Hays Travel - Oadby Reviews 

597
TrustScore 5 out of 5

4.9

70 The Parade, LE2 5BF Oadby, GB


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Rated 5 out of 5 stars

Excellent service. The staff were very friendly and patient. We wanted a cruising holiday and they were able to select the kind of cruise that we were looking for at the best deal. They took their ti... See more

Company replied

Rated 5 out of 5 stars

On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Graham. He spent a lot of time sorting out a special holiday for me and to get the best price. Would highly recommend using Hays Travel in Oadby.

Company replied

Rated 5 out of 5 stars

Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 70 The Parade, LE2 5BF, Oadby, United Kingdom

  • 01164125882

4.9

Excellent

TrustScore 5 out of 5

597 reviews

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4.9

All reviews

(597)

121,341 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful chap Graham

Very helpful chap Graham. Explained everything that I had a query about. Sorted everything. Thank you

August 14, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review :) - Graham, Emma, Mia, Phil and Zoe

Rated 5 out of 5 stars

In one word - Perfect.

In one word, perfect! Emma was lovely and took every effort to find us exactly what we wanted. You can't ask more than that.

August 7, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your lovely review it means alot :) Emma, Graham, Mia, Phil and Zoe

Rated 5 out of 5 stars

Excellent service

Excellent service. The staff were very friendly and patient. We wanted a cruising holiday and they were able to select the kind of cruise that we were looking for at the best deal. They took their time to find exactly what we wanted. We have used this travel agent time and time again and have never been disappointed with the lovely service we receive.

August 7, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind words and review it was our pleasure - Emma Graham, Mia, Phil and Zoe

Rated 5 out of 5 stars

All the staff are friendly and…

All the staff are friendly and knowledgeable. Nothing is to much trouble and l always come out happy!

August 11, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review this means a lot to us! From the team at Hays Travel Oadby

Rated 5 out of 5 stars

Efficient and prompt service

Efficient and prompt service
Due to personal knowledge was able to give useful information about the ship and the location of cabins

August 9, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review :) Emma and the team at Oadby

Rated 4 out of 5 stars

Friendly helpful staff with good…

Friendly helpful staff with good overall knowledge of the market

July 31, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Really appreciate your business, and thank you again for your continued support :-) Many Regards, Graham, Zoe, Emma, Mia and Phil.

Rated 4 out of 5 stars

I have marked down 1 star as they were…

I have marked down 1 star as they were unable to confirm our package with the third party company at the time. They then contacted us that evening to say the dates weren’t available so we had to move a day along.

July 28, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your review. We truly hope you have a wonderful time on your trip.
Please accept our sincere apologies for the confusion regarding the dates. Wimbledon is an extremely popular event, and we believe the venue was experiencing a particularly high volume of bookings at the time.
Thank you for your understanding, and we wish you a fantastic experience.
Kind regards,
Mia and the Team at Oadby

Rated 5 out of 5 stars

very patient and giving you all the…

very patient and giving you all the information you need very good service. Booking process was easy.

August 4, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your kind review :) Was happy to help have a lovely time from Mia and the Team at Oadby

Rated 5 out of 5 stars

Excellent service from Graham

Excellent service from Graham. He spent a lot of time sorting out a special holiday for me and to get the best price. Would highly recommend using Hays Travel in Oadby.

August 2, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Great to hear! Thank you so much for booking with us, It really does mean a lot. Thank you for supporting local. Graham, Emma, Phil, Zoe, and Mia.

Rated 5 out of 5 stars

Going above and beyond.

On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money saving. Whilst I was their Mia spent a considerable time trying to sort out why I could not receive a call from Hays, she contacted Head office, even spoke to a tec. Person.
So thanks to her persistence, although it could not be resolved.

July 23, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your kind review :) Was more than happy to help you trying to figure out your phone, shame we couldn't get it working! Hope you have a fabulous holiday! From Mia & Zoe and the team at Oadby

Rated 5 out of 5 stars

Very good service

Very good service, Graham was very helpful in helping us choose the right hotel for us that's why we go back to see him again and again

July 30, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

You're sooo kind! Thank you for your kind words and we truly hope you have an amazing time. Graham, Emma, Phil, Zoe and Mia.

Rated 5 out of 5 stars

Helpfull staff

Helpfull staff, great price.

July 23, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Brilliant!!!! And long may this continue :-) Graham, Emma, Phil, Zoe, and Mia

Rated 5 out of 5 stars

Mia was excellent

Mia was excellent! very helpful, lot of patience and calm personality.

I wish her good luck in her career!

July 14, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your kind review :) This means so much to me! From Mia x

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