Excellent service. The staff were very friendly and patient. We wanted a cruising holiday and they were able to select the kind of cruise that we were looking for at the best deal. They took their ti... See more
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On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... See more
Company replied
Excellent service from Graham. He spent a lot of time sorting out a special holiday for me and to get the best price. Would highly recommend using Hays Travel in Oadby.
Company replied
Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
70 The Parade, LE2 5BF, Oadby, United Kingdom
- 01164125882
4.9
Excellent
598 reviews
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No rush
No rush, staff took their time, very helpful looking at alternatives to tailor your holiday to your requirements. Knowledgeable.
June 7, 2026
Reply from Hays Travel - Oadby
Always great to get feedback from our customers! Thank you for booking with us and we hope you have a fantastic time. Regards, Graham, Zoe, Emma, Phil and Mia
Mia looked after us completely
Mia looked after us completely, asked others when needed, great personality , fell in love with her wanted to take her with me , I could do with a daughter.
June 12, 2026
Reply from Hays Travel - Oadby
This is so kind to say, you have really made my week :) Thank you can't wait to help you in the future! Mia and the team at oadby x
We always deal with Graham we’ve known…
We always deal with Graham we’ve known him for years he always gives a personal touch to whoever he deals with always attentative as like are all the other staff who work at Hays travel in Oadby Leicestershire
June 7, 2026
Reply from Hays Travel - Oadby
Morning! :-) Thank you soo... much for such kind words, and we hope you have the most amazing time. Graham, Emma, Phil, Zoe, and Mia.
All team members that I have spoken to…
All team members that I have spoken to either on the phone or in person have been very helpful and always welcoming with a smile. Although my cruise was booked by a friend who lives in the South of England. My local branch in Oadby have made the whole experience brilliantly easy. Thank you
May 28, 2026
Reply from Hays Travel - Oadby
Great to hear and thank you so much for posting this review. Customer service at our branch is something we really pride ourselves on. Such kind words, So thank you again! Graham, Emma, Phil, Zoe and Mia.
Very helpful understanding
June 2, 2026
Reply from Hays Travel - Oadby
Thank you for booking with us, It really does mean a lot! Have a great time. Emma, Graham, Phil, Zoe and Mia.
Reply from Hays Travel - Oadby
Thank you for your kind review :) Emma
The team in Oadby are a real
The team in Oadby are a real
Credit to Hays
Emma and Graham are just superb.
April 22, 2026
Reply from Hays Travel - Oadby
Thank you so much for your lovely review - Emma, Graham and the team at Oadby :)
Reply from Hays Travel - Oadby
Great to hear, and we thank you again for your continued support. It really is appreciated :-) Emma, Mia, Graham, Phil and Zoe and we hope you have the most amazing time.
Another trouble free booking with…
Another trouble free booking with Graham nothing is to much trouble Thankyou.
May 19, 2026
Reply from Hays Travel - Oadby
Thank you for your lovely review :) - Thanks Graham, Emma, Zoe, Mia and Phil
I am very happy with Hays Travel in…
I am very happy with Hays Travel in Oadby. The staff is helpful, knowledgeable and efficient.
May 6, 2026
Reply from Hays Travel - Oadby
Great news!! And we love having you pop in, Thank you again for your continued support. :-) Graham, Emma, Phil, Mia and Zoe
We were very happy with the help and…
We were very happy with the help and advice Emma gave us. She was very friendly. We would definitely book another holiday with Hays Travel.
May 8, 2026
Reply from Hays Travel - Oadby
Thank you so much for your kind review :) Would be more than happy to help you in the future! Kind regards, Emma and the Team at Oadby!
Graham was excellent very helpful and…
Graham was excellent very helpful and knowledgable
May 6, 2026
Reply from Hays Travel - Oadby
Thank you for your kind review means a lot :) Graham and the team at Oadby
Nothing beats a very warm and welcoming…
Nothing beats a very warm and welcoming smile and that’s what we got.
Well done Hays
May 6, 2026
Reply from Hays Travel - Oadby
Fantastic to hear :-) and Thank you soooooo.... much for booking with us, It really does mean a lot and we hope you enjoy your holiday.
Graham, Emma, Zoe, Mia, and Phil
Future cruise
We always use Graham he’s knows his job, always finds out the information and rings back if booking over the phone. Everything is straightforward and any questions I ask are answered.
May 1, 2026
Reply from Hays Travel - Oadby
Thank you so much for your lovely review :) -Graham, Emma, Phil, Zoe and Mia
Emma was very friendly
Emma was very friendly and was very knowledgable about where we wanted to go and what we needed to do will definitely book holidays there again
April 26, 2026
Reply from Hays Travel - Oadby
Thank you for your kind review :) Glad our service has impressed and looking forward to booking you in the future! Emma and the team at Hays Travel Oadby
Sorry have forgotten her name
The young lady who did our booking was very friendly and knew exactly how to get the holiday sorted. I like booking through Hays because all the staff are very helpful and friendly
April 25, 2026
Reply from Hays Travel - Oadby
Hi! Thank you so much for your kind review it really means a lot to me :) From Mia and the Team at Oadby
Manager went above and beyond to sort…
Manager went above and beyond to sort out a problem with our holiday
January 16, 2026
Reply from Hays Travel - Oadby
Thank you so much for your kind review, it means a lot :) We are always more than happy to help - Graham and the Team at Oadby
Felt that the lady was extremely…
Felt that the lady was extremely pleasant, but unsure of what she was doing. The process took a long time...
April 18, 2026
Reply from Hays Travel - Oadby
Thank you for the feedback and we'll look to do better in the future, As always your feedback really is appreciated :-)
Graham, Emma, Zoe, Phil and Mia.
The team all work together to try and…
The team all work together to try and get our holiday sorted. It was very bespoke and needed a lot of detail. They were very patient and supportive. Give a shout out to Emma at Oadby.
April 17, 2026
Reply from Hays Travel - Oadby
Team work makes the dream work so they say :-) Thank you for booking with us, It really does mean a lot.
Friendly staff
Friendly staff. Sorted out and printed out all the necessary documents (so we didn't have to do it).
Also usually give us a good exchange rate (euro's).
April 9, 2026
Reply from Hays Travel - Oadby
Lovely comments, Thank you so much for your support it really is appreciated :-) Emma, Graham, Mia, Zoe and Phil.
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