This is the second time Graham has helped us with our holiday booking. He has been extremely helpful and we will definitely be coming back.
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From my initial phone call to book a holiday and a visit to the shop for information on a possible cruise for a group Zoe dealt with my request professionally and patience. Thank you
Company replied
Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... See more
Company replied
Mia looked after us completely, asked others when needed, great personality , fell in love with her wanted to take her with me , I could do with a daughter.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
70 The Parade, LE2 5BF, Oadby, United Kingdom
- 01164125882
4.9
Excellent
565 reviews
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This is the second time Graham has…
This is the second time Graham has helped us with our holiday booking. He has been extremely helpful and we will definitely be coming back.
July 1, 2026
Nice staff and service
June 24, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Oadby
Thank you for your kind review - Graham and the team
Reply from Hays Travel - Oadby
Thank you so much for your review :) Emma, Graham, Mia, Phil and Zoe
Graham and colleagues
Graham and colleagues, as always were very helpful. Delighted with the Cruise we booked.
June 24, 2026
Reply from Hays Travel - Oadby
Thank you for your lovely review :) Graham, Emma, Phil, Mia and Zoe
Superb service as always
From my initial phone call to book a holiday and a visit to the shop for information on a possible cruise for a group Zoe dealt with my request professionally and patience. Thank you
June 23, 2026
Reply from Hays Travel - Oadby
Thank you so much for your lovely review, kindest regards Zoe & Oadby Team
The communication with Graham was…
The communication with Graham was excellent and he certainly went out of his way to aim us towards the holiday we wanted.
June 14, 2026
Reply from Hays Travel - Oadby
Brilliant to hear, Thank you so much for your continued support and long may it continue. :-) Graham, Emma, Phil, Zoe and Mia
A very professional and helpful experience.
Graham was extremely helpful and professional. He knew exactly what we needed and delivered without any problems.
Very friendly and supportive
June 20, 2026
Reply from Hays Travel - Oadby
Thank you for your kind review :) Looking forward to helping you in the future!Many thanks from Graham and the team at Oadby.
Reply from Hays Travel - Oadby
Thank you for your continued support, Emma, Phil, Zoe, Mia, and Graham
It was very good The staff was very polite
It was very good The staff was very Nice it was good All round we will book a gain
June 9, 2026
Reply from Hays Travel - Oadby
Thank you for such nice words, It really does mean a lot. We hope you have a fantastic time and we look forward to hearing all about it when you get back. :-) Mia, Emma, Phil, Graham, and Zoe.
No rush
No rush, staff took their time, very helpful looking at alternatives to tailor your holiday to your requirements. Knowledgeable.
June 7, 2026
Reply from Hays Travel - Oadby
Always great to get feedback from our customers! Thank you for booking with us and we hope you have a fantastic time. Regards, Graham, Zoe, Emma, Phil and Mia
Mia looked after us completely
Mia looked after us completely, asked others when needed, great personality , fell in love with her wanted to take her with me , I could do with a daughter.
June 12, 2026
Reply from Hays Travel - Oadby
This is so kind to say, you have really made my week :) Thank you can't wait to help you in the future! Mia and the team at oadby x
We always deal with Graham we’ve known…
We always deal with Graham we’ve known him for years he always gives a personal touch to whoever he deals with always attentative as like are all the other staff who work at Hays travel in Oadby Leicestershire
June 7, 2026
Reply from Hays Travel - Oadby
Morning! :-) Thank you soo... much for such kind words, and we hope you have the most amazing time. Graham, Emma, Phil, Zoe, and Mia.
All team members that I have spoken to…
All team members that I have spoken to either on the phone or in person have been very helpful and always welcoming with a smile. Although my cruise was booked by a friend who lives in the South of England. My local branch in Oadby have made the whole experience brilliantly easy. Thank you
May 28, 2026
Reply from Hays Travel - Oadby
Great to hear and thank you so much for posting this review. Customer service at our branch is something we really pride ourselves on. Such kind words, So thank you again! Graham, Emma, Phil, Zoe and Mia.
Reply from Hays Travel - Oadby
Thank you again for your feedback, It's always welcome and we hope you have a fantastic holiday. Graham, Mia, Emma, Zoe, and Phil
Very helpful understanding
June 2, 2026
Reply from Hays Travel - Oadby
Thank you for booking with us, It really does mean a lot! Have a great time. Emma, Graham, Phil, Zoe and Mia.
Reply from Hays Travel - Oadby
Thank you for your kind review :) Emma
The team in Oadby are a real
The team in Oadby are a real
Credit to Hays
Emma and Graham are just superb.
April 22, 2026
Reply from Hays Travel - Oadby
Thank you so much for your lovely review - Emma, Graham and the team at Oadby :)
Reply from Hays Travel - Oadby
Great to hear, and we thank you again for your continued support. It really is appreciated :-) Emma, Mia, Graham, Phil and Zoe and we hope you have the most amazing time.
Another trouble free booking with…
Another trouble free booking with Graham nothing is to much trouble Thankyou.
May 19, 2026
Reply from Hays Travel - Oadby
Thank you for your lovely review :) - Thanks Graham, Emma, Zoe, Mia and Phil
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