from Hays Travel - Nick Massingham
Thank you, always a pleasure to help
Best service and experience
Best service and experience I could have asked for. Nick was so quick in replying, he found everything I had asked for and within a very good budget. He amended my wishes for flights and hotel when I asked, and always went above and beyond for my request. I’d recommend Nick in a heartbeat and will be booking through him again!
July 17, 2023
Reply from Hays Travel - Nick Massingham
Thank you for much for taking the time to leave a review, always a pleasure to help.
Nick was very helpful with information…
Nick was very helpful with information prior to the booking being made answered all the questions we had regarding our trip.
Very professional to deal with
July 18, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review. A pleasure to help!
Highly recommend Nick
Nick answered all of my questions and was really helpful in booking our holiday. Would highly recommend
July 6, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, a pleasure to help
Extremely helpful
Extremely helpful and knowledgeable and returned information quickly. Gave different options which helped to book the holiday.
July 12, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, always a pleasure to help!
This is my second cruise this year that…
This is my second cruise this year that Nick has sorted out for me as we need an accessible cabin. He is a pleasure to deal with and goes above and beyond to find what we are looking for. It’s nice that you know if any problems come up along the way that Nick is just a message or phone call away. The personal touch is much better than dealing with a big call centre to book. I will always come back to Nick for further cruises. Thank you you give a 5 * service.
July 11, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for the kind words and always a pleasure to help
I always book with Nick
I always book with Nick , he finds the best prices takes the stress out of searching for the best deals , nothing too much trouble. I will not book with anyone else.
June 28, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, always a pleasure to help you find the perfect holiday x
Nick Massingham The person who booked my holiday was a…
The person who booked my holiday was a good communicator and he was good at his job very through and percise
June 28, 2023
Reply from Hays Travel - Nick Massingham
Thank you so much for taking the time to leave a review, looking forward to helping you book the next one!
Nick was excellent booked a holiday…
Nick was excellent booked a holiday through him he made it so easy he’s an asset to the company
May 5, 2023
Reply from Hays Travel - Nick Massingham
Thank you for taking the time to leave a review, hope you have a fantastic holiday!
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