We always use Graham he’s knows his job, always finds out the information and rings back if booking over the phone. Everything is straightforward and any questions I ask are answered.
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See what reviewers are saying
Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... See more
Company replied
We have used Hays travel Oadby before and had excellent service. Choosing a Lake Garda Holiday we had the expertise of Graham who guided us through the vast array of choices, even booking our plane... See more
Company replied
We were given great advice on cruises and package holidays by Zoe who called again the next day with more options on cruising. After we had decided on a package holiday, Emma served us and booked th... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
70 The Parade, LE2 5BF, Oadby, United Kingdom
- 01164125882
4.9
Excellent
548 reviews
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I am very happy with Hays Travel in…
I am very happy with Hays Travel in Oadby. The staff is helpful, knowledgeable and efficient.
May 6, 2026
Reply from Hays Travel - Oadby
Great news!! And we love having you pop in, Thank you again for your continued support. :-) Graham, Emma, Phil, Mia and Zoe
We were very happy with the help and…
We were very happy with the help and advice Emma gave us. She was very friendly. We would definitely book another holiday with Hays Travel.
May 8, 2026
Reply from Hays Travel - Oadby
Thank you so much for your kind review :) Would be more than happy to help you in the future! Kind regards, Emma and the Team at Oadby!
Graham was excellent very helpful and…
Graham was excellent very helpful and knowledgable
May 6, 2026
Reply from Hays Travel - Oadby
Thank you for your kind review means a lot :) Graham and the team at Oadby
Excellent service from Graham
Excellent service from Graham. We always use Hays Travel.
April 29, 2026
Reply from Hays Travel - Oadby
Thank you for your kind review, means a lot :) From Graham and the team at Oadby Hays Travel.
Nothing beats a very warm and welcoming…
Nothing beats a very warm and welcoming smile and that’s what we got.
Well done Hays
May 6, 2026
Reply from Hays Travel - Oadby
Fantastic to hear :-) and Thank you soooooo.... much for booking with us, It really does mean a lot and we hope you enjoy your holiday.
Graham, Emma, Zoe, Mia, and Phil
Future cruise
We always use Graham he’s knows his job, always finds out the information and rings back if booking over the phone. Everything is straightforward and any questions I ask are answered.
May 1, 2026
Reply from Hays Travel - Oadby
Thank you so much for your lovely review :) -Graham, Emma, Phil, Zoe and Mia
Emma was very friendly
Emma was very friendly and was very knowledgable about where we wanted to go and what we needed to do will definitely book holidays there again
April 26, 2026
Reply from Hays Travel - Oadby
Thank you for your kind review :) Glad our service has impressed and looking forward to booking you in the future! Emma and the team at Hays Travel Oadby
Sorry have forgotten her name
The young lady who did our booking was very friendly and knew exactly how to get the holiday sorted. I like booking through Hays because all the staff are very helpful and friendly
April 25, 2026
Reply from Hays Travel - Oadby
Hi! Thank you so much for your kind review it really means a lot to me :) From Mia and the Team at Oadby
Manager went above and beyond to sort…
Manager went above and beyond to sort out a problem with our holiday
January 16, 2026
Reply from Hays Travel - Oadby
Thank you so much for your kind review, it means a lot :) We are always more than happy to help - Graham and the Team at Oadby
Felt that the lady was extremely…
Felt that the lady was extremely pleasant, but unsure of what she was doing. The process took a long time...
April 18, 2026
Reply from Hays Travel - Oadby
Thank you for the feedback and we'll look to do better in the future, As always your feedback really is appreciated :-)
Graham, Emma, Zoe, Phil and Mia.
The team all work together to try and…
The team all work together to try and get our holiday sorted. It was very bespoke and needed a lot of detail. They were very patient and supportive. Give a shout out to Emma at Oadby.
April 17, 2026
Reply from Hays Travel - Oadby
Team work makes the dream work so they say :-) Thank you for booking with us, It really does mean a lot.
Friendly staff
Friendly staff. Sorted out and printed out all the necessary documents (so we didn't have to do it).
Also usually give us a good exchange rate (euro's).
April 9, 2026
Reply from Hays Travel - Oadby
Lovely comments, Thank you so much for your support it really is appreciated :-) Emma, Graham, Mia, Zoe and Phil.
Very welcoming and friendly staff
Very welcoming and friendly staff. Couldn’t have been more patient and helpful.
April 14, 2026
Reply from Hays Travel - Oadby
Great feedback! Nothing is too much trouble. Thank you again for booking with us :-) Graham, Emma, Phil, Zoe and Mia.
Hays travel Oadby
We have used Hays travel Oadby before and had excellent service.
Choosing a Lake Garda Holiday we had the expertise of Graham who guided us through the vast array of choices, even booking our plane seats. What a star! Thank you
April 15, 2026
Reply from Hays Travel - Oadby
NO, Thank you! It really does mean a lot and we thank you for your continued support. Graham, Emma, Zoe, Phil and Mia.
Dealt with Graham who is extremely…
Dealt with Graham who is extremely efficient and helpful
April 12, 2026
Reply from Hays Travel - Oadby
Thank you very much for your lovely review :) - Graham, Emma, Phil, Mia and Zoe
Wanted to book trip to Prague on Monday…
Wanted to book trip to Prague on Monday 13 April 2026 on a short notice, I spoke to Zoe over the phone confirming my dates and hotel on Thursday 9 April in the morning ,she was very polite and helpful,Zoe found a hotel and flight from east midlands and found a offer I could not refuse and told her that I will come to the oadby parade store to book the trip on the same day,this is what I call customer service at its best,please pass my gratitude to Zoe who made my day
April 9, 2026
Reply from Hays Travel - Oadby
Fantastic news! and we hope you have an amazing time in Prague, Thank you sooooo... much for booking with us. Zoe, Emma, Mia, Graham and Phil.
Reply from Hays Travel - Oadby
Lovely to hear :-) Our team works hard to get this right, So thank you so much. Mia, Emma, Phil, Graham, and Zoe.
The assistant was very receptive
The assistant was very receptive, helpful, polite & professional, I was impressed with how my booking was handled so quickly by Emma .
Thank-you
ANTHONY CHAPMAN
March 26, 2026
Reply from Hays Travel - Oadby
Thank you so much for your lovely review :) - Emma and the team at Oadby
Very friendly helpful staff,Zoe at the…
Very friendly helpful staff,Zoe at the Oadby branch was fantastic
March 25, 2026
Reply from Hays Travel - Oadby
Thank you so much for your lovely review :) - Zoe, Graham, Emma, Mia, Sean and Phil
Avoid the stress
Emma listened took notes and then did many many searches to try to fulfil my wishes.A colleague suggested a place nearby and a hotel she had visited and it suited me just fine. the boss was extremely helpful and obliging
March 18, 2026
Reply from Hays Travel - Oadby
Thank you so much for your lovely review, I'm glad we could help you, it was our pleasure :) - Emma, Zoe, Graham, Sean, Phil and Mia
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