Hays Travel - Oadby Reviews 

593
TrustScore 5 out of 5

4.9

70 The Parade, LE2 5BF Oadby, GB


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Rated 5 out of 5 stars

On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Graham. He spent a lot of time sorting out a special holiday for me and to get the best price. Would highly recommend using Hays Travel in Oadby.

Company replied

Rated 5 out of 5 stars

Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... See more

Company replied

Rated 5 out of 5 stars

As always Hays were friendly, polite and very professional. Emma booked this holiday for us and understood our requirements. Also a mention to Mia for acting on an additional last minute request. Have... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 70 The Parade, LE2 5BF, Oadby, United Kingdom

  • 01164125882

4.9

Excellent

TrustScore 5 out of 5

593 reviews

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4.9

All reviews

(593)

120,207 reviews in the last 12 months

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Rated 5 out of 5 stars

The assistant was very receptive

The assistant was very receptive, helpful, polite & professional, I was impressed with how my booking was handled so quickly by Emma .
Thank-you
ANTHONY CHAPMAN

March 26, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your lovely review :) - Emma and the team at Oadby

Rated 5 out of 5 stars

Avoid the stress

Emma listened took notes and then did many many searches to try to fulfil my wishes.A colleague suggested a place nearby and a hotel she had visited and it suited me just fine. the boss was extremely helpful and obliging

March 18, 2026
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Reply from Hays Travel - Oadby

Thank you so much for your lovely review, I'm glad we could help you, it was our pleasure :) - Emma, Zoe, Graham, Sean, Phil and Mia

Rated 5 out of 5 stars

Everyone helpful

Everyone helpful, pleasant and welcoming - despite my indecision! Thank you.

March 17, 2026
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Reply from Hays Travel - Oadby

Brilliant, and thank you for booking with us :-) Graham, Phil, Emma, Zoe, and Mia.

Rated 5 out of 5 stars

Friendly and Efficient

Fast, effiicent and friendly service from Graham. Explained everything clearly

March 7, 2026
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Reply from Hays Travel - Oadby

Thank you for booking with us it really is appreciated :-) Phil, Graham, Emma, Zoe, Sean and Mia.

Rated 5 out of 5 stars

Felt very welcomed when entered

Felt very welcomed when entered,
Great staff,
Very helpful, Had time to listen,
Will definitely be booking again with them.

March 4, 2026
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Reply from Hays Travel - Oadby

Sooooooo...... glad to hear and thank you so much for your support, and we look forward to seeing you again soon, Sean, Phil, Graham, Zoe, Emma and Mia.

Rated 5 out of 5 stars

Graham Taylor the manager he always…

Graham Taylor the manager he always makes you welcome,Vast knowledge,Friendly colleagues,Excellent manners,And great respect for the individual.

March 4, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your kind words it was our pleasure, Graham and the team at Oadby :)

Rated 5 out of 5 stars

Excellent service

First time booking with hays travel and it won’t be the last, excellent customer service, Zoe in the oadby branch worked so hard for us on a large booking, nothing was too much trouble
Amazing service

March 6, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

This is fantastic news!! Thank you again for booking with us, It really is appreciated :-) Zoe, Graham, Emma, Sean, Mia and Phil.

Rated 5 out of 5 stars

Zoe was amazingly helpful

Zoe from Hays travel was absolutely faultless on sorting out our special holiday to Antigua - we could not decide which hotel. Zoe knew that one of them sold day tickets to the cruise ships and it could be busy on these days - she also had good knowledge of the other hotels we had been considering - she suggested the Galley Bay Resort would suit the type of holiday we were looking for - and she put together an amazing package for us - good flights - VIP service inside Antigua Airport and VIP transfer to the hotel - beachfront rooms - Zoe was extremely helpful and nothing was too much trouble - in fact we decided to book another holiday next year May 2027 because a group of us are going and the hotel in Cyprus we wanted to return to gets booked up quickly - great package and price sorted by the wonderful Zoe

January 31, 2026
Unprompted review
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your lovely review, really happy we could help you find your perfect holiday :) - Zoe, Graham, Emma, Sean, Mia & Phil

Rated 5 out of 5 stars

Great service

Understanding my requirements and working to get the best package.
Friendly and efficient service.

February 26, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your kind review! The Team at Hays Travel Oadby :)

Rated 5 out of 5 stars

Great unquestioning Service

Zoe was great from the first request for a brochure to the final booking, including many changes of dates and hotels on my part. She provided new quotes quickly and without hesitation.

March 4, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your kind review! Was a pleasure helping you, looking forward to seeing you again :) Zoe

Rated 5 out of 5 stars

Graham

We were served by Graham who was very friendly helpful and efficient

March 3, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your kind review! Graham

Rated 5 out of 5 stars

Understood our objective and our needs

Understood our objective and our needs. Well informed and put forward our options, patiently eliminating until were where we wanted to be. Precisely booked everything for us. Faultless.

February 28, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your lovely review :) - Graham, Emma, Mia, Sean, Phil & Zoe

Rated 5 out of 5 stars

Great advice & service!

We were given great advice on cruises and package holidays by Zoe who called again the next day with more options on cruising.
After we had decided on a package holiday, Emma served us and booked the holiday with more advice of Cyprus.
Great service from all the team at the Oadby branch!

February 20, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your lovely review :) it was our pleasure - Emma, Zoe, Graham, Mia, Sean and Phil :)

Rated 5 out of 5 stars

Good service

Fab service, really happy

February 17, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you for your kind review! Was a pleasure helping you :) From the team at Hays Travel Oadby

Rated 5 out of 5 stars

Oadby branch struck gold

The staff at the Oadby branch were welcoming and friendly. They new what they were offering and tried their best to answer all our questions and to assist in picking the best option for our trip and budget.

February 15, 2026
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Reply from Hays Travel - Oadby

Thank you so much for your kind review! The Team at Hays Travel Oadby

Rated 5 out of 5 stars

Emma and Zoe worked hard to deliver…

Emma and Zoe worked hard to deliver what appears to be the cruise/holiday we hoped could be achieved!! Thank you to both of them!

February 22, 2026
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Reply from Hays Travel - Oadby

Have a great time and we look forward to hearing all about it when you get back :-) Graham, Emma, Mia, Zoe, Phil and Sean

Rated 5 out of 5 stars

Friendly and efficient.

Friendly and efficient.
Great service from all the staff.

February 21, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Brilliant news!!! Thank you for your continued support and feedback. Graham, Sean, Mia, Phil, Mia, Emma, and Zoe

Rated 5 out of 5 stars

The young lady who looked after us was…

The young lady who looked after us was incredibly helpful, she was also very knowledgeable. We were so impressed we have nothing to do but pay on the 1st March. Thank you so much for your help.

February 17, 2026
Hays Travel - Oadby logo

Reply from Hays Travel - Oadby

Thank you so much for your lovely review, it was my pleasure - Emma, and the team at Oadby Hays Travel

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