Nicky is very professional and helpful and nothing is too much trouble. I'd definitely, recommend her services. I booked a holiday and then overnight decided the other date worked better. Nicky did t... See more
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Have just booked another package holiday with Nickie and so grateful for her help and service she provides! Always there to deal with any query throughout the booking and right up until we go away. Wi... See more
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We found booking a holiday through Nickie super helpful. We gave her hardly any notice for a last minute getaway and she was able to find us lots of lovely places. Nickie spent time finding a holiday... See more
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I saw a holiday online and enquired for more information. Gave Nickie all my details including dates what I was expecting from a "once in a lifetime trip" and she went away and sourced a good deal fo... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Nickie Woolf, GL52, Cheltenham, United Kingdom
- 01242 801627
4.8
Excellent
121 reviews
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Found us exactly what we wanted for a…
Found us exactly what we wanted for a price we were happy with 🤩🤩
June 21, 2026
Reply from Hays Travel - Nickie Woolf
Thank you for your 5* review. Always a pleasure to book your holidays x
Great service
Great service, tailored the holiday to my needs and really helpful, knowledgeable and friendly
May 28, 2026
Reply from Hays Travel - Nickie Woolf
Thank you Laura. It was great assisting you with booking this amazing experience for you and your family
Nickie was very polite
Nickie was very polite , very helpful and friendly, made booking the holiday stress free. Would recommend
May 23, 2026
Reply from Hays Travel - Nickie Woolf
Thank you Sam. It was great to get you booked for Dominican Republic x
Nickie is always amazing
Nickie is always amazing. She listens to exactly what your requirements are and always finds great holidays that tick all of the the boxes.
May 4, 2026
Reply from Hays Travel - Nickie Woolf
Thanks Ged xx
I just phoned Nickie
I just phoned Nickie, told her what we wanted and it was all done, excellent service Nickie, thank you 😊
May 2, 2026
Reply from Hays Travel - Nickie Woolf
Thank you for your kind words. I look forward to assisting you in the future x
Nickie books all my holidays and…
Nickie books all my holidays and nothing is a problem to her trust me give her a try
May 1, 2026
Reply from Hays Travel - Nickie Woolf
THank you Paul x
Listened to what I wanted and produced…
Listened to what I wanted and produced a fab holiday within a short space of time. Very positive experience.
March 28, 2026
Reply from Hays Travel - Nickie Woolf
Thank you Kirsty for yor lovely review.
I look forward to assisting you with your next adventure to the Far East x
Nicky was friendly informative and knew…
Nicky was friendly informative and knew her stuff. She was very quick to respond to my enquiry and was not at all pushy for a sale.
February 18, 2026
Reply from Hays Travel - Nickie Woolf
Thank you Lucy.
It was pleasure to book this amazing holiday for you and I look forward to assisting you in the future x
Kerstins 60th bday cruise
Nicki listens & always trys to set up everything I ask for. We were trying to please 6 people and she did it brilliantly. She always answers my queries. I wouldnt book with anyone else.
January 28, 2026
Reply from Hays Travel - Nickie Woolf
Thank you for your kind works Amanda. Always a pleasure
Helpful & considerate
I have booked many holidays through miss woolf i have mental issues & she is very understanding & helpful she's with us from start to finish always has been we have full faith in her knowledgeable & professional experience
January 28, 2026
Reply from Hays Travel - Nickie Woolf
Thank you for your bookings, past and future
Using a professional travel consultant
We are all used to booking travel arrangements on the internet ourselves. However, using Nickie makes things so much easier and she thinks and takes care of issues that are not always obvious.
January 21, 2026
Reply from Hays Travel - Nickie Woolf
Thank you for booking with me Tony. I hope you enjoy your ski trip with the boys in February
Very professional friendly experience
Very professional friendly experience
Quick accurate replies
Highly recommend
January 22, 2026
Reply from Hays Travel - Nickie Woolf
Thank you for your kind words.
I look forward to assisting you again in the future x
Great service always Nicky always gets…
Great service always Nicky always gets the price down for us and a few extras
Thanks Nicky xxx
January 17, 2026
Reply from Hays Travel - Nickie Woolf
Thanks Yvonne. Always a pleasure to assist you both. I hope you enjoy your anniversary getaway x
Great service from Nickie
Really great service from Nickie again. Holiday booked with the minimum of fuss, lots of useful information and knowledge of the resort, and a great price. Absolutely recommend! Very happy customers!
January 11, 2026
Reply from Hays Travel - Nickie Woolf
Thank you for your kind words Wendy. Always a pleasure to assist you and Andrew x
Brilliant service with Nickie Woolf has…
Brilliant service with Nickie Woolf has always.
November 5, 2025
Reply from Hays Travel - Nickie Woolf
Thank you for your booking Eve. Here's to many more x
Nickie always goes above and beyond to…
Nickie always goes above and beyond to make sure you get the holiday you want, and she is one patient lady, nothing is to much trouble, will always recommend her to anyone who is looking for a great holiday and amazing service
October 12, 2025
Reply from Hays Travel - Nickie Woolf
Thanks Mel for your kind words. Always a pleasure to help x
Nickie was fab
Nickie, was great with this booking. It was a group of 5 of us but she was great with options, advice and the booking.
October 4, 2025
Reply from Hays Travel - Nickie Woolf
Thank you for your kind words x
Nickie was very helpful and everything…
Nickie was very helpful and everything was arranged so easily she was so good have already booked again with her and very easy to contact
September 17, 2025
Reply from Hays Travel - Nickie Woolf
Thank you. It was a pleasure to assist you
Reply from Hays Travel - Nickie Woolf
Thank you for your kind words x
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