Hays Travel - Nickie Woolf Reviews 

126
TrustScore 5 out of 5

4.9

Personal Travel Consultant Nickie Woolf, GL52 Cheltenham, GB


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Rated 5 out of 5 stars

Nickie was really helpful and booking directly through her was easy. She was really patient as we wanted to see several options. Nickie always replied promptly to my messages and has been brilliant... See more

Company replied

Rated 5 out of 5 stars

Nickie at Hays Travel is amazing, nothing too much trouble when deciding to book a holiday, so helpful and goes through every detail step by step. Would highly recommend 👌

Company replied

Rated 5 out of 5 stars

Nicky is very professional and helpful and nothing is too much trouble. I'd definitely, recommend her services. I booked a holiday and then overnight decided the other date worked better. Nicky did t... See more

Company replied

Rated 5 out of 5 stars

Great service from Hays Travel. Although my booking was done online they kept me up to date with all the information I required. I would certainly book again. Thanks

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Nickie Woolf, GL52, Cheltenham, United Kingdom

  • 01242 801627

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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4.9

All reviews

(126)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star service

Fantastic 5 star service from Nickie Woolf.

Nickie listened to my holiday requirements and provided a methodical list of recommendations, even when my first choice became unavailable Nickie was able to find another holiday which suited me, also arranged parking and insurance, great service all round, will definitely use again and recommend

August 20, 2024
Hays Travel - Nickie Woolf logo

Reply from Hays Travel - Nickie Woolf

Thank you Steve. I'm so glad you and your son had a great time x

Rated 5 out of 5 stars

I saw a holiday online and enquired for…

I saw a holiday online and enquired for more information. Gave Nickie all my details including dates what I was expecting from a "once in a lifetime trip" and she went away and sourced a good deal for me, which I was very happy to book. If I need anything I know Nickie is there to assist.

August 17, 2024
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Reply from Hays Travel - Nickie Woolf

Thank you for your lovely words. They mean a lot x

Rated 5 out of 5 stars

Highly recommend

I can't recommend nikki enough, very informative and trustworthy finding us the perfect holiday at the best prices. She goes over every detail and tweaks it for our needs. can't recommend enough

July 22, 2024
Hays Travel - Nickie Woolf logo

Reply from Hays Travel - Nickie Woolf

Thank you Cal. Lovely assisting you and your family with your holidays xx

Rated 5 out of 5 stars

Nicki was very helpful

Nicki was very helpful,interactive with us ,was interested in are lifestyle so she could find a holiday that suited us ,she did every thing we asked her and found us a bargain to boot ,thanks Nicki

July 22, 2024
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Reply from Hays Travel - Nickie Woolf

Thank you for your kind words. Already looking forward to arranging your next holiday x

Rated 5 out of 5 stars

Excellent service

This is the second time I have booked a holiday with Nikki. Even though there is a Hays Travel in my local town the service I received from Nikki from initial enquiries through to post holiday was faultless so I chose to book with her again. She knows her stuff. Nothing is too much trouble and she has a lovely friendly approach to customer care.

June 4, 2024
Hays Travel - Nickie Woolf logo

Reply from Hays Travel - Nickie Woolf

Thank you Sue for your lovely words x

Rated 5 out of 5 stars

Celebrity cruises

We have just had the best cruise so far thanks for organising all flights and private transfers.

May 11, 2024
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Reply from Hays Travel - Nickie Woolf

My pleasure Martin. So happy you both had an amazing time x

Rated 5 out of 5 stars

Very good quality service from nickie…

Very good quality service from nickie who certainly knows her stuff. Got me the best deal she could and went through everything I needed to know. Outstanding !!!!

April 27, 2024
Hays Travel - Nickie Woolf logo

Reply from Hays Travel - Nickie Woolf

Thank you Pete. Always a pleasure

Rated 5 out of 5 stars

Just what I wanted

I know Nickie from my old banking days and she is still professional efficient and understands what her client needs. I did not know the country I wanted to visit so she recommended a cruise around the different parts of it - looks wonderful with great reviews so am super excited :)

December 19, 2023
Hays Travel - Nickie Woolf logo

Reply from Hays Travel - Nickie Woolf

Thank you for your kind words. It’s lovely to be in contact with you again and hope you have an amazing adventure x

Rated 5 out of 5 stars

Nickie offered a very personal service

Nickie offered a very personal service. She called me several times to go through everything I wanted and to answer any queries I may have.
She searched for the best deals and gave me a great discount. She also offered several payment options to best suit me.
This is my 2nd holiday I have booked with Nickie and will definitely use her again and recommend her to others.

November 19, 2023
Hays Travel - Nickie Woolf logo

Reply from Hays Travel - Nickie Woolf

Thank you Kerry for your kind words and recommendations x

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